Reception Associate - The BMW Store

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  "active_status": "active"
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  "location": {
    "raw": "Vancouver, British Columbia, V6J 3H5, Canada",
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    "region": null,
    "country": "Canada",
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    "confidence": 0.95
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  "inferred_at": "2026-06-04T11:28:24.838Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
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      "country": "Canada",
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  "list_job": {
    "id": "4844",
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    "location": {
      "city": "Vancouver",
      "state": "British Columbia"
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    "atsLocation": {
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    "departmentId": "18179",
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    "jobOpeningName": "Reception Associate - The BMW Store",
    "departmentLabel": "Service",
    "employmentStatusLabel": "1. Regular Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Vancouver",
      "state": "British Columbia",
      "postalCode": "V6J 3H5",
      "addressCountry": "Canada"
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    "datePosted": "2026-05-28",
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    "description": "<p><span style=\"font-size: 12pt; font-weight: bold\">DRIVING POSSIBILITIES</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Position:<span> </span></span>Reception Associate</span><br><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Status:</span><span> </span>Full-Time</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Dealership:<span> </span></span>The BMW Store</span><br><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Department:</span><span> </span>Service</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 41 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">A Career at OpenRoad Means You’ll Enjoy:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen</span></li>\n<li><span style=\"font-size: 12pt\">Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Tool Subsidy, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching</span></li>\n<li><span style=\"font-size: 12pt\">Internal and external, training &amp; development opportunities for skill-development and growth</span></li>\n<li><span style=\"font-size: 12pt\">Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment</span></li>\n<li><span style=\"font-size: 12pt\">Comprehensive extended health and dental plan, tailored around Associate wellness</span></li>\n<li><span style=\"font-size: 12pt\">Recognition and Engagement Events! </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"text-decoration: underline\"><span style=\"font-weight: bold\">ROLE &amp; RESPONSIBILITIES:</span></span><br></span></p>\n<ul></ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor.</span></li>\n<li><span style=\"font-size: 12pt\">Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.</span></li>\n<li><span style=\"font-size: 12pt\">Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold.</span></li>\n<li><span style=\"font-size: 12pt\">Takes thorough messages, indicating the caller’s name, company name if applicable, the time and reason for call, and ensures the message gets to the appropriate party.</span></li>\n<li><span style=\"font-size: 12pt\">Perform clerical duties and accounting duties as assigned by Management.</span></li>\n<li><span style=\"font-size: 12pt\">Answer the phone and determine the nature of the phone call</span></li>\n<li><span style=\"font-size: 12pt\">Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor.</span></li>\n<li><span style=\"font-size: 12pt\">Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.</span></li>\n<li><span style=\"font-size: 12pt\">Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold.</span></li>\n<li><span style=\"font-size: 12pt\">Takes thorough messages, indicating the caller’s name, company name if applicable, the time and reason for call, and ensures the message gets to the appropriate party.</span></li>\n<li><span style=\"font-size: 12pt\">Add and update customer information in CRMs</span></li>\n<li><span style=\"font-size: 12pt\">Stay up to date on procedural changes for each dealership.</span></li>\n<li><span style=\"font-size: 12pt\">Providing highest level of customer service to ensure satisfaction and retention.</span></li>\n<li><span style=\"font-size: 12pt\">Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.</span></li>\n<li><span style=\"font-size: 12pt\">This position will be expected to perform other duties as assigned by management.</span></li>\n<li><span style=\"font-size: 12pt\">OpenRoad reserves the right to modify this job description as business needs require.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:</span></span></p>\n<ul></ul>\n<ul></ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Ability to be versatile in working with changing priorities of position responsibilities, and ability to multitask.</span></li>\n<li><span style=\"font-size: 12pt\">Professional personal appearance.</span></li>\n<li><span style=\"font-size: 12pt\">Strong customer relation skills, and ability to work well with both internal and external customers, ensuring all guests are helped.</span></li>\n<li><span style=\"font-size: 12pt\">Exceptional interpersonal and communication skills over the phone and in person.</span></li>\n<li><span style=\"font-size: 12pt\">Ability to work and function with all work teams and all department levels.</span></li>\n<li><span style=\"font-size: 12pt\">Organized and detail oriented.</span></li>\n<li><span style=\"font-size: 12pt\">Demonstrated computer skills – MS Word and Excel.</span></li>\n<li><span style=\"font-size: 12pt\">Must be able to work in an active, social atmosphere without being distracted.</span></li>\n<li><span style=\"font-size: 12pt\">Professional and confident attitude, strong time management skills.</span></li>\n<li><span style=\"font-size: 12pt\">A second language is ideal or preferred.</span></li>\n<li><span style=\"font-size: 12pt\">Completed high school education, or equivalent work experience.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Internal Candidates MUST apply by filling out the <a href=\"https://forms.office.com/pages/responsepage.aspx?id=D9wfcnATDES3QMF6rSx8QDXvM4_u4pxFnyzYTSuIsPdUOFhIVFlJSk1ZQ1JQTDIxTkpMOVZQOTI5Ri4u&amp;route=shorturl\" target=\"_blank\" rel=\"noopener noreferrer\">Internal Endorsement Form<span> </span></a>on the Sharepoint. Failure to complete the form will cause a delay in your application. </span></p>\n<p><br></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">JOIN US AND GROW WITH US! </span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">We thank all those that have applied. Only those considered for the position will be contacted. </span></p>",
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    "jobOpeningName": "Reception Associate - The BMW Store",
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    "jobOpeningShareUrl": "https://orag.bamboohr.com/careers/4844",
    "employmentStatusLabel": "1. Regular Full-Time"
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