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HomeCompanies91989CEA70627F35DBDEA57AC03E0A2BTactical Services Specialist

Tactical Services Specialist

91989CEA70627F35DBDEA57AC03E0A2B · Raleigh, NC - Raleigh , NC 27609; 4000 Center at North Hills St, Raleigh, NC, 27609, USA · Active · Paycom ATS

Job facts

FieldValue
Company91989CEA70627F35DBDEA57AC03E0A2B
TitleTactical Services Specialist
Normalized title-
Department / team-
LocationRaleigh, NC, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-04-01 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company91989CEA70627F35DBDEA57AC03E0A2B
Sourcef88c7c02-8d2c-485b-a5bc-ca2a40f41003
ATS providerPaycom ATS

Description

Description Summary and Objective The Tactical Services Specialist is responsible for the service execution of each of our members and charter clients’ flights each day along with service setup of the next day’s flights. Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Provide the highest level of services for all fractional, jet card, owner, consumer, managed aircraft owners and charter clients in the daily flight schedule. Utilize expert knowledge of potential operational impacts as well as company products, programs, fleets and internal processes to provide clients with optimal trip solutions. Collaborate with Operations Command Center team members (Duty Manager, Scheduling, Crew Scheduling, Dispatch) and Experience Concierge and Member Services team to ensure day-of flights are executed successfully along with the setup of the next morning’s flights. Proactively follow each assigned flight to discover potential issues that may affect our customers such as weather, traffic and ATC delays. Provide timely updates to any flight when could be or is suffering from an operational issue. Exemplary communication, including impeccable phone conversation skills as well as written communications supporting all our customer types. Ability to provide consistent professional communication in deescalating high intensity situations. Efficient time management and organizational skills and the ability to productively manage the needs of the business and correspondence with clients. Keep abreast of best practices and promotional trends. Continuously improve through feedback. Skills and Abilities: Interpersonal skills with an emphasis on strong communication skills in both oral and written forms Effective time management Attention to detail Focus on excellence Adaptability Professionalism in hard conversations Other cognitive processing Problem finding and solving Multi-tasking Detail orientation Reasoning and connecting ideas Adept quick learning Prioritizing, time management and organizational skills Great relationship management skills and openness to feedback Competencies Microsoft Office Suites Airtable or similar web-based productivity tools & CRMs FlightAware or similar flight following programs Call center & phone functionality Supervisory responsibilities No direct supervisory responsibilities Work environment Indoor office environment Exposure to loud noises including but not limited to airplane machinery and jet engines. Physical demands Ability to read, comprehend, and speak English clearly Adequate hearing ability for engaging in verbal communication Ability to sit, stand, and walk for extended periods Dress Code and Uniform Well-groomed appearance Adherence to department dress code While on work-related business trips, wear branded attire or adhere to a dress code that aligns with the brand's identity. Represent the brand with pride, ensuring that your appearance reflects the values and professionalism of the organization. Travel required none Affirmative Action/EEO statement flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity. In addition, flyExclusive will not permit harassment – sexual or nonsexual – of any employee or applicant for employment. flyExclusive must make employment decisions in accordance with merit system principles contained in 5 U.S.C. §2301 . Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Required education and experience High school diploma or equivalent Proven customer service abilities Proven consistency in a fast-paced environment Strong interpersonal communication skills Must be authorized to work lawfully in the United States, must provide two forms of Federal Identification. Candidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position. Preferred education and experience Associate's degree in related field 3 to 5 years of Customer Service Experience, preferred in the aviation industry

Full job record

Job IDcbb967ab69eec8af0b872c307d588256eba132ab
Org IDb97615bc-6440-4a06-969c-487b9cdb2a49
Source IDf88c7c02-8d2c-485b-a5bc-ca2a40f41003
Board IDf88c7c02-8d2c-485b-a5bc-ca2a40f41003
Providerpaycom
Provider Job Key213439
TitleTactical Services Specialist
Normalized Title
Statusactive
Activeyes
Location TextRaleigh, NC - Raleigh , NC 27609; 4000 Center at North Hills St, Raleigh, NC, 27609, USA
Department
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionNC
CityRaleigh
Salary RawDescription Summary and Objective The Tactical Services Specialist is responsible for the service execution of each of our members and charter clients’ flights each day along with service setup of the next day’s flights. Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Provide the highest level of services for all fractional, jet card, owner, consumer, managed aircraft owners and charter clients in the daily flight schedule. Utilize expert knowledge of potential operational impacts as well as company products, programs, fleets and internal processes to provide clients with optimal trip solutions. Collaborate with Operations Command Center team members (Duty Manager, Scheduling, Crew Scheduling, Dispatch) and Experience Concierge and Member Services team to ensure day-of flights are executed successfully along with the setup of the next morning’s flights. Proactively follow each assigned flight to discover potential issues that may affect our customers such as weather, traffic and ATC delays. Provide timely updates to any flight when could be or is suffering from an operational issue. Exemplary communication, including impeccable phone conversation skills as well as written communications supporting all our customer types. Ability to provide consistent professional communication in deescalating high intensity situations. Efficient time management and organizational skills and the ability to productively manage the needs of the business and correspondence with clients. Keep abreast of best practices and promotional trends. Continuously improve through feedback. Skills and Abilities: Interpersonal skills with an emphasis on strong communication skills in both oral and written forms Effective time management Attention to detail Focus on excellence Adaptability Professionalism in hard conversations Other cognitive processing Problem finding and solving Multi-tasking Detail orientation Reasoning and connecting ideas Adept quick learning Prioritizing, time management and organizational skills Great relationship management skills and openness to feedback Competencies Microsoft Office Suites Airtable or similar web-based productivity tools & CRMs FlightAware or similar flight following programs Call center & phone functionality Supervisory responsibilities No direct supervisory responsibilities Work environment Indoor office environment Exposure to loud noises including but not limited to airplane machinery and jet engines. Physical demands Ability to read, comprehend, and speak English clearly Adequate hearing ability for engaging in verbal communication Ability to sit, stand, and walk for extended periods Dress Code and Uniform Well-groomed appearance Adherence to department dress code While on work-related business trips, wear branded attire or adhere to a dress code that aligns with the brand's identity. Represent the brand with pride, ensuring that your appearance reflects the values and professionalism of the organization. Travel required none Affirmative Action/EEO statement flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity. In addition, flyExclusive will not permit harassment – sexual or nonsexual – of any employee or applicant for employment. flyExclusive must make employment decisions in accordance with merit system principles contained in 5 U.S.C. §2301 . Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Required education and experience High school diploma or equivalent Proven customer service abilities Proven consistency in a fast-paced environment Strong interpersonal communication skills Must be authorized to work lawfully in the United States, must provide two forms of Federal Identification. Candidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position. Preferred education and experience Associate's degree in related field 3 to 5 years of Customer Service Experience, preferred in the aviation industry
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=213439&clientkey=91989CEA70627F35DBDEA57AC03E0A2B
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=213439&clientkey=91989CEA70627F35DBDEA57AC03E0A2B
First Seen At2026-05-31 19:08:09Z
Last Seen At2026-06-06 09:57:13Z
Last Checked At2026-06-06 09:57:13Z
Last Changed At2026-06-06 09:57:13Z
Inactive At
Source Posted At2026-04-01 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=91989CEA70627F35DBDEA57AC03E0A2B/date=2026-06-06/2026-06-06T09-57-11-327Z-56810eebaa06630530ac975401cb2155e9f25df0aead3f8e50fa435ee94f4c7b.json
Event Fields
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  "last_changed_at": "2026-06-06T09:57:13.231Z",
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Parsed Structured
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    "description": "<p style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Summary and Objective </span></span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">The Tactical Services Specialist is responsible for the service execution of each of our members and charter clients&rsquo; flights each day along with service setup of the next day&rsquo;s flights. </span></span></span></strong></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:3px;\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\">Essential functions</span></span></strong></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><i><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.</span></span></span></i></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:3px;\">\r\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Provide the highest level of services for all fractional, jet card, owner, consumer, managed aircraft owners and charter clients in the daily flight schedule.</span></span></span></strong></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Utilize expert knowledge of potential operational impacts as well as company products, programs, fleets and internal processes to provide clients with optimal trip solutions.</span></span></span></strong></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Collaborate with Operations Command Center team members (Duty Manager, Scheduling, Crew Scheduling, Dispatch) and Experience Concierge and Member Services team to ensure day-of flights are executed successfully along with the setup of the next morning&rsquo;s flights.</span></span></span></strong></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Proactively follow each assigned flight to discover potential issues that may affect our customers such as weather, traffic and ATC delays.</span></span></span></strong></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Provide timely updates to any flight when could be or is suffering from an operational issue.</span></span></span></strong></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Exemplary communication, including impeccable phone conversation skills as well as written communications supporting all our customer types.</span></span></span></strong></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Ability to provide consistent professional communication in deescalating high intensity situations.</span></span></span></strong></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Efficient time management and organizational skills and the ability to productively manage the needs of the business and correspondence with clients.</span></span></span></strong></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Keep abreast of best practices and promotional trends.</span></span></span></strong></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Continuously improve through feedback.</span></span></span></strong></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:3px;margin-left:48px;\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\">Skills and Abilities:</span></span></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Interpersonal skills with an emphasis on strong communication skills in both oral and written forms</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Effective time management </span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Attention to detail</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Focus on excellence</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Adaptability</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Professionalism in hard conversations</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Other cognitive processing</span></span></span></span></span></span></span>\r\n\t<ul style=\"list-style-type:disc;\">\r\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Problem finding and solving</span></span></span></span></span></span></span></li>\r\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Multi-tasking</span></span></span></span></span></span></span></li>\r\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Detail orientation</span></span></span></span></span></span></span></li>\r\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Reasoning and connecting ideas</span></span></span></span></span></span></span></li>\r\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Adept quick learning </span></span></span></span></span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Prioritizing, time management and organizational skills</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Great relationship management skills and openness to feedback</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:3px;\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\">Competencies</span></span></strong></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:3px;\">\r\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-weight:normal;\">Microsoft Office Suites </span></span></strong></span></span></span></li>\r\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-weight:normal;\">Airtable or similar web-based productivity tools &amp; CRMs</span></span></strong></span></span></span></li>\r\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-weight:normal;\">FlightAware or similar flight following programs</span></span></strong></span></span></span></li>\r\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-weight:normal;\">Call center &amp; phone functionality</span></span></strong></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:3px;margin-left:48px;\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\">Supervisory responsibilities</span></span></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">No direct supervisory responsibilities </span></span></span></strong></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:3px;margin-left:48px;\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, 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New Roman', serif;\">Exposure to loud noises including but not limited to airplane machinery and jet engines. </span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:3px;margin-left:48px;\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\">Physical demands</span></span></strong></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:3px;\">\r\n\t<li style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Ability to read, comprehend, and speak English clearly&nbsp;</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Adequate hearing ability for engaging in verbal communication</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<ul style=\"margin-bottom:3px;\">\r\n\t<li style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Ability to sit, stand, and walk for extended periods&nbsp;&nbsp;</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:3px;\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\">Dress Code and 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style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">While on work-related business trips, wear branded attire or adhere to a dress code that aligns with the brand&#39;s identity.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Represent the brand with pride, ensuring that your appearance reflects the values and professionalism of the 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In addition, flyExclusive will not permit harassment &ndash; sexual or nonsexual &ndash; of any employee or applicant for employment. flyExclusive must make employment decisions in accordance with merit system principles contained in&nbsp;</span></span></span><a href=\"https://www.law.cornell.edu/uscode/text/5/2301\" rel=\"noreferrer noopener\" style=\"color:#374985;text-decoration:none;\" target=\"_blank\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">5 U.S.C. &sect;2301</span></span></span></a><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">.</span></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:3px;\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Other duties</span></span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. </span></span></span></span></span></span></p>\r\n",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Tactical Services Specialist\",\"identifier\":\"J0YA49213439\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/91989CEA70627F35DBDEA57AC03E0A2B/jobs/213439\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=91989CEA70627F35DBDEA57AC03E0A2B\",\"datePosted\":\"2026-04-01\",\"description\":\"Job DetailsJob Location: Raleigh, NC  - Raleigh , NC 27609Education Level: High School Diploma or GEDTravel Percentage: NoneJob Shift: 4 on 4 offSummary and Objective \\r\\n\\r\\nThe Tactical Services Specialist is responsible for the service execution of each of our members and charter clients&rsquo; flights each day along with service setup of the next day&rsquo;s flights. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEssential functions\\r\\n\\r\\nReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.\\r\\n\\r\\n\\r\\n\\tProvide the highest level of services for all fractional, jet card, owner, consumer, managed aircraft owners and charter clients in the daily flight schedule.\\r\\n\\tUtilize expert knowledge of potential operational impacts as well as company products, programs, fleets and internal processes to provide clients with optimal trip solutions.\\r\\n\\tCollaborate with Operations Command Center team members (Duty Manager, Scheduling, Crew Scheduling, Dispatch) and Experience Concierge and Member Services team to ensure day-of flights are executed successfully along with the setup of the next morning&rsquo;s flights.\\r\\n\\tProactively follow each assigned flight to discover potential issues that may affect our customers such as weather, traffic and ATC delays.\\r\\n\\tProvide timely updates to any flight when could be or is suffering from an operational issue.\\r\\n\\tExemplary communication, including impeccable phone conversation skills as well as written communications supporting all our customer types.\\r\\n\\tAbility to provide consistent professional communication in deescalating high intensity situations.\\r\\n\\tEfficient time management and organizational skills and the ability to productively manage the needs of the business and correspondence with clients.\\r\\n\\tKeep abreast of best practices and promotional trends.\\r\\n\\tContinuously improve through feedback.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSkills and Abilities:\\r\\n\\r\\n\\r\\n\\tInterpersonal skills with an emphasis on strong communication skills in both oral and written forms\\r\\n\\tEffective time management \\r\\n\\tAttention to detail\\r\\n\\tFocus on excellence\\r\\n\\tAdaptability\\r\\n\\tProfessionalism in hard conversations\\r\\n\\tOther cognitive processing\\r\\n\\t\\r\\n\\t\\tProblem finding and solving\\r\\n\\t\\tMulti-tasking\\r\\n\\t\\tDetail orientation\\r\\n\\t\\tReasoning and connecting ideas\\r\\n\\t\\tAdept quick learning \\r\\n\\t\\r\\n\\t\\r\\n\\tPrioritizing, time management and organizational skills\\r\\n\\tGreat relationship management skills and openness to feedback\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCompetencies\\r\\n\\r\\n\\r\\n\\tMicrosoft Office Suites \\r\\n\\tAirtable or similar web-based productivity tools &amp; CRMs\\r\\n\\tFlightAware or similar flight following programs\\r\\n\\tCall center &amp; phone functionality\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSupervisory responsibilities\\r\\n\\r\\n\\r\\n\\tNo direct supervisory responsibilities \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork environment\\r\\n\\r\\n\\r\\n\\tIndoor office environment\\r\\n\\tExposure to loud noises including but not limited to airplane machinery and jet engines. \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical demands\\r\\n\\r\\n\\r\\n\\tAbility to read, comprehend, and speak English clearly&nbsp;\\r\\n\\tAdequate hearing ability for engaging in verbal communication\\r\\n\\r\\n\\r\\n\\r\\n\\tAbility to sit, stand, and walk for extended periods&nbsp;&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDress Code and Uniform\\r\\n\\r\\n\\r\\n\\tWell-groomed appearance\\r\\n\\tAdherence to department dress code\\r\\n\\tWhile on work-related business trips, wear branded attire or adhere to a dress code that aligns with the brand&#39;s identity.\\r\\n\\tRepresent the brand with pride, ensuring that your appearance reflects the values and professionalism of the organization.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nTravel required\\r\\n\\r\\n\\r\\n\\tnone\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAffirmative Action/EEO statement\\r\\n\\r\\nflyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity. 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Duties, responsibilities and activities may change at any time with or without notice. \\r\\nQualificationsRequired education and experience\\n\\n\\tHigh school diploma or equivalent\\n\\tProven customer service abilities\\n\\tProven consistency in a fast-paced environment\\n\\tStrong interpersonal communication skills\\n\\tMust be authorized to work lawfully in the United States, must provide two forms of Federal Identification.\\n\\tCandidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.\\n\\n\\n \\n\\nPreferred education and experience\\n\\n\\n\\tAssociate's degree in related field \\n\\t3 to 5 years of Customer Service Experience, preferred in the aviation industry\\n\",\"responsibilities\":\"Summary and Objective \\r\\n\\r\\nThe Tactical Services Specialist is responsible for the service execution of each of our members and charter clients&rsquo; flights each day along with service setup of the next day&rsquo;s flights. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEssential functions\\r\\n\\r\\nReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.\\r\\n\\r\\n\\r\\n\\tProvide the highest level of services for all fractional, jet card, owner, consumer, managed aircraft owners and charter clients in the daily flight schedule.\\r\\n\\tUtilize expert knowledge of potential operational impacts as well as company products, programs, fleets and internal processes to provide clients with optimal trip solutions.\\r\\n\\tCollaborate with Operations Command Center team members (Duty Manager, Scheduling, Crew Scheduling, Dispatch) and Experience Concierge and Member Services team to ensure day-of flights are executed successfully along with the setup of the next morning&rsquo;s flights.\\r\\n\\tProactively follow each assigned flight to discover potential issues that may affect our customers such as weather, traffic and ATC delays.\\r\\n\\tProvide timely updates to any flight when could be or is suffering from an operational issue.\\r\\n\\tExemplary communication, including impeccable phone conversation skills as well as written communications supporting all our customer types.\\r\\n\\tAbility to provide consistent professional communication in deescalating high intensity situations.\\r\\n\\tEfficient time management and organizational skills and the ability to productively manage the needs of the business and correspondence with clients.\\r\\n\\tKeep abreast of best practices and promotional trends.\\r\\n\\tContinuously improve through feedback.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSkills and Abilities:\\r\\n\\r\\n\\r\\n\\tInterpersonal skills with an emphasis on strong communication skills in both oral and written forms\\r\\n\\tEffective time management \\r\\n\\tAttention to detail\\r\\n\\tFocus on excellence\\r\\n\\tAdaptability\\r\\n\\tProfessionalism in hard conversations\\r\\n\\tOther cognitive processing\\r\\n\\t\\r\\n\\t\\tProblem finding and solving\\r\\n\\t\\tMulti-tasking\\r\\n\\t\\tDetail orientation\\r\\n\\t\\tReasoning and connecting ideas\\r\\n\\t\\tAdept quick learning \\r\\n\\t\\r\\n\\t\\r\\n\\tPrioritizing, time management and organizational skills\\r\\n\\tGreat relationship management skills and openness to feedback\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCompetencies\\r\\n\\r\\n\\r\\n\\tMicrosoft Office Suites \\r\\n\\tAirtable or similar web-based productivity tools &amp; CRMs\\r\\n\\tFlightAware or similar flight following programs\\r\\n\\tCall center &amp; phone functionality\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSupervisory responsibilities\\r\\n\\r\\n\\r\\n\\tNo direct supervisory responsibilities \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork environment\\r\\n\\r\\n\\r\\n\\tIndoor office environment\\r\\n\\tExposure to loud noises including but not limited to airplane machinery and jet engines. \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical demands\\r\\n\\r\\n\\r\\n\\tAbility to read, comprehend, and speak English clearly&nbsp;\\r\\n\\tAdequate hearing ability for engaging in verbal communication\\r\\n\\r\\n\\r\\n\\r\\n\\tAbility to sit, stand, and walk for extended periods&nbsp;&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDress Code and Uniform\\r\\n\\r\\n\\r\\n\\tWell-groomed appearance\\r\\n\\tAdherence to department dress code\\r\\n\\tWhile on work-related business trips, wear branded attire or adhere to a dress code that aligns with the brand&#39;s identity.\\r\\n\\tRepresent the brand with pride, ensuring that your appearance reflects the values and professionalism of the organization.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nTravel required\\r\\n\\r\\n\\r\\n\\tnone\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAffirmative Action/EEO statement\\r\\n\\r\\nflyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity. 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Duties, responsibilities and activities may change at any time with or without notice. \\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"EXCLUSIVE JETS LLC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=91989CEA70627F35DBDEA57AC03E0A2B\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"4000 Center at North Hills St\",\"addressLocality\":\"Raleigh \",\"addressRegion\":\"NC\",\"postalCode\":27609,\"addressCountry\":\"USA\"}},\"qualifications\":\"Required education and experience\\n\\n\\tHigh school diploma or equivalent\\n\\tProven customer service abilities\\n\\tProven consistency in a fast-paced environment\\n\\tStrong interpersonal communication skills\\n\\tMust be authorized to work lawfully in the United States, must provide two forms of Federal Identification.\\n\\tCandidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.\\n\\n\\n \\n\\nPreferred education and experience\\n\\n\\n\\tAssociate's degree in related field \\n\\t3 to 5 years of Customer Service Experience, preferred in the aviation industry\\n\",\"experienceRequirements\":\"Required education and experience\\n\\n\\tHigh school diploma or equivalent\\n\\tProven customer service abilities\\n\\tProven consistency in a fast-paced environment\\n\\tStrong interpersonal communication skills\\n\\tMust be authorized to work lawfully in the United States, must provide two forms of Federal Identification.\\n\\tCandidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.\\n\\n\\n \\n\\nPreferred education and experience\\n\\n\\n\\tAssociate's degree in related field \\n\\t3 to 5 years of Customer Service Experience, preferred in the aviation industry\\n\",\"validThrough\":\"2026-08-03\",\"workHours\":\"4 on 4 off\",\"educationRequirements\":\"High School Diploma or GED\"}",
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    "jobTitle": "Tactical Services Specialist",
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    "locations": "Raleigh, NC  - Raleigh , NC 27609",
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    "description": "Summary and Objective \r\n\r\nThe Tactical Services Specialist is responsible for the service execution of each of our members and charter clients’ flight...",
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