Therapeutic Case Manager

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    "jobOpeningName": "Therapeutic Case Manager",
    "departmentLabel": "Transition Program",
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      "state": "Vermont",
      "postalCode": "05401",
      "addressCountry": "United States"
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    "datePosted": "2024-04-09",
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    "description": "<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px; text-decoration: underline\">Company Description: </span></span></p>\n<p>Arete Transitions is seeking qualified candidates for its Therapeutic Case Manager position. The Therapeutic Case Manager is social work position working closely with young adults creating independent lives. The Therapeutic Case Manager position is a multi-faceted, creative and engaging job. The successful candidate will join a dynamic team and enjoy high job satisfaction and be paid well.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px; text-decoration: underline\">Job Description:</span></span></p>\n<p><span style=\"font-size: 15px\">The Therapeutic Case Manager reports directly to the Executive Director and works under the support and supervision of the Executive Director. </span></p>\n<p><span style=\"font-size: 15px\">The Therapeutic Case Manager is responsible for working with participants at Arete and implementing the Arete Transitions coaching program with these participants. The Therapeutic Case Manager is capable of working independently and ensuring that Participants are engaging with their goals, responsibilities, programming, and life outside of Arete in healthy and supported ways. Work includes program development and growth through administrative tasks, proposing and implementing new programming opportunities, taking on projects and completing them, managing the responsibilities of Arete Life Skills Instructors, completing paperwork in a timely manner, having weekly contact with the families of participants, coordinating and staying connected with the Participants entire team (clinician, family, life skills instructors, program directors, and workshop instructors) to ensure that the full spectrum of services are being provided and that the participant is engaging in all that are necessary. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 15px\">The Therapeutic Case Manager position involves direct service with program participants, aligning the delivery of services with the goals and objectives of the participants, their families, and Arete Transitions. Additionally, the position involves a significant amount of time developing and planning educational curriculum, seasonal plans, scheduling, documentation of direct work with participants, supervision notes of staff, program policy writing, identifying and addressing challenges existing within the programming, and presenting fresh ideas and services that would benefit the Arete community and participant experience.</span></p>\n<p><br></p>\n<p><br></p>\n<p>Arete Transitions is looking for a particular personality and set of skills. The successful candidate will:</p>\n<p><br>1. Be inclusive and collaborative, positive and trustworthy.<br>2. Be organized and able to manage multiple tasks and deadlines.<br>3. Find and fix issues without guidance and will always be looking for ways to improve service.</p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px; text-decoration: underline\">Responsibilities:</span></span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">Participant Direct Support:</span></span></p>\n<ul>\n<li><span style=\"font-size: 15px\">Lead two coaching sessions with each participant (caseload) per week.</span></li>\n<li><span style=\"font-size: 15px\">Lead a weekly Family check-in with each participant (caseload) per week.</span></li>\n<li><span style=\"font-size: 15px\">Communicate directly with Life Skills Instructors, Therapists, counselors and external care providers (as needed) to organize the needs and goals of each participant (caseload).</span></li>\n<li><span style=\"font-size: 15px\">Assess challenges that arise among the Arete program, schedule, policies, participants, and staff and facilitate solutions.</span></li>\n<li><span style=\"font-size: 15px\">Ensure that weekly and daily schedules, logistical needs, appointments, and program details are up to date and communicated to all necessary team members and Participants.</span></li>\n<li><span style=\"font-size: 15px\">Direct and support the daily schedule and program operations for participants needs and benchmark expectations.</span></li>\n<li><span style=\"font-size: 15px\">Expenses and Budget management:</span>\n<ul>\n<li><span style=\"font-size: 15px\">Assist participants with personal budgets.</span></li>\n<li><span style=\"font-size: 15px\">Maintain program budget reports for expenses and activities,</span></li>\n<li><span style=\"font-size: 15px\">Submit budget reports to the Program Director.</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 15px\">Uphold all Arete Transitions program expectations with participants, family members, and team members.</span></li>\n<li><span style=\"font-size: 15px\">Maintain program expectations regarding:</span>\n<ul>\n<li><span style=\"font-size: 15px\">Curfew</span></li>\n<li><span style=\"font-size: 15px\">Technology Use</span></li>\n<li><span style=\"font-size: 15px\">Personal Finances</span></li>\n<li><span style=\"font-size: 15px\">Personal Vehicles</span></li>\n<li><span style=\"font-size: 15px\">Guests at Arete</span></li>\n<li><span style=\"font-size: 15px\">Home Visits</span></li>\n<li><span style=\"font-size: 15px\">Advocacy Board</span></li>\n<li><span style=\"font-size: 15px\">Benchmark Progressions</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 15px\">Participate in program activities and community events and role model a “Do With” approach and attitude.</span></li>\n<li><span style=\"font-size: 15px\">Plan and Organize recreational and social activities and trips: </span>\n<ul>\n<li><span style=\"font-size: 15px\">Rec. Leagues</span></li>\n<li><span style=\"font-size: 15px\">Day Trips</span></li>\n<li><span style=\"font-size: 15px\">Occasional overnight trips</span></li>\n<li><span style=\"font-size: 15px\">Weekend and evening activities and events</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 15px\">Support and coach participants in reaching their benchmarks.</span></li>\n<li><span style=\"font-size: 15px\">Understand each Arete Benchmark and it’s expectations, responsibilities, and privileges.</span></li>\n<li><span style=\"font-size: 15px\">Assist participants with problem solving, motivation, and engagement.</span></li>\n<li><span style=\"font-size: 15px\">Connect with all participants regularly, maintain healthy relationships and boundaries, and seek opportunities to be caring and direct with guidance and expectations.</span></li>\n<li><span style=\"font-size: 15px\">Support with Participant Family visits to Arete Transitions.</span></li>\n<li><span style=\"font-size: 15px\">Assist in managing Arete Apartments, role modeling to Participants how to care for their housing needs.</span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">Administrative and Programming:</span></span></p>\n<ul>\n<li><span style=\"font-size: 15px\">Complete Coaching reports after each coaching session.</span></li>\n<li><span style=\"font-size: 15px\">Complete Family Check-in reports after each family check in call.</span></li>\n<li><span style=\"font-size: 15px\">Read shift notes and updates from team members about their work with participants.</span></li>\n<li><span style=\"font-size: 15px\">Prepare Benchmark Reviews for each participant when they are ready to advance to the next benchmark, present relevant information during the Benchmark Advocacy Board meeting.</span></li>\n<li><span style=\"font-size: 15px\">Assist in the daily tasks and challenges of the Participants and Program needs, errands, care and upkeep of residences and office space.</span></li>\n<li><span style=\"font-size: 15px\">Assist in the program tasks related to Admissions, Team Coordination, Apartment Checks/Upkeep, Whole Person Wellness Plans, and Discharges/Graduations.</span></li>\n<li><span style=\"font-size: 15px\">Design and implement curriculum in support of the 9 Pillars of Whole Person Health model.</span></li>\n<li><span style=\"font-size: 15px\">Design new programming opportunities for Arete Participants and staff.</span></li>\n<li><span style=\"font-size: 15px\">Create in-depth knowledge with Google Suite (Email, calendar, chat, drive, etc) to organize and manage documents and paperwork.</span></li>\n<li><span style=\"font-size: 15px\">Maintain working knowledge of the daily, weekly, Participant, and Staff calendars.</span></li>\n<li><span style=\"font-size: 15px\">Uphold and assess program expectations for participants and staff, to regularly assess the quality of services, organization, connection to Arete Mission, and safety.</span></li>\n<li><span style=\"font-size: 15px\">Assist the Program Director(s) in team member trainings and regular reviews of Arete Employee Manual and Policies and Procedures.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">Training/Development/Supervision:</span></span></p>\n<ul>\n<li><span style=\"font-size: 15px\">Seek opportunities for external training and certifications.</span></li>\n<li><span style=\"font-size: 15px\">Attend the weekly staff meeting.</span></li>\n<li><span style=\"font-size: 15px\">Attend a supervision meeting once a week with your supervisor.</span></li>\n<li><span style=\"font-size: 15px\">Provide supervision and training opportunities to Life Skills Instructors working with your caseload at Arete.</span></li>\n<li><span style=\"font-size: 15px\">Work independently, complete paperwork on time, solve problems when they come up, ask for clarity and present solutions.</span></li>\n<li><span style=\"font-size: 15px\">Support Arete Program Development: transportation, passion projects, daily activities, etc.</span></li>\n<li><span style=\"font-size: 15px\">Develop training strategies for Life Skills Instructors working with Arete Participants.</span></li>\n<li><span style=\"font-size: 15px\">Complete performance reviews for yourself and for peers when requested.</span></li>\n<li><span style=\"font-size: 15px\">Effectively communicate your schedule and maintain an up to date calendar.</span></li>\n<li><span style=\"font-size: 15px\">Use BambooHR to request time off and discuss with your supervisor for approval.</span></li>\n<li><span style=\"font-size: 15px\">Seek opportunities to add to your position, create functional systems, and ways to increase efficiency.</span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">Team and Culture</span></span></p>\n<ul>\n<li><span style=\"font-size: 15px\">Genuine, direct, and caring for all team members and participants.</span></li>\n<li><span style=\"font-size: 15px\">Be a problem solver.</span></li>\n<li><span style=\"font-size: 15px\">Effectively communicate, advocate, disagree, and suggest strategies and programming adjustments.</span></li>\n<li><span style=\"font-size: 15px\">Be comfortable making independent decisions inline with Arete’s mission.</span></li>\n<li><span style=\"font-size: 15px\">Ask for help and clarity frequently, and offer assistance frequently.</span></li>\n<li><span style=\"font-size: 15px\">Be growth oriented and communicate about your desired rate of professional growth.</span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">Expectations </span></span></p>\n<ul>\n<li><span style=\"font-size: 15px\">40 hours per week.</span></li>\n<li><span style=\"font-size: 15px\">On-call rotation responsibilities.</span></li>\n<li><span style=\"font-size: 15px\">Follow through on the completion of projects, work, assignments, calls, and meetings.</span></li>\n<li><span style=\"font-size: 15px\">Meet with your supervisor weekly. </span></li>\n<li><span style=\"font-size: 15px\">Additional responsibilities may be assigned due to need, new responsibilities may be assessed by either the Program Director or the Director of Operations to ensure there is capacity for the new responsibilities within the role.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px; text-decoration: underline\">Qualifications:</span></span></p>\n<ul>\n<li><span style=\"font-size: 15px\">Master's Level Human Services training, such as MSW, LICSW, etc. </span></li>\n<li><span style=\"font-size: 15px\">3+ years experience working in a comparable work environment (residential treatment program, teaching, social services, social work and congregate living environment, etc.).</span></li>\n<li><span style=\"font-size: 15px\">Experience managing teams, schedules and logistics.</span></li>\n<li><span style=\"font-size: 15px\">Integrity, trustworthiness and professionalism. A strong ability to complete tasks independently and in a timely manner.</span></li>\n<li><span style=\"font-size: 15px\">Can quickly develop a complete understanding of how to use Google Suite Applications, Electronic Medical Record, and other Arete software programs.</span></li>\n<li><span style=\"font-size: 15px\">Must be able to pass extensive background investigation (National and Vermont Database checks).</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px; text-decoration: underline\">Compensation:</span></span></p>\n<ul>\n<li>$55,000-75,000 DOE</li>\n<li><span style=\"font-size: 15px\">200 Hours (5 Weeks) of discretionary paid time-off annually.</span></li>\n<li><span style=\"font-size: 15px\">Health Insurance Options Available.</span></li>\n<li><span style=\"font-size: 15px\">Annual Training Stipend.</span></li>\n<li><span style=\"font-size: 15px\">A supportive team and work environment.</span></li>\n</ul>",
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