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HomeCompaniesF98dcc65 De04 4653 A85c Aa231d5992ae 19000101 000001Family Support Case Aide

Family Support Case Aide

F98dcc65 De04 4653 A85c Aa231d5992ae 19000101 000001 · Chicago, IL, US, Chicago, IL · Remote · Active · $19 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyF98dcc65 De04 4653 A85c Aa231d5992ae 19000101 000001
TitleFamily Support Case Aide
Normalized title-
Department / team-
LocationChicago, IL, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$19 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-17 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

CompanyF98dcc65 De04 4653 A85c Aa231d5992ae 19000101 000001
Source0373c452-5011-4633-a36a-1b600e628e59
ATS providerADP Workforce Now Recruiting

Description

Position Summary: Under the supervision of the La Posada Director , this position assists in planning, coordinating and directly supervising activities for school-aged children of La Posada. This position also assists with other various day-to-day programming and case management functions, as needed. Essential Duties and Responsibilities Include the following, other duties as assigned: Program Support Assists with food/meal distribution when needed. When needed, assists in covering the reception desk and answering phones, greeting visitors, as well as managing any/all other receptionist/case aide duties as assigned. Provides Receptionist coverage, in the absence of the Receptionist/Case Aide. Assists with various day-to-day programming functions, to support La Posada case management staff. Assists in the La Posada clothing boutique (organization and/or coverage) when needed. In consultation with the Director, as needed, plans and supervises age-appropriate recreational activities for school-aged children of La Posada. Subsequent to Director review and approval, coordinates the Afterschool program’s snacks for children. Is responsible for maintaining the sanitization, cleanliness, and organization of the children’s rooms. Is responsible for ensuring and facilitating safe socialization and interaction between the children, within the Afterschool program environment. Other duties as assigned by Director to support program operations. Participant Care and Service Delivery Communicates with the assigned case managers about any educational needs or concerns identified during interactions with the children in the afterschool program. Provides child supervision, when needed, during family intakes and enrollments, as well as during scheduled case management meetings and other meetings (or training and workshops) that parents are attending within the program. Provides supervision of children in the Afterschool program and monitors their safety at all times. Assists children with homework and provides tutoring to school-age children, when needed. Fosters positive and collaborative relationships with parents and actively engages children in positive educational and/or recreational activities. Manages afterschool activities and supervision of the children. Performance & Quality Management Nurtures positive and collaborative working relationships with other agency staff as well as outside providers. Incorporates the agency mission, philosophy, and core values into direct daily work and decision-making. Adheres to program and agency policies and procedures. Cultivates a professional and respectful work environment. Is actively involved and knowledgeable of the agency’s Performance Quality Improvement process. Participates in La Posada and agency committees, attends staff meetings, and professional development training as needed. Participates in regular supervision with the Director. Promptly reports situations that pose a threat to staff, participants, or agency, to the Director, and according to the agency’s Incident/Accident Reporting system. Administrative Tasks Completes the monthly Master Report (re: attendance and child supervision tracking, ASQs). Maintains updated child participant files and proper documentation (e.g. Afterschool program forms, report cards, health checks, etc.) and completes child case notes in the LP database. Compiles other program reports (e.g. referrals, clothing boutique or supplies inventory) as requested by the Director. Approves time sheets and ensures compliance with agency and funder guidelines. Accountable for daily activities within the allowable activities approved by the agency. General Requirements: Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills’ testing. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to perform the essential functions. Education/Experience: High School Diploma or GED required and prior experience working with young children is strongly preferred. Language Skills : Bilingual in Spanish and English preferred. Computer Literacy & Knowledge Skills Abilities: Basic computer literacy is required. Must be able to use Microsoft Office applications including Outlook. Mathematical Skills: High School or GED level math skills required; must demonstrate the ability to add, subtract, multiply and divide. Operating Environment and Working Relationships: Ability to work independently and collaboratively, as indicated. This position interacts regularly with multi-level staff and participants and other staff throughout the agency. Must develop and maintain positive and professional relationships with others. Must demonstrate tact, professional composure and diplomacy when interacting with others. Decision Making Authority: Under the guidance of the Director must demonstrate the ability to work independently in executing tasks, utilizing good judgment and sound decision-making; must demonstrate discernment regarding issues or situations which warrant supervisory attention. People Management: N/A; this position does not supervise others. Remote Work/Technology (WIFI)/ Mobile Phone Usage: Not eligible for remote work. A personal mobile phone is not required and therefore not eligible for mobile phone reimbursement. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to use hands. Must be able to lift and carry up to 25lbs. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Other: Must demonstrate patience and good interpersonal skills and communication skills, especially in the context of interactions with children. Must be able to comprehend oral and written communication and to follow-through on assigned tasks/directives in a timely manner. Must demonstrate the ability to work effectively under pressure and the ability to establish and maintain harmonious working relationships with others. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The content of this job description is not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Full job record

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Source ID0373c452-5011-4633-a36a-1b600e628e59
Board ID0373c452-5011-4633-a36a-1b600e628e59
Provideradp_workforcenow
Provider Job Key20449
TitleFamily Support Case Aide
Normalized Title
Statusactive
Activeyes
Location TextChicago, IL, US, Chicago, IL
Department
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionIL
CityChicago
Salary RawUp to 19 (USD) Hourly
Salary Min0
Salary Max19
Salary CurrencyUSD
Salary Periodhour
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First Seen At2026-05-31 18:07:14Z
Last Seen At2026-06-06 12:07:26Z
Last Checked At2026-06-06 12:07:26Z
Last Changed At2026-06-06 12:07:26Z
Inactive At
Source Posted At2026-05-17 19:59:00Z
Source Updated At
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    "requisitionDescription": "<div><div><p><br></p><strong>Position Summary:</strong><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;color:black;'>Under the supervision of the&nbsp;</span><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>La Posada Director</span><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;color:black;'>, this position assists in planning, coordinating and directly supervising activities for school-aged children of La Posada. This position also assists with other various day-to-day programming and case management functions, as needed.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><br></p><h2 style='margin:0in;font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'>Essential Duties and Responsibilities</h2><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Include the following, other duties as assigned:</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><em><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'>Program Support&nbsp;</span></em></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Assists with food/meal distribution when needed. When needed, assists in covering the reception desk and answering phones, greeting visitors, as well as managing any/all other receptionist/case aide duties as assigned. Provides Receptionist coverage, in the absence of the Receptionist/Case Aide. Assists with various day-to-day programming functions, to support La Posada case management staff. Assists in the La Posada clothing boutique (organization and/or coverage) when needed.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>In consultation with the Director, as needed, plans and supervises age-appropriate recreational activities for school-aged children of La Posada. Subsequent to Director review and approval, coordinates the Afterschool program&rsquo;s snacks for children. Is responsible for maintaining the sanitization, cleanliness, and organization of the children&rsquo;s rooms.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Is responsible for ensuring and facilitating safe socialization and interaction between the children, within the Afterschool program environment.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Other duties as assigned by Director to support program operations.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><em><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'>Participant Care and Service Delivery</span></em></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Communicates with the assigned case managers about any educational needs or concerns identified during interactions with the children in the afterschool program. Provides child supervision, when needed, during family intakes and enrollments, as well as during scheduled case management meetings and other meetings (or training and workshops) that parents are attending within the program. Provides supervision of children in the Afterschool program and monitors their safety at all times. Assists children with homework and provides tutoring to school-age children, when needed.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Fosters positive and collaborative relationships with parents and actively engages children in positive educational and/or recreational activities. Manages afterschool activities and supervision of the children.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><em>&nbsp;</em></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><em><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'>Performance &amp; Quality Management</span></em></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Nurtures positive and collaborative working relationships with other agency staff as well as outside providers. Incorporates the agency mission, philosophy, and core values into direct daily work and decision-making. Adheres to program and agency policies and procedures.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Cultivates a professional and respectful work environment. Is actively involved and knowledgeable of the agency&rsquo;s Performance Quality Improvement process. Participates in La Posada and agency committees, attends staff meetings, and professional development training as needed. Participates in regular supervision with the Director. Promptly reports situations that pose a threat to staff, participants, or agency, to the Director, and according to the agency&rsquo;s Incident/Accident Reporting system.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><em><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Administrative Tasks&nbsp;</span></em></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Completes the monthly Master Report (re: attendance and child supervision tracking, ASQs).</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Maintains updated child participant files and proper documentation (e.g. Afterschool program forms, report cards, health checks, etc.) and completes child case notes in the LP database. Compiles other program reports (e.g. referrals, clothing boutique or supplies inventory) as requested by the Director.&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Approves time sheets and ensures compliance with agency and funder guidelines.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Accountable for daily activities within the allowable activities approved by the agency.</span></p><h2 style='margin:0in;font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'><br></h2><h2 style='margin:0in;font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'><span style=\"font-size:15px;\">General Requirements:&nbsp;</span></h2><h2 style='margin:0in;font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'><span style=\"font-size:15px;color:windowtext;font-weight:normal;\">Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills&rsquo; testing. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to perform the essential functions.</span></h2><h2 style='margin:0in;font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'><br></h2><h2 style='margin:0in;font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'><span style=\"font-size:15px;\">Education/Experience:&nbsp;</span></h2><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;font-weight:normal;'>High School Diploma or GED required and prior experience working with young children is strongly preferred.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'>Language Skills</span><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;font-weight:normal;'>:&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;color:black;'>Bilingual in Spanish and English preferred.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><br></p><h2 style='margin:0in;font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'><span style=\"font-size:15px;\">Computer Literacy &amp; Knowledge Skills Abilities:&nbsp;</span></h2><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;font-weight:normal;'>Basic computer literacy is required. Must be able to use Microsoft Office applications including Outlook.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'>Mathematical Skills:</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;font-weight:normal;'>High School or GED level math skills required; must demonstrate the ability to add, subtract, multiply and divide.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'>Operating Environment and Working Relationships:</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;font-weight:normal;'>Ability to work independently and collaboratively, as indicated. This position interacts regularly with multi-level staff and participants and other staff throughout the agency. Must develop and maintain positive and professional relationships with others. Must demonstrate tact, professional composure and diplomacy when interacting with others.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'>Decision Making Authority:</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;font-weight:normal;'>Under the guidance of the Director must demonstrate the ability to work independently in executing tasks, utilizing good judgment and sound decision-making; must demonstrate discernment regarding issues or situations which warrant supervisory attention.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'>People Management:</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;font-weight:normal;'>N/A; this position does not supervise others.</span></p><h2 style='margin:0in;font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'><br></h2><h2 style='margin:0in;font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'><span style=\"font-size:15px;\">Remote Work/Technology (WIFI)/ Mobile Phone Usage:</span></h2><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Not eligible for remote work. A personal mobile phone is not required and therefore not eligible for mobile phone reimbursement.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><br></p><h2 style='margin:0in;font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'><span style=\"font-size:15px;\">Physical Demands:&nbsp;</span></h2><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to use hands. Must be able to lift and carry up to 25lbs.</span></p><h2 style='margin:0in;font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'><br></h2><h2 style='margin:0in;font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'><span style=\"font-size:15px;\">Work Environment:&nbsp;</span></h2><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'>Other:</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Must demonstrate patience and good interpersonal skills and communication skills, especially in the context of interactions with children.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Must be able to comprehend oral and written communication and to follow-through on assigned tasks/directives in a timely manner.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;'>Must demonstrate the ability to work effectively under pressure and the ability to establish and maintain harmonious working relationships with others.</span></p><h2 style='margin:0in;font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'><br></h2><h2 style='margin:0in;font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F5496;'><span style=\"font-size:15px;\">Disclaimer:&nbsp;</span></h2><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;font-weight:bold;'><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;font-weight:normal;'>The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The content of this job description is not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.</span></p><p><br></p></div></div>\n",
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