BRANCH ACCOUNT EXECUTIVE RLF

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    "description": "<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">The Event Rental Consultants in our Rentals, Linens and Furnishings Division (RLF) are tasked with cultivating, maintaining and expanding a book of business, providing superior service to existing and new relationships. Event Rental Consultants efforts focus on driving revenue into the company through the conversion of new accounts, retention of existing clients and expanding existing client relationships. The Event Rental Consultant is also expected to keep the client educated, proactively, about the companys policies and any account changes. The Event Rental Consultant is the main point of client contact at all stages of the event. </span></span></p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Working in a team environment, led by a Team Director, the Event Rental Consultant is expected to act as the client advocate and works with internal departments to ensure that client needs are fulfilled while maintaining the company procedural requirements. The Event Rental Consultant assists with client designs, handles client complaints, collects and analyzes event requirements, and improves the overall client experience. </span></span></p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\">&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt\">The Event Rental Consultant is a revenue generating role and each Consultant is expected to eagerly participate in revenue generating activities while providing excellent customer service</span></p>\r\n",
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Event Rental Consultants efforts focus on driving revenue into the company through the conversion of new accounts, retention of existing clients and expanding existing client relationships. The Event Rental Consultant is also expected to keep the client educated, proactively, about the companys policies and any account changes. The Event Rental Consultant is the main point of client contact at all stages of the event. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWorking in a team environment, led by a Team Director, the Event Rental Consultant is expected to act as the client advocate and works with internal departments to ensure that client needs are fulfilled while maintaining the company procedural requirements. The Event Rental Consultant assists with client designs, handles client complaints, collects and analyzes event requirements, and improves the overall client experience. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Event Rental Consultant is a revenue generating role and each Consultant is expected to eagerly participate in revenue generating activities while providing excellent customer service\\r\\nQualificationsExpand Opportunities Client Penetration\\r\\n\\r\\n\\r\\n\\tParticipates in sales and business development activities at the direction of the Team Directors\\r\\n\\tIs proactive in their own approach to continuously expand upon their book of business\\r\\n\\tPartakes in necessary outreach to potential new customers; not just relying on existing clients to generate revenue\\r\\n\\tFocuses activities on revenue generation through penetrating and expansion of existing accounts/relationships. \\r\\n\\tSupports Team Director with efforts to penetrate new business opportunities\\r\\n\\tAttend one networking opportunity per quarter can be with various networking associations or an industry event put on by our clients \\r\\n\\tLogs activities and provides weekly feedback to Directors\\r\\n\\tSolidifies annual work \\r\\n\\tContributes to the companys social media efforts on IG, FB and email campaigns\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCustomer Management\\r\\n\\r\\n\\r\\n\\tProactively communicates with clients regarding company policies, fees and procedures \\r\\n\\tReceives event needs and instructions via client communication and enters the event information into our industry-based software system \\r\\n\\tKeeps accurate details on all rental contracts, including equipment needs, delivery and pickup details, and contact information to ensure all orders go out the door correctly \\r\\n\\tReceives changes and requests from client and acts on them in a timely manner \\r\\n\\tMeets with clients in design studio to put together equipment needs for various events including weddings, galas, corporate parties, and other social gatherings \\r\\n\\tFollows up with clients on all information received in studio appointments to ensure all details are correct \\r\\n\\tVisit venues to providing better client support \\r\\n\\tSupport clients through equipment photos, mood boards, swatch distribution and other tasks as needed \\r\\n\\tTakes initiative to research all clients in assigned book of business regarding their background; includes equipment preferences, venues most often worked at, and their general trend of business with Select \\r\\n\\tAble to confidently answer questions put forth by clients regarding equipment, delivery and pickup logistics, company policies, and other general questions \\r\\n\\tProactively strengthen relationships by contacting clients to inform them of new policies, send new products, or straightforward engagement in order to build trust and confidence \\r\\n\\tBalances the needs and requests of clients within the parameters that Select can operate by; does not overpromise or commit to anything outside of normal business practices unless it is confirmed by Select that we can fulfill this request \\r\\n\\tHas the ability to confidently offer suggestions to clients for equipment if the initial needs of the client are not able to be met by Select\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBook of Business Ownership\\r\\n\\r\\n\\r\\n\\tActively manages existing book of business\\r\\n\\tShows YOY growth of existing client business\\r\\n\\tGrows book of business by adding new clients through targeted outreach\\r\\n\\tTracks current accounts that are growing\\r\\n\\tReaches out to struggling accounts compared to previous year\\r\\n\\tReaches out to clients on a regular basis to investigate seasonal needs and activities. 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These are used in conjunction with the main responsibilities listed above to evaluate performance: \\r\\n\\r\\nTeamwork Positive and encouraging attitude Forward thinking \\r\\n\\r\\nIndependent reasoning and solutions Ability to multi-task Detail-oriented\\r\\n\\r\\nAbility to perform under pressure Maintaining composure with clients Time management \\r\\n\\r\\nWillingness to work after hours Represent ownership of relationship Strong decision-making skills Creative problem solving Passion for design and collaboration Organizational skills \\r\\n\\r\\nAbility to learn from mistakes Understanding of customer service\\r\\n\",\"experienceRequirements\":\"Expand Opportunities Client Penetration\\r\\n\\r\\n\\r\\n\\tParticipates in sales and business development activities at the direction of the Team Directors\\r\\n\\tIs proactive in their own approach to continuously expand upon their book of business\\r\\n\\tPartakes in necessary outreach to potential new customers; not just relying on existing clients to generate revenue\\r\\n\\tFocuses activities on revenue generation through penetrating and expansion of existing accounts/relationships. \\r\\n\\tSupports Team Director with efforts to penetrate new business opportunities\\r\\n\\tAttend one networking opportunity per quarter can be with various networking associations or an industry event put on by our clients \\r\\n\\tLogs activities and provides weekly feedback to Directors\\r\\n\\tSolidifies annual work \\r\\n\\tContributes to the companys social media efforts on IG, FB and email campaigns\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCustomer Management\\r\\n\\r\\n\\r\\n\\tProactively communicates with clients regarding company policies, fees and procedures \\r\\n\\tReceives event needs and instructions via client communication and enters the event information into our industry-based software system \\r\\n\\tKeeps accurate details on all rental contracts, including equipment needs, delivery and pickup details, and contact information to ensure all orders go out the door correctly \\r\\n\\tReceives changes and requests from client and acts on them in a timely manner \\r\\n\\tMeets with clients in design studio to put together equipment needs for various events including weddings, galas, corporate parties, and other social gatherings \\r\\n\\tFollows up with clients on all information received in studio appointments to ensure all details are correct \\r\\n\\tVisit venues to providing better client support \\r\\n\\tSupport clients through equipment photos, mood boards, swatch distribution and other tasks as needed \\r\\n\\tTakes initiative to research all clients in assigned book of business regarding their background; includes equipment preferences, venues most often worked at, and their general trend of business with Select \\r\\n\\tAble to confidently answer questions put forth by clients regarding equipment, delivery and pickup logistics, company policies, and other general questions \\r\\n\\tProactively strengthen relationships by contacting clients to inform them of new policies, send new products, or straightforward engagement in order to build trust and confidence \\r\\n\\tBalances the needs and requests of clients within the parameters that Select can operate by; does not overpromise or commit to anything outside of normal business practices unless it is confirmed by Select that we can fulfill this request \\r\\n\\tHas the ability to confidently offer suggestions to clients for equipment if the initial needs of the client are not able to be met by Select\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBook of Business Ownership\\r\\n\\r\\n\\r\\n\\tActively manages existing book of business\\r\\n\\tShows YOY growth of existing client business\\r\\n\\tGrows book of business by adding new clients through targeted outreach\\r\\n\\tTracks current accounts that are growing\\r\\n\\tReaches out to struggling accounts compared to previous year\\r\\n\\tReaches out to clients on a regular basis to investigate seasonal needs and activities. 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    "qualifications": "<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-size:12pt\"><strong><u><span style=\"font-size:11pt\">Expand Opportunities Client Penetration</span></u></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Participates in sales and business development activities at the direction of the Team Directors</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Is proactive in their own approach to continuously expand upon their book of business</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Partakes in necessary outreach to potential new customers; not just relying on existing clients to generate revenue</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Focuses activities on revenue generation through penetrating and expansion of existing accounts/relationships. </span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Supports Team Director with efforts to penetrate new business opportunities</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Attend one networking opportunity per quarter can be with various networking associations or an industry event put on by our clients </span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Logs activities and provides weekly feedback to Directors</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Solidifies annual work </span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Contributes to the companys social media efforts on IG, FB and email campaigns</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-size:12pt\"><strong><u><span style=\"font-size:11pt\">Customer Management</span></u></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Proactively communicates with clients regarding company policies, fees and procedures </span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Receives event needs and instructions via client communication and enters the event information into our industry-based software system </span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Keeps accurate details on all rental contracts, including equipment needs, delivery and pickup details, and contact information to ensure all orders go out the door correctly </span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Receives changes and requests from client and acts on them in a timely manner </span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Meets with clients in design studio to put together equipment needs for various events including weddings, galas, corporate parties, and other social gatherings </span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Follows up with clients on all information received in studio appointments to ensure all details are correct </span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Visit venues to providing better client support </span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Support clients through equipment photos, mood boards, swatch distribution and other tasks as needed </span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Takes initiative to research all clients in assigned book of business regarding their background; includes equipment preferences, venues most often worked at, and their general trend of business with Select </span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Able to confidently answer questions put forth by clients regarding equipment, delivery and pickup logistics, company policies, and other general questions </span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Proactively strengthen relationships by contacting clients to inform them of new policies, send new products, or straightforward engagement in order to build trust and confidence </span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Balances the needs and requests of clients within the parameters that Select can operate by; does not overpromise or commit to anything outside of normal business practices unless it is confirmed by Select that we can fulfill this request </span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Has the ability to confidently offer suggestions to clients for equipment if the initial needs of the client are not able to be met by Select</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-size:12pt\"><strong><u><span style=\"font-size:11pt\">Book of Business Ownership</span></u></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Actively manages existing book of business</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Shows YOY growth of existing client business</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Grows book of business by adding new clients through targeted outreach</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Tracks current accounts that are growing</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Reaches out to struggling accounts compared to previous year</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Reaches out to clients on a regular basis to investigate seasonal needs and activities. This does not include reacting to a request or reaching out about an issue or upcoming event </span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-size:11pt\">Utilizes CRM software to keep all client communication updated</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-size:12pt\"><strong><u><span style=\"font-size:11pt\">Collaboration and Teamwork</span></u></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Routinely contributes to the workload surrounding clients in order to alleviate stress of teammates </span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Works quickly and efficiently with Operations to ensure client contracts are closed within two business days of the pickup so final invoices can be sent and event can be finalized </span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Share responsibilities in the office with teammates this includes helping to field calls when necessary, answering the door and greeting clients, maintaining cleanliness of the studio and office, and other duties as needed </span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Reacts to onsite issues and coordinates with Operations to remedy situations this includes during office hours and after hours as the situation requires </span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Contributes to the team and companys ability to stay current with industry trends and products through social media and other research </span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Demonstrates an understanding of, or a willingness to learn, the relationship between sales process and operations working to produce the best end result for the company and our clients </span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Participates in venue visits and key deliveries to better understand the client needs and operational complexities of some sites</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:.5in; margin-right:0in\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><u>General</u></strong></span></span></p>\r\n\r\n<p style=\"margin-left:.5in; margin-right:0in\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">There are several traits and behaviors that are crucial to the Event Rental Consultants success. These are used in conjunction with the main responsibilities listed above to evaluate performance: </span></span></p>\r\n\r\n<p style=\"margin-left:.5in; margin-right:0in\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Teamwork Positive and encouraging attitude Forward thinking </span></span></p>\r\n\r\n<p style=\"margin-left:.5in; margin-right:0in\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Independent reasoning and solutions Ability to multi-task Detail-oriented</span></span></p>\r\n\r\n<p style=\"margin-left:.5in; margin-right:0in\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Ability to perform under pressure Maintaining composure with clients Time management </span></span></p>\r\n\r\n<p style=\"margin-left:.5in; margin-right:0in\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Willingness to work after hours Represent ownership of relationship Strong decision-making skills Creative problem solving Passion for design and collaboration Organizational skills </span></span></p>\r\n\r\n<p style=\"margin-left:.5in; margin-right:0in\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Ability to learn from mistakes Understanding of customer service</span></span></p>\r\n",
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