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E-911 Operator I

05ef3f24 B87c 417d 8385 4b7439c6512e 19000101 000001 · 34 E911, Conyers, GA, US, Conyers, GA · Active · $18–$23 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company05ef3f24 B87c 417d 8385 4b7439c6512e 19000101 000001
TitleE-911 Operator I
Normalized title-
Department / team-
LocationGA, United States
Work model-
Employment typeFull Time
Salary$18–$23 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-21 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company05ef3f24 B87c 417d 8385 4b7439c6512e 19000101 000001
Source3faea565-96ca-4140-9879-e71831ab9410
ATS providerADP Workforce Now Recruiting

Description

Job Summary This position operates a two-way radio and other communications equipment in the receiving and transmitting of public safety calls and dispatches appropriate public safety entity. Related clerical and record-keeping tasks are involved as well. Essential Functions Essential Functions : These are i ntended only as Illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position. Receives emergency calls for service by E-911 system, telephone, or radio for Fire Department, E.M.S., Law enforcement, and other entities as required. Determines by inquiry the exact location of the place or point of emergency and dispatches the proper personnel. Keeps necessary records regarding calls and complaints, communications, and/or E-911 operations. Maintains communications records and files. Provide routine assistance and information to the general public where possible and appropriate. Determines appropriate response level and number of emergency responders to any 911 emergency call. Determines the level and number of emergency responders to any 911 emergency call. Coordinates and provides resources to multiple agencies. Additional Duties : Employees in this classification may be expected to perform any related duties as required by proper authority. Knowledge, Skills, and Abilities Knowledge of federal and state regulations governing transmission by radio. Knowledge, Skills, and Abilities (Continued) Knowledge of the proper methods of operating a communication system. Knowledge of geography and the road system throughout the county. Skill in detecting the scope and magnitude of an emergency. Ability to speak clearly and concisely and have strong customer service skills. Ability to maintain accurate records. Ability to deal with the public under stressful conditions. Ability to act calmly and accurately in emergency situations. Ability to establish and maintain effective working relationships with co-workers, Internal and external customers, law enforcement, and the general public. Must be skilled or become skilled in multiple-task situations within the training period. Skill at defusing hysterical callers, gathering needed Information, and preventing events from escalating by using the appropriate words and phrases to benefit the call-taking process. Strong keyboard and Windows environment skills. Handle confidential and privileged information effectively and responsibly. Must quickly identify language barrier or hearing impaired calls and immediately connect to a language line, teletype, or other translation means. Work in a confined, stressful, and acclimated area with various other operators and support as well as participate as a team player. Be skilled in using Emergency Medical Dispatch and able to calmly give life-saving instructions via telephone. Map reading skills are essential for processing 911 wireless calls. Working Conditions Typically performed in an office, In a confined and stressful environment, 12-hour shifts. • Must complete a successful 12-month working test period. Minimum Qualifications High school diploma or equivalent. One year of related experience is preferred. GCIC certified, EMO certified, or have the ability to obtain it within the initial training period. Equivalent combination of education and experience.

Full job record

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Source ID3faea565-96ca-4140-9879-e71831ab9410
Board ID3faea565-96ca-4140-9879-e71831ab9410
Provideradp_workforcenow
Provider Job Key564463
TitleE-911 Operator I
Normalized Title—
Statusactive
Activeyes
Location Text34 E911, Conyers, GA, US, Conyers, GA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionGA
City—
Salary Raw18.04 To 23.48 (USD) Hourly
Salary Min18.04
Salary Max23.48
Salary CurrencyUSD
Salary Periodhour
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First Seen At2026-05-31 18:28:26Z
Last Seen At2026-06-06 12:24:31Z
Last Checked At2026-06-06 12:24:31Z
Last Changed At2026-06-06 12:24:31Z
Inactive At—
Source Posted At2026-05-21 13:29:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.49.9/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.49.9/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><h1 style='margin-top:0in;margin-right:6.6pt;margin-bottom:0in;margin-left:12.4pt;text-align:center;font-size:17px;font-family:\"Arial\",sans-serif;font-weight:normal;text-decoration:underline;' id=\"isPasted\"><u><span style=\"color:#0F0F0F;\">Job Summary</span></u></h1><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:14.15pt;margin-right:5.7pt;margin-bottom:.0001pt;margin-left:11.4pt;text-align:justify;text-indent:-.35pt;line-height:121%;'><span style=\"color:#0F0F0F;\">This position operates a two-way radio and other communications equipment in the receiving and transmitting of public safety calls and dispatches appropriate public safety entity. Related clerical and record-keeping tasks are involved as well.</span></p><h1 style='margin-top:13.7pt;margin-right:6.6pt;margin-bottom:.0001pt;margin-left:13.35pt;text-align:center;font-size:17px;font-family:\"Arial\",sans-serif;font-weight:normal;text-decoration:underline;'><u><span style=\"color:#0F0F0F;\">Essential Functions</span></u></h1><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:2.65pt;'><span style=\"font-size:12px;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-left:11.0pt;'><u><span style=\"font-size:13px;color:#0F0F0F;\">Essential </span><span style=\"color:#0F0F0F;\"><span style=\"font-family: arial, sans-serif; font-size: 11px;\">Functions</span>:</span></u><span style=\"color:#0F0F0F;\">&nbsp;<span style=\"font-size: 12px;\">These </span></span><em><span style=\"font-size: 12px; color: rgb(15, 15, 15);\">are i</span></em><em><span style=\"font-size:12px;color:#0F0F0F;\">ntended only </span></em><span style=\"font-size:13px;color:#0F0F0F;\">as&nbsp;</span><em><span style=\"font-size:12px;color:#0F0F0F;\">Illustrations of the various types of work performed. The </span></em><strong><em><span style=\"font-size:13px;color:#0F0F0F;\">omission</span></em></strong><strong><em><span style=\"font-size:13px;color:#0F0F0F;\">&nbsp;</span></em></strong><strong><em><span style=\"font-size:13px;color:#0F0F0F;\">of</span></em></strong><strong><em><span style=\"font-size:13px;color:#0F0F0F;\">&nbsp;</span></em></strong><strong><em><span style=\"font-size:13px;color:#0F0F0F;\">specific</span></em></strong><strong><em><span style=\"font-size:13px;color:#0F0F0F;\">&nbsp;</span></em></strong><strong><em><span style=\"font-size:13px;color:#0F0F0F;\">duties</span></em></strong><strong><em><span style=\"font-size:13px;color:#0F0F0F;\">&nbsp;</span></em></strong><strong><em><span style=\"font-size:13px;color:#0F0F0F;\">does</span></em></strong><strong><em><span style=\"font-size:13px;color:#0F0F0F;\">&nbsp;</span></em></strong><strong><em><span style=\"font-size:13px;color:#0F0F0F;\">not</span></em></strong><strong><em><span style=\"font-size:13px;color:#0F0F0F;\">&nbsp;exclude them from the position.</span></em></strong></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:2.7pt;'><strong><em>&nbsp;</em></strong></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:0in;margin-right:25.15pt;margin-bottom:.0001pt;margin-left:10.55pt;text-indent:-.25pt;line-height:120%;'><span style=\"color:#0F0F0F;\">Receives emergency calls for service by E-911 system, telephone, or radio for Fire Department, E.M.S., Law enforcement, and other entities as required.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:.6pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:0in;margin-right:25.15pt;margin-bottom:.0001pt;margin-left:9.95pt;text-indent:.35pt;line-height:122%;'><span style=\"color:#0F0F0F;\">Determines by&nbsp;inquiry the exact location of the&nbsp;place or&nbsp;point&nbsp;of emergency and&nbsp;dispatches the proper personnel.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:.65pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:10.1pt;'><span style=\"color:#0F0F0F;\">Keeps&nbsp;necessary&nbsp;records&nbsp;regarding&nbsp;calls&nbsp;and&nbsp;complaints,&nbsp;communications,&nbsp;and/or&nbsp;E-911 operations.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:3.15pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:0in;margin-right:25.15pt;margin-bottom:.0001pt;margin-left:9.3pt;text-indent:.55pt;line-height:122%;'><span style=\"color:#0F0F0F;\">Maintains communications records and files. Provide routine assistance and information to the general public where possible and appropriate.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:.2pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:9.5pt;text-indent:-.15pt;line-height:120%;'><span style=\"color:#0F0F0F;\">Determines appropriate response level and number of emergency responders to any 911 emergency call.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:1.3pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:.05pt;margin-right:25.15pt;margin-bottom:.0001pt;margin-left:8.9pt;text-indent:-.05pt;line-height:228%;'><span style=\"color:#0F0F0F;\">Determines the level and number of emergency responders to any 911 emergency call. Coordinates and provides resources to multiple agencies.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:.2pt;margin-right:0in;margin-bottom:.0001pt;margin-left:9.15pt;'><u><span style=\"color:#0F0F0F;\">Additional Duties</span></u><span style=\"color:#0F0F0F;\">:</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:2.9pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:8.55pt;text-indent:.05pt;line-height:116%;'><span style=\"color:#0F0F0F;\">Employees&nbsp;in&nbsp;this&nbsp;classification&nbsp;may&nbsp;be expected&nbsp;to&nbsp;perform&nbsp;any&nbsp;related&nbsp;duties&nbsp;as&nbsp;required&nbsp;by proper authority.</span></p><h1 style='margin-top:12.25pt;margin-right:6.6pt;margin-bottom:.0001pt;margin-left:8.45pt;text-align:center;font-size:17px;font-family:\"Arial\",sans-serif;font-weight:normal;text-decoration:underline;'><u><span style=\"color:#0F0F0F;\">Knowledge,&nbsp;Skills, and Abilities</span></u></h1><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:17px;\">&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:8.2pt;'><span style=\"color:#0F0F0F;\">Knowledge&nbsp;of&nbsp;federal&nbsp;and&nbsp;state&nbsp;regulations&nbsp;governing&nbsp;transmission&nbsp;by radio.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:13.0pt;'><br></p><h1 style='margin-top:.05pt;margin-right:0in;margin-bottom:.0001pt;margin-left:9.65pt;text-align:left;font-size:17px;font-family:\"Arial\",sans-serif;font-weight:normal;text-decoration:underline;'><u><span style=\"color:#0F0F0F;\">Knowledge, Skills, and Abilities (Continued)</span></u></h1><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:1.2pt;'><span style=\"font-size:17px;\">&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:0in;margin-right:90.35pt;margin-bottom:.0001pt;margin-left:9.15pt;line-height:243%;'><span style=\"color:#0F0F0F;\">Knowledge of the proper methods of operating&nbsp;a&nbsp;communication system. Knowledge of geography and the road system throughout the county.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:.05pt;margin-right:0in;margin-bottom:.0001pt;margin-left:8.45pt;'><span style=\"color:#0F0F0F;\">Skill in detecting the scope and magnitude of an emergency.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.6pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:0in;margin-right:90.35pt;margin-bottom:.0001pt;margin-left:8.2pt;text-indent:.2pt;line-height:243%;'><span style=\"color:#0F0F0F;\">Ability to speak clearly&nbsp;and&nbsp;concisely and&nbsp;have&nbsp;strong&nbsp;customer service&nbsp;skills. Ability to maintain accurate records.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:8.2pt;line-height:10.75pt;'><span style=\"color:#0F0F0F;\">Ability&nbsp;to&nbsp;deal&nbsp;with the public&nbsp;under&nbsp;stressful conditions.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.6pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:7.95pt;'><span style=\"color:#0F0F0F;\">Ability&nbsp;to&nbsp;act&nbsp;calmly&nbsp;and&nbsp;accurately&nbsp;in&nbsp;emergency situations.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.8pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:7.55pt;text-indent:.15pt;line-height:120%;'><span style=\"color:#0F0F0F;\">Ability to establish and maintain effective working relationships with co-workers, Internal and external customers, law enforcement, and the general public.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:2.3pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:.1in;'><span style=\"color:#0F0F0F;\">Must be skilled or become skilled in multiple-task situations within the training period.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.6pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:0in;margin-right:25.15pt;margin-bottom:.0001pt;margin-left:7.1pt;text-indent:-.6pt;line-height:122%;'><span style=\"color:#0F0F0F;\">Skill at defusing hysterical callers, gathering needed Information, and preventing events from escalating by using the appropriate words and phrases to benefit the call-taking process.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:2.1pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:6.55pt;'><span style=\"color:#0F0F0F;\">Strong&nbsp;keyboard&nbsp;and&nbsp;Windows&nbsp;environment skills.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.6pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:6.45pt;'><span style=\"color:#0F0F0F;\">Handle confidential and privileged information effectively and responsibly.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.85pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:0in;margin-right:33.0pt;margin-bottom:.0001pt;margin-left:6.55pt;text-indent:-.1pt;line-height:120%;'><span style=\"color:#0F0F0F;\">Must quickly identify language barrier or hearing impaired calls and immediately connect to a language line, teletype, or other translation means.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:2.3pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:0in;margin-right:25.15pt;margin-bottom:.0001pt;margin-left:6.45pt;text-indent:-.35pt;line-height:120%;'><span style=\"color:#0F0F0F;\">Work&nbsp;in&nbsp;a&nbsp;confined, stressful,&nbsp;and&nbsp;acclimated&nbsp;area&nbsp;with&nbsp;various&nbsp;other&nbsp;operators&nbsp;and support&nbsp;as well as&nbsp;participate as&nbsp;a team player.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:2.5pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:.05pt;margin-right:25.15pt;margin-bottom:.0001pt;margin-left:5.6pt;text-indent:.15pt;line-height:120%;'><span style=\"color:#0F0F0F;\">Be skilled in using Emergency Medical Dispatch and able to calmly give life-saving instructions via telephone.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:2.5pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:5.55pt;'><span style=\"color:#0F0F0F;\">Map reading skills are essential for processing 911 wireless calls.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.6pt;'><span style=\"font-size:17px;\">&nbsp;</span></p><h1 style='margin-top:0in;margin-right:13.35pt;margin-bottom:0in;margin-left:6.75pt;text-align:center;font-size:17px;font-family:\"Arial\",sans-serif;font-weight:normal;text-decoration:underline;'><u><span style=\"color:#0F0F0F;\">Working Conditions</span></u></h1><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:2.9pt;'><br></p><p style=\"margin: 0in 4.2pt 0.0001pt 10.45pt; text-indent: 0.1pt; line-height: 108%;\"><span style=\"font-family: Arial, sans-serif; font-size: 13px; color: rgb(17, 17, 17);\">Typically performed in an office, In a confined and stressful environment, 12-hour shifts.&nbsp;</span><span style=\"font-family: Arial, sans-serif; font-size: 13px; color: rgb(45, 45, 45);\">&bull;&nbsp;</span><span style=\"color: rgb(17, 17, 17);\"><span style=\"font-size: 13px;\">Must complete a successful&nbsp;</span><span style=\"font-size: 15px;\">12-month</span></span><span style=\"font-family: Arial, sans-serif; font-size: 13px; color: rgb(17, 17, 17);\">&nbsp;working test period.</span></p><h1 style='margin-top:13.8pt;margin-right:6.6pt;margin-bottom:.0001pt;margin-left:.15in;text-align:center;font-size:17px;font-family:\"Arial\",sans-serif;font-weight:normal;text-decoration:underline;'><u><span style=\"color:#111111;\">Minimum Qualifications</span></u></h1><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:3.2pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:.05pt;margin-right:0in;margin-bottom:.0001pt;margin-left:10.05pt;'><span style=\"color:#111111;\">High&nbsp;school diploma&nbsp;or equivalent.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.8pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:9.65pt;'><span style=\"color:#111111;\">One&nbsp;year&nbsp;of&nbsp;related&nbsp;experience is preferred.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.1pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:.05pt;margin-right:0in;margin-bottom:.0001pt;margin-left:9.55pt;'><span style=\"font-size:13px;color:#111111;\">GCIC&nbsp;</span><span style=\"color:#111111;\">certified, EMO certified, or have the ability to obtain it within the initial training period.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:9.1pt;'><span style=\"color:#111111;\">Equivalent&nbsp;combination&nbsp;of education&nbsp;and experience.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;</p></div></div></div></div></div></div></div></div></div></div>\n",
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