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Regional Service Manager

Billingsley Property Services II, Inc. · Plano, TX, United States · On Site · Active · Rippling ATS

Job facts

FieldValue
CompanyBillingsley Property Services II, Inc.
TitleRegional Service Manager
Normalized title-
Department / teamMaintenance Operations
LocationPlano, TX, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerRippling ATS
Posted / first seen2026-05-11 / 2026-05-29
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from Billingsley Property Services II, Inc..Open
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ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Plano.Open
Department jobsActive postings in Maintenance Operations.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyBillingsley Property Services II, Inc.
Sourced4bd0260-729f-4118-8754-d1b8f91930ff
ATS providerRippling ATS

Description

company Founded in 1978 by Lucy and Henry Billingsley, the organization expertly builds, owns, and manages its properties, ensuring long-term client, resident, and partner return. Specializing in master-planned developments and principles of new urbanism, each Billingsley property signifies technology, convenience, and a vast array of amenities aimed to attract and retain tenants, residents, visitors, and employees. These amenities include art, sculpture, parks, trails, and outdoor public spaces. With over 5,000 acres in DFW, Billingsley has built 5 million SF of Commercial space, 550,000 SF of Retail, 9 million SF of Industrial, and over 10,000 units of Multi-Family. role The Regional Service Manager provides leadership, technical expertise, and operational oversight to maintenance teams across a portfolio of multifamily communities. This role ensures properties are maintained to company standards of safety, quality, efficiency, and resident satisfaction while managing budgets, capital projects, and vendor relationships. The RSM partners closely with Regional Managers, Property Managers, and the VP of Maintenance to drive consistency in service delivery, compliance, and training across all sites. Key Responsibilities Leadership & Team Development Supervise and support the onsite maintenance team and Service Managers across assigned communities. Recruit, train, mentor, and evaluate team members, ensuring consistent skill development and retention. Promote a culture of accountability, safety, and exceptional resident service. Operations & Maintenance Oversee day-to-day maintenance operations, preventive maintenance schedules, and emergency response protocols. Conduct regular property visits and inspections to ensure quality standards and regulatory compliance. Ensure timely and high-quality completion of resident service requests, unit turns, and common area upkeep. Capital Projects & Budget Management Plan and oversee capital improvements (roofs, HVAC, plumbing repipes, structural projects, etc.). Manage vendor bidding, contract negotiations, scopes of work, and project execution. Monitor maintenance and CapEx budgets, ensuring accurate forecasting and cost control. Compliance & Safety Ensure compliance with federal, state, and local codes (EPA, OSHA, NFPA, fire marshal requirements, pool codes). Maintain documentation for inspections, incidents, and preventive maintenance logs. Enforce safety protocols and ensure teams are properly trained in OSHA and EPA standards. Technology & Reporting Use property management systems (e.g., RealPage, Yardi) to oversee work orders, inspections, and preventive maintenance. Develop and track KPIs (service request turnaround, unit turn readiness, preventive maintenance compliance, etc.). Identify opportunities for technology integration and predictive maintenance. Qualifications & Experience 7+ years of progressive multifamily maintenance experience, including 3+ years in a multi-site leadership role. Strong knowledge of HVAC, plumbing, electrical, carpentry, appliances, and building systems. Demonstrated success in capital project planning and execution. Proficiency with RealPage, Yardi, or similar platforms. Proven ability to build, develop, and lead teams in a fast-paced, high-volume environment. Knowledge of EPA Section 608, OSHA, NFPA, and mold remediation best practices. Education & Certifications High school diploma or equivalent required; technical training or degree in facilities management, construction, or related field preferred. Required: EPA 608 Universal Certification and CPO (Certified Pool Operator) – or ability to obtain within 90 days. Preferred: OSHA 10/30 and CAMT (Certificate for Apartment Maintenance Technicians). Skills & Competencies Strong leadership and communication skills with the ability to influence across diverse teams. Financial acumen and budget management expertise. Highly organized; able to balance multiple projects and priorities. Strong problem-solving skills with a resident-first mindset. Technology-savvy with comfort using reporting and mobile work order systems. Performance Metrics Resident satisfaction and service request turnaround times. Preventive maintenance compliance rates. Budget adherence and cost-savings achieved. Training completion rates across assigned teams. Timely and successful completion of capital projects.

Full job record

Job IDcb20ace51d71734952f82f1d7fc4174c1e279942
Org ID9dbb8e1b-14c6-4d31-8272-268a9b69eae1
Source IDd4bd0260-729f-4118-8754-d1b8f91930ff
Board IDd4bd0260-729f-4118-8754-d1b8f91930ff
Providerrippling
Provider Job Keyd99def4b-bd5b-4a99-8f60-721895a851e5
TitleRegional Service Manager
Normalized Title—
Statusactive
Activeyes
Location TextPlano, TX, United States
DepartmentMaintenance Operations
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionTX
CityPlano
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://ats.rippling.com/billingsleycareers/jobs/d99def4b-bd5b-4a99-8f60-721895a851e5
Apply URLhttps://ats.rippling.com/billingsleycareers/jobs/d99def4b-bd5b-4a99-8f60-721895a851e5
First Seen At2026-05-29 07:16:17Z
Last Seen At2026-06-06 08:46:41Z
Last Checked At2026-06-06 08:46:41Z
Last Changed At2026-06-06 08:46:41Z
Inactive At—
Source Posted At2026-05-11 21:42:32Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=billingsleycareers/date=2026-06-06/2026-06-06T08-46-39-618Z-aa979b63b46b24f52fb6044e139615615808167956d271fa855c750117e82613.json
Event Fields
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Extensions
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    "description": {
      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">The Regional Service Manager provides leadership, technical expertise, and operational oversight to maintenance teams across a portfolio of multifamily communities. This role ensures properties are maintained to company standards of safety, quality, efficiency, and resident satisfaction while managing budgets, capital projects, and vendor relationships. The RSM partners closely with Regional Managers, Property Managers, and the VP of Maintenance to drive consistency in service delivery, compliance, and training across all sites.</span></p><hr><h3 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:14pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><span style=\"white-space:pre-wrap;\">Key Responsibilities</span></h3><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Leadership &amp; Team Development</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Supervise and support the onsite maintenance team and Service Managers across assigned communities.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Recruit, train, mentor, and evaluate team members, ensuring consistent skill development and retention.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Promote a culture of accountability, safety, and exceptional resident service.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Operations &amp; Maintenance</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Oversee day-to-day maintenance operations, preventive maintenance schedules, and emergency response protocols.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Conduct regular property visits and inspections to ensure quality standards and regulatory compliance.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ensure timely and high-quality completion of resident service requests, unit turns, and common area upkeep.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Capital Projects &amp; Budget Management</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Plan and oversee capital improvements (roofs, HVAC, plumbing repipes, structural projects, etc.).</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Manage vendor bidding, contract negotiations, scopes of work, and project execution.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Monitor maintenance and CapEx budgets, ensuring accurate forecasting and cost control.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Compliance &amp; Safety</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ensure compliance with federal, state, and local codes (EPA, OSHA, NFPA, fire marshal requirements, pool codes).</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Maintain documentation for inspections, incidents, and preventive maintenance logs.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Enforce safety protocols and ensure teams are properly trained in OSHA and EPA standards.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Technology &amp; Reporting</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Use property management systems (e.g., RealPage, Yardi) to oversee work orders, inspections, and preventive maintenance.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Develop and track KPIs (service request turnaround, unit turn readiness, preventive maintenance compliance, etc.).</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Identify opportunities for technology integration and predictive maintenance.</span></li></ul><hr><h3 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:14pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><span style=\"white-space:pre-wrap;\">Qualifications &amp; Experience</span></h3><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">7+ years of progressive multifamily maintenance experience, including 3+ years in a multi-site leadership role.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Strong knowledge of HVAC, plumbing, electrical, carpentry, appliances, and building systems.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Demonstrated success in capital project planning and execution.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Proficiency with RealPage, Yardi, or similar platforms.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Proven ability to build, develop, and lead teams in a fast-paced, high-volume environment.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Knowledge of EPA Section 608, OSHA, NFPA, and mold remediation best practices.</span></li></ul><hr><h3 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:14pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><span style=\"white-space:pre-wrap;\">Education &amp; Certifications</span></h3><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">High school diploma or equivalent required; technical training or degree in facilities management, construction, or related field preferred.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Required: EPA 608 Universal Certification and CPO (Certified Pool Operator) – or ability to obtain within 90 days.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Preferred: OSHA 10/30 and CAMT (Certificate for Apartment Maintenance Technicians).</span></li></ul><hr><h3 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:14pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><span style=\"white-space:pre-wrap;\">Skills &amp; Competencies</span></h3><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Strong leadership and communication skills with the ability to influence across diverse teams.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Financial acumen and budget management expertise.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Highly organized; able to balance multiple projects and priorities.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Strong problem-solving skills with a resident-first mindset.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Technology-savvy with comfort using reporting and mobile work order systems.</span></li></ul><hr><h3 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:14pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><span style=\"white-space:pre-wrap;\">Performance Metrics</span></h3><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Resident satisfaction and service request turnaround times.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Preventive maintenance compliance rates.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Budget adherence and cost-savings achieved.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Training completion rates across assigned teams.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Timely and successful completion of capital projects.</span></li></ul>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Founded in 1978 by Lucy and Henry Billingsley, the organization expertly builds, owns, and manages its properties, ensuring long-term client, resident, and partner return. Specializing in master-planned developments and principles of new urbanism, each Billingsley property signifies technology, convenience, and a vast array of amenities aimed to attract and retain tenants, residents, visitors, and employees. These amenities include art, sculpture, parks, trails, and outdoor public spaces.</span><span style=\"color:black;background-color:white;white-space:pre-wrap;\">&nbsp;</span><span style=\"white-space:pre-wrap;\">With over 5,000 acres in DFW, Billingsley has built 5 million SF of Commercial space, 550,000 SF of Retail, 9 million SF of Industrial, and over 10,000 units of Multi-Family.</span><span style=\"color:black;background-color:white;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">&nbsp;</strong></b></p>"
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GET https://api.bluedoor.sh/job-postings/v1/jobs/cb20ace51d71734952f82f1d7fc4174c1e279942?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/9dbb8e1b-14c6-4d31-8272-268a9b69eae1JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/d4bd0260-729f-4118-8754-d1b8f91930ffJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/cb20ace51d71734952f82f1d7fc4174c1e279942/eventsJSON

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