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SVS Vision - Office Manager - Wixom, MI

61590d90 67dd 446d 831a 4a9d05abc2ca 19000101 000001 · Wixom, MI, US, Wixom, MI · Deleted · ADP Workforce Now Recruiting

Job facts

FieldValue
Company61590d90 67dd 446d 831a 4a9d05abc2ca 19000101 000001
TitleSVS Vision - Office Manager - Wixom, MI
Normalized title-
Department / team-
LocationWixom, MI, United States
Work model-
Employment typeFull Time
Salary-
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2025-11-06 / 2026-05-31
Changed / last seen2026-06-05 / 2026-06-03

Related slices

PageWhat it containsOpen
Company jobsActive postings from 61590d90 67dd 446d 831a 4a9d05abc2ca 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Wixom.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company61590d90 67dd 446d 831a 4a9d05abc2ca 19000101 000001
Source00196330-c927-4bfe-8871-32c6c5e44ed7
ATS providerADP Workforce Now Recruiting

Description

POSITION SUMMARY: Effectively lead the optical team to maximize sales, profit and customer service objectives. Supervise and perform optical operations that include dispensing of eyewear, patient care, setting strategic goals and delivering financial performance. Hire, train, coach and manage performance of team. Work in partnership with Optometrist to drive positive business results, patient care and customer service. DUTIES AND RESPONSIBILITIES: LEADERSHIP Hire, develop and train associates Manage associate performance in line with HR and union policies Identify key-carriers and schedule appropriately to ensure all key-carrier responsibilities are being completed including opening/closing the store, cash office and alarm call response Partner with Optometrist to ensure team and doctor are working together to drive business and patient/customer care results Ensure store is compliant with all company HR policies and practices as well as federal and state laws and regulations Ensure store team follows relevant operational processes Communicate effectively with team to ensure knowledge of company initiatives, processes and key associate information DRIVE BUSINESS Lead team to execute merchandise, operational and customer service strategies to deliver planned sales, gross margin and financial results Model service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives Act with urgency to complete tasks and respond to patients and customers Drive optical initiatives through team by planning and scheduling, and following up appropriately Identify opportunities to grow business Develop business plans and follow up on actions to drive profitable sales CUSTOMER SERVICE AND PATIENT CARE Provide and continuously model excellent customer service in all customer interactions Provide appropriate direction and feedback to the team related to customer service, including resolution of customer issues Dispense eyewear according to professional standards Perform key-carrier tasks including opening/closing the store, cash office, committing payroll and responding to alarm calls MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: ABO/SVS Certification required within 12 months of hire/promotion High School Graduate or equivalent 3 years of leadership experience or equivalent management experience with strong customer service focus (preferably in an optical or retail setting) Optician experience desired Proven ability to lead, coach and build relationships in a professional environment Able to direct and motivate a diverse associate network Able to analyze and solve issues of varied scope: able to act decisively to implement solutions Solid organizational and planning skills Able to continuously monitor progress in relation to goal attainment Able to analyze financial data, recognize opportunities for improvement and formulate plans to address. Able to multi-task and remain flexible in an ever-changing environment Demonstrate commitment to provide great customer service Solid computer knowledge to include Microsoft Office Suite of programs ESSENTIAL FUNCTIONS & WORK REQUIREMENTS: Ability to effectively communicate at all levels within the organization through written and two-way verbal communication Able to read and write at a high school graduate level Able to sit or stand for extended periods of time Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.) Ability to lift 10 to 20 pounds Ability to see (Near, Distance, Color, and Depth Perception) Manual and finger dexterity, as well as hand/arm steadiness Ability to grip and hold items Good eye and hand coordination Demonstrate physical agility (bending, twisting, reaching and pulling) Able to operate a cash register, various optical equipment and tools Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines Able to travel independently to support Company objectives and personal development These statements are intended to describe the general nature and level of work performed by associates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Full job record

Job IDcb9f664cba57eae51a7a9f5587f5e450098fc38b
Org ID5b6b50f1-f169-41e9-8d66-65c81058c0a4
Source ID00196330-c927-4bfe-8871-32c6c5e44ed7
Board ID00196330-c927-4bfe-8871-32c6c5e44ed7
Provideradp_workforcenow
Provider Job Key586552
TitleSVS Vision - Office Manager - Wixom, MI
Normalized Title—
Statusdeleted
Activeno
Location TextWixom, MI, US, Wixom, MI
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionMI
CityWixom
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=61590d90-67dd-446d-831a-4a9d05abc2ca&ccId=19000101_000001&lang=en_US&type=JS&jobId=586552&jwId=9201129305067_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=61590d90-67dd-446d-831a-4a9d05abc2ca&ccId=19000101_000001&lang=en_US&type=JS&jobId=586552&jwId=9201129305067_1
First Seen At2026-05-31 18:06:19Z
Last Seen At2026-06-03 07:56:17Z
Last Checked At2026-06-05 01:52:07Z
Last Changed At2026-06-05 01:52:07Z
Inactive At2026-06-05 01:52:07Z
Source Posted At2025-11-06 14:12:00Z
Source Updated At—
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=adp_workforcenow/board=61590d90-67dd-446d-831a-4a9d05abc2ca|19000101_000001/date=2026-06-03/2026-06-03T07-56-13-732Z-3931171d46e7f9a24ef89ea35530f3732707d7a1469c7aedb80689ff58e746d1.json
Event Fields
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Parsed Structured
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Extensions
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Native Structured
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    "requisitionDescription": "<div data-pasted=\"true\"><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;' data-pasted=\"true\"><strong><u><span style='font-family:\"Posterama\",sans-serif;'>POSITION SUMMARY:</span></u></strong></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;color:red;'><span style=\"color:windowtext;\">Effectively lead the optical team to maximize sales, profit and customer service objectives. Supervise and perform optical operations that include dispensing of eyewear, patient care, setting strategic goals and delivering financial performance. Hire, train, coach and manage performance of team. Work in partnership with Optometrist to drive positive business results, patient care and customer service.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Posterama\",sans-serif;'>DUTIES AND RESPONSIBILITIES:</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-right:2.05pt;'><strong><u><span style='font-family:\"Posterama\",sans-serif;'>LEADERSHIP&nbsp;</span></u></strong></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Hire, develop and train associates</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Manage associate performance in line with HR and union policies</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Identify key-carriers and schedule appropriately to ensure all key-carrier responsibilities are being completed including opening/closing the store, cash office and alarm call response</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Partner with Optometrist to ensure team and doctor are working together to drive business and patient/customer care results</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Ensure store is compliant with all company HR policies and practices as well as federal and state laws and regulations</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Ensure store team follows relevant operational processes</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Communicate effectively with team to ensure knowledge of company initiatives, processes and key associate information</span></li></ul></div><p style='margin-top:0in;margin-right:2.05pt;margin-bottom:0in;margin-left:.5in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-right:2.05pt;'><strong><u><span style='font-family:\"Posterama\",sans-serif;'>DRIVE BUSINESS</span></u></strong></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Lead team to execute merchandise, operational and customer service strategies to deliver planned sales, gross margin and financial results</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Model service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Act with urgency to complete tasks and respond to patients and customers</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Drive optical initiatives through team by planning and scheduling, and following up appropriately</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Identify opportunities to grow business</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Develop business plans and follow up on actions to drive profitable sales</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-right:2.05pt;'><strong><u><span style='font-family:\"Posterama\",sans-serif;'>CUSTOMER SERVICE AND PATIENT CARE</span></u></strong></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Provide and continuously model excellent customer service in all customer interactions</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Provide appropriate direction and feedback to the team related to customer service, including resolution of customer issues</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Dispense eyewear according to professional standards</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Perform key-carrier tasks including opening/closing the store, cash office, committing payroll and responding to alarm calls</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-family:\"Posterama\",sans-serif;'>MINIMUM KNOWLEDGE, EXPERIENCE &amp; SKILLS REQUIREMENTS:</span></u></strong></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>ABO/SVS Certification required within 12 months of hire/promotion</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>High School Graduate or equivalent</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>3 years of leadership experience or equivalent management experience with strong customer service focus (preferably in an optical or retail setting)</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Optician experience desired</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Proven ability to lead, coach and build relationships in a professional environment</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Able to direct and motivate a diverse associate network</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Able to analyze and solve issues of varied scope: able to act decisively to implement solutions</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Solid organizational and planning skills</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Able to continuously monitor progress in relation to goal attainment</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Able to analyze financial data, recognize opportunities for improvement and formulate plans to address.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Able to multi-task and remain flexible in an ever-changing environment</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Demonstrate commitment to provide great customer service</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Solid computer knowledge to include Microsoft Office Suite of programs</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-family:\"Posterama\",sans-serif;'>ESSENTIAL FUNCTIONS &amp; WORK REQUIREMENTS:</span></u></strong></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Ability to effectively communicate at all levels within the organization through written and two-way verbal communication</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Able to read and write at a high school graduate level</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Able to sit or stand for extended periods of time</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Ability to lift 10 to 20 pounds</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Ability to see (Near, Distance, Color, and Depth Perception)</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Manual and finger dexterity, as well as hand/arm steadiness</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Ability to grip and hold items</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Good eye and hand coordination</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Demonstrate physical agility (bending, twisting, reaching and pulling)</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Able to operate a cash register, various optical equipment and tools</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines</span></li></ul></div><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Able to travel independently to support Company objectives and personal development</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><em><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>These statements are intended to describe the general nature and level of work performed by associates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.</span></em></p></div>\n",
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