AVP of Operations

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  "last_changed_at": "2026-05-31T19:07:54.693Z",
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    "jobShift": "Day",
    "jobTitle": "AVP of Operations ",
    "location": "First Light (Remote) - Dania, FL 33312",
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    "clientCode": "0U095",
    "remoteType": "Fully Remote",
    "description": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><u>Job Summary</u></b></span></span></span></p>\r\n\r\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:normal;\">The AVP of Operations is responsible for the overall management of operations that support underwriting, including, but not limited to, the development, management, and monitoring of submission clearance, file construction and retrieval, processing and invoicing bound new and renewal business, policy issuance, processing policy change requests or endorsements, and processing of all administrative work related to submissions and in-force policies. The AVP of Operations is responsible for the direct management of a team that supports the overall underwriting operations function, ensuring effective process metrics are met, or exceeded, as well as providing excellent customer service.</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><b><u>Job Functions&nbsp;</u></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Provide direct supervision to all assigned colleagues, including, but not limited to, hiring, training/cross-training, performance management, and disciplinary action</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist in the training and development of new staff members, including participation in training sessions</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Manage the overall direction of the Operations Department, including establishing and maintaining departmental goals and objectives</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Conduct weekly department meetings, addressing successes, as well as issues/concerns</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Maintain an active presence within the Operations team, resolving any issues and fostering an atmosphere of teamwork and productivity</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Develop and maintain detailed and effective standard operating procedures for all assigned staff positions</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist with annual budgeting, operational cost management, and evaluation of vendor and contract effectiveness to ensure operational efficiency and cost control</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Manage operational vendor relationships, assisting in evaluating vendor performance, reviewing service standards, and assessing operational effectiveness</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Oversee Vantage EOX addressing processing issues and reporting to Payal, ensuring their accountability; inspect service levels and communicate process changes</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Develop and monitor internal audit processes for both Programs and Brokerage</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Work closely and collaboratively with brokerage management, managers, and underwriting staff to identify operational gaps (documentation issues, compliance concerns, workflow inefficiencies, etc.) and develop standardized procedures and best practices to reduce potential Errors and Omissions exposure</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Provide effective oversight and support of the submissions process, including workflow management, turnaround expectations, submission quality control, coordination with underwriting/brokers, and assisting with improving efficiencies and procedures within the submissions department</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Responsible for the implementation of new products, ensuring terms and commissions are programmed correctly</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Effectively administer the MGA Systems program (agency management system) to troubleshoot operational issues, coordinate system access/setup, assist with implementation of new products/programs, communicate workflow changes to staff, and act as a liaison for First Light regarding operational concerns or new projects</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Responsible for the effective execution of CV Alir processes, providing continued oversight, implementation support, workflow coordination, and communication between departments to ensure the project stays on track operationally, as well as identifying process improvements, training needs, and related efficiencies</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Manage the Department of Insurance complaints process; assist with operational oversight by helping gather documentation, coordinating responses between departments, tracking timelines/deadlines, maintaining complaint records, and helping ensure processes are followed correctly to minimize future complaints</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Serve as Errors and Omissions Liaison, managing the internal process and reporting</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Serve as the Wheelhouse/IT Liaison, steering weekly calls/meetings to ensure effective service</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Manage the compliance process, ensuring compliance with DNOC days, etc. as well as policy issuance and endorsements within 30 days</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Manage the carrier and state audit processes (BIC, Canal, Canopius, London/surplus lines) including, but not limited to, coordinating audit requests, gathering required documentation, providing remote system access to auditors, working with accounting and underwriting teams to ensure accurate reporting, monitoring deadlines, assisting with compliance requirements, responding to audit questions and assisting with implementation of any operational changes needed following audit findings; review and identify operational training and development needs discovered through audits, reviews, and process evaluations and coordinate corrective training initiatives</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Proactively review, evaluate, and identify potential automation opportunities and scalable operational solutions to improve submission processing efficiency, reduce manual workflows, and support revenue-producing activities</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Responsible for negotiating underwriting-related contracts, ensuring good terms/pricing, and collaborating with Legal to review all contracts</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Develop and generate production reports as needed</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Expectation for the use of AI/Technology as an ongoing resource in the performance of essential job functions, ensuring overall efficiency&nbsp;</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Perform all actions relating to customers and companies in a manner that will avoid issues involving potential errors and omissions</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Participate in seminars and other training to maintain required licenses and for knowledge and skill development</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:7px;margin-left:8px;font-size:16px;\">\r\n\t<p style=\"margin-left:72px;margin-bottom:11px;\">&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u>Additional Responsibilities&nbsp;</u></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">This job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the&nbsp;performance of the tasks and functions listed in this job description.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Remote work opportunities vary by location, department, and business need and are subject to change, as needed. Each manager will provide details on any telecommuting opportunities, as well as scheduling, within their department</span></span></span></p>\r\n",
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The AVP of Operations is responsible for the direct management of a team that supports the overall underwriting operations function, ensuring effective process metrics are met, or exceeded, as well as providing excellent customer service.\\r\\n\\r\\nJob Functions&nbsp;\\r\\n\\r\\n\\r\\n\\tProvide direct supervision to all assigned colleagues, including, but not limited to, hiring, training/cross-training, performance management, and disciplinary action\\r\\n\\tAssist in the training and development of new staff members, including participation in training sessions\\r\\n\\tManage the overall direction of the Operations Department, including establishing and maintaining departmental goals and objectives\\r\\n\\tConduct weekly department meetings, addressing successes, as well as issues/concerns\\r\\n\\tMaintain an active presence within the Operations team, resolving any issues and fostering an atmosphere of teamwork and productivity\\r\\n\\tDevelop and maintain detailed and effective standard operating procedures for all assigned staff positions\\r\\n\\tAssist with annual budgeting, operational cost management, and evaluation of vendor and contract effectiveness to ensure operational efficiency and cost control\\r\\n\\tManage operational vendor relationships, assisting in evaluating vendor performance, reviewing service standards, and assessing operational effectiveness\\r\\n\\tOversee Vantage EOX addressing processing issues and reporting to Payal, ensuring their accountability; 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assist with operational oversight by helping gather documentation, coordinating responses between departments, tracking timelines/deadlines, maintaining complaint records, and helping ensure processes are followed correctly to minimize future complaints\\r\\n\\tServe as Errors and Omissions Liaison, managing the internal process and reporting\\r\\n\\tServe as the Wheelhouse/IT Liaison, steering weekly calls/meetings to ensure effective service\\r\\n\\tManage the compliance process, ensuring compliance with DNOC days, etc. as well as policy issuance and endorsements within 30 days\\r\\n\\tManage the carrier and state audit processes (BIC, Canal, Canopius, London/surplus lines) including, but not limited to, coordinating audit requests, gathering required documentation, providing remote system access to auditors, working with accounting and underwriting teams to ensure accurate reporting, monitoring deadlines, assisting with compliance requirements, responding to audit questions and assisting with implementation of any operational changes needed following audit findings; review and identify operational training and development needs discovered through audits, reviews, and process evaluations and coordinate corrective training initiatives\\r\\n\\tProactively review, evaluate, and identify potential automation opportunities and scalable operational solutions to improve submission processing efficiency, reduce manual workflows, and support revenue-producing activities\\r\\n\\tResponsible for negotiating underwriting-related contracts, ensuring good terms/pricing, and collaborating with Legal to review all contracts\\r\\n\\tDevelop and generate production reports as needed\\r\\n\\tExpectation for the use of AI/Technology as an ongoing resource in the performance of essential job functions, ensuring overall efficiency&nbsp;\\r\\n\\tPerform all actions relating to customers and companies in a manner that will avoid issues involving potential errors and omissions\\r\\n\\tParticipate in seminars and other training to maintain required licenses and for knowledge and skill development\\r\\n\\t\\r\\n\\t&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\nAdditional Responsibilities&nbsp;\\r\\n\\r\\nThis job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the&nbsp;performance of the tasks and functions listed in this job description.\\r\\n\\r\\nRemote work opportunities vary by location, department, and business need and are subject to change, as needed. Each manager will provide details on any telecommuting opportunities, as well as scheduling, within their department\\r\\nQualificationsJob Requirements&nbsp;\\r\\n\\r\\n\\r\\n\\t7 &ndash; 9 years of previous underwriting operations or general underwriter/agent experience in a commercial insurance setting preferred\\r\\n\\t2 &ndash; 4 years of previous supervisory experience preferred\\r\\n\\tBachelor&rsquo;s degree in business, finance, or other related discipline preferred\\r\\n\\r\\n\\r\\nKnowledge, Skills, and Abilities&nbsp;\\r\\n\\r\\n\\r\\n\\tStrong working knowledge of insurance underwriting\\r\\n\\tStrong PC skills, with a focus on the Microsoft Office suite of products (Word, Excel, Outlook, Teams, etc.) and the ability to work within agency management systems\\r\\n\\tOrganized and analytical, with a strong attention to detail\\r\\n\\tAbility to work within a fast-paced, changing priority environment\\r\\n\\tAbility to maximize staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining staff; encouraging and supporting professional development; coordinating and ensuring effective utilization of systems; ensuring adherence to policies, procedures, and productivity standards\\r\\n\\tSelf-motivated, with the initiative to prioritize and be self-directed \\r\\n\\tRegular and punctual attendance is required\\r\\n\\tAbility to communicate effectively, both verbally and in writing\\r\\n\\tExcellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels\\r\\n\\tAbility to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies and the Agency\\r\\n\\tAbility to successfully adhere to company policies and procedures, as well as maintain strict confidentiality\\r\\n\\r\\n\\r\\nWork Conditions&nbsp;\\r\\n\\r\\n\\r\\n\\tAbility to perform approximately 90% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently\\r\\n\\tAbility to lift up to 20 pounds, occasionally\\r\\n\\tRequires operation of a computer workstation, including keyboard and video display&nbsp;\\r\\n\\tAll requirements may be modified to reasonably accommodate physical or mental impairment\\r\\n\\r\\n\",\"responsibilities\":\"Job Summary\\r\\n\\r\\nThe AVP of Operations is responsible for the overall management of operations that support underwriting, including, but not limited to, the development, management, and monitoring of submission clearance, file construction and retrieval, processing and invoicing bound new and renewal business, policy issuance, processing policy change requests or endorsements, and processing of all administrative work related to submissions and in-force policies. The AVP of Operations is responsible for the direct management of a team that supports the overall underwriting operations function, ensuring effective process metrics are met, or exceeded, as well as providing excellent customer service.\\r\\n\\r\\nJob Functions&nbsp;\\r\\n\\r\\n\\r\\n\\tProvide direct supervision to all assigned colleagues, including, but not limited to, hiring, training/cross-training, performance management, and disciplinary action\\r\\n\\tAssist in the training and development of new staff members, including participation in training sessions\\r\\n\\tManage the overall direction of the Operations Department, including establishing and maintaining departmental goals and objectives\\r\\n\\tConduct weekly department meetings, addressing successes, as well as issues/concerns\\r\\n\\tMaintain an active presence within the Operations team, resolving any issues and fostering an atmosphere of teamwork and productivity\\r\\n\\tDevelop and maintain detailed and effective standard operating procedures for all assigned staff positions\\r\\n\\tAssist with annual budgeting, operational cost management, and evaluation of vendor and contract effectiveness to ensure operational efficiency and cost control\\r\\n\\tManage operational vendor relationships, assisting in evaluating vendor performance, reviewing service standards, and assessing operational effectiveness\\r\\n\\tOversee Vantage EOX addressing processing issues and reporting to Payal, ensuring their accountability; inspect service levels and communicate process changes\\r\\n\\tDevelop and monitor internal audit processes for both Programs and Brokerage\\r\\n\\tWork closely and collaboratively with brokerage management, managers, and underwriting staff to identify operational gaps (documentation issues, compliance concerns, workflow inefficiencies, etc.) and develop standardized procedures and best practices to reduce potential Errors and Omissions exposure\\r\\n\\tProvide effective oversight and support of the submissions process, including workflow management, turnaround expectations, submission quality control, coordination with underwriting/brokers, and assisting with improving efficiencies and procedures within the submissions department\\r\\n\\tResponsible for the implementation of new products, ensuring terms and commissions are programmed correctly\\r\\n\\tEffectively administer the MGA Systems program (agency management system) to troubleshoot operational issues, coordinate system access/setup, assist with implementation of new products/programs, communicate workflow changes to staff, and act as a liaison for First Light regarding operational concerns or new projects\\r\\n\\tResponsible for the effective execution of CV Alir processes, providing continued oversight, implementation support, workflow coordination, and communication between departments to ensure the project stays on track operationally, as well as identifying process improvements, training needs, and related efficiencies\\r\\n\\tManage the Department of Insurance complaints process; assist with operational oversight by helping gather documentation, coordinating responses between departments, tracking timelines/deadlines, maintaining complaint records, and helping ensure processes are followed correctly to minimize future complaints\\r\\n\\tServe as Errors and Omissions Liaison, managing the internal process and reporting\\r\\n\\tServe as the Wheelhouse/IT Liaison, steering weekly calls/meetings to ensure effective service\\r\\n\\tManage the compliance process, ensuring compliance with DNOC days, etc. as well as policy issuance and endorsements within 30 days\\r\\n\\tManage the carrier and state audit processes (BIC, Canal, Canopius, London/surplus lines) including, but not limited to, coordinating audit requests, gathering required documentation, providing remote system access to auditors, working with accounting and underwriting teams to ensure accurate reporting, monitoring deadlines, assisting with compliance requirements, responding to audit questions and assisting with implementation of any operational changes needed following audit findings; review and identify operational training and development needs discovered through audits, reviews, and process evaluations and coordinate corrective training initiatives\\r\\n\\tProactively review, evaluate, and identify potential automation opportunities and scalable operational solutions to improve submission processing efficiency, reduce manual workflows, and support revenue-producing activities\\r\\n\\tResponsible for negotiating underwriting-related contracts, ensuring good terms/pricing, and collaborating with Legal to review all contracts\\r\\n\\tDevelop and generate production reports as needed\\r\\n\\tExpectation for the use of AI/Technology as an ongoing resource in the performance of essential job functions, ensuring overall efficiency&nbsp;\\r\\n\\tPerform all actions relating to customers and companies in a manner that will avoid issues involving potential errors and omissions\\r\\n\\tParticipate in seminars and other training to maintain required licenses and for knowledge and skill development\\r\\n\\t\\r\\n\\t&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\nAdditional Responsibilities&nbsp;\\r\\n\\r\\nThis job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the&nbsp;performance of the tasks and functions listed in this job description.\\r\\n\\r\\nRemote work opportunities vary by location, department, and business need and are subject to change, as needed. Each manager will provide details on any telecommuting opportunities, as well as scheduling, within their department\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"INSURICA, Inc\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=063DB4FBD8C40892E6B2141B93C50070\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"2800 West State Road 84\",\"addressLocality\":\"Dania\",\"addressRegion\":\"FL\",\"postalCode\":33312,\"addressCountry\":\"USA\"}},\"qualifications\":\"Job Requirements&nbsp;\\r\\n\\r\\n\\r\\n\\t7 &ndash; 9 years of previous underwriting operations or general underwriter/agent experience in a commercial insurance setting preferred\\r\\n\\t2 &ndash; 4 years of previous supervisory experience preferred\\r\\n\\tBachelor&rsquo;s degree in business, finance, or other related discipline preferred\\r\\n\\r\\n\\r\\nKnowledge, Skills, and Abilities&nbsp;\\r\\n\\r\\n\\r\\n\\tStrong working knowledge of insurance underwriting\\r\\n\\tStrong PC skills, with a focus on the Microsoft Office suite of products (Word, Excel, Outlook, Teams, etc.) and the ability to work within agency management systems\\r\\n\\tOrganized and analytical, with a strong attention to detail\\r\\n\\tAbility to work within a fast-paced, changing priority environment\\r\\n\\tAbility to maximize staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining staff; encouraging and supporting professional development; coordinating and ensuring effective utilization of systems; ensuring adherence to policies, procedures, and productivity standards\\r\\n\\tSelf-motivated, with the initiative to prioritize and be self-directed \\r\\n\\tRegular and punctual attendance is required\\r\\n\\tAbility to communicate effectively, both verbally and in writing\\r\\n\\tExcellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels\\r\\n\\tAbility to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies and the Agency\\r\\n\\tAbility to successfully adhere to company policies and procedures, as well as maintain strict confidentiality\\r\\n\\r\\n\\r\\nWork Conditions&nbsp;\\r\\n\\r\\n\\r\\n\\tAbility to perform approximately 90% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently\\r\\n\\tAbility to lift up to 20 pounds, occasionally\\r\\n\\tRequires operation of a computer workstation, including keyboard and video display&nbsp;\\r\\n\\tAll requirements may be modified to reasonably accommodate physical or mental impairment\\r\\n\\r\\n\",\"experienceRequirements\":\"Job Requirements&nbsp;\\r\\n\\r\\n\\r\\n\\t7 &ndash; 9 years of previous underwriting operations or general underwriter/agent experience in a commercial insurance setting preferred\\r\\n\\t2 &ndash; 4 years of previous supervisory experience preferred\\r\\n\\tBachelor&rsquo;s degree in business, finance, or other related discipline preferred\\r\\n\\r\\n\\r\\nKnowledge, Skills, and Abilities&nbsp;\\r\\n\\r\\n\\r\\n\\tStrong working knowledge of insurance underwriting\\r\\n\\tStrong PC skills, with a focus on the Microsoft Office suite of products (Word, Excel, Outlook, Teams, etc.) and the ability to work within agency management systems\\r\\n\\tOrganized and analytical, with a strong attention to detail\\r\\n\\tAbility to work within a fast-paced, changing priority environment\\r\\n\\tAbility to maximize staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining staff; encouraging and supporting professional development; coordinating and ensuring effective utilization of systems; ensuring adherence to policies, procedures, and productivity standards\\r\\n\\tSelf-motivated, with the initiative to prioritize and be self-directed \\r\\n\\tRegular and punctual attendance is required\\r\\n\\tAbility to communicate effectively, both verbally and in writing\\r\\n\\tExcellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels\\r\\n\\tAbility to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies and the Agency\\r\\n\\tAbility to successfully adhere to company policies and procedures, as well as maintain strict confidentiality\\r\\n\\r\\n\\r\\nWork Conditions&nbsp;\\r\\n\\r\\n\\r\\n\\tAbility to perform approximately 90% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently\\r\\n\\tAbility to lift up to 20 pounds, occasionally\\r\\n\\tRequires operation of a computer workstation, including keyboard and video display&nbsp;\\r\\n\\tAll requirements may be modified to reasonably accommodate physical or mental impairment\\r\\n\\r\\n\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"4 Year Degree\"}",
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    "qualifications": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><u>Job Requirements&nbsp;</u></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">7 &ndash; 9 years of previous underwriting operations or general underwriter/agent experience in a commercial insurance setting preferred</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">2 &ndash; 4 years of previous supervisory experience preferred</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Bachelor&rsquo;s degree in business, finance, or other related discipline preferred</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><b><u>Knowledge, Skills, and Abilities&nbsp;</u></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Strong working knowledge of insurance underwriting</span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Strong PC skills, with a focus on the Microsoft Office suite of products (Word, Excel, Outlook, Teams, etc.) and the ability to work within agency management systems</span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Organized and analytical, with a strong attention to detail</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"vertical-align:baseline;\">Ability to work within a fast-paced, changing priority environment</span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Ability to maximize staff <span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\">results by com</span><span style=\"color:#222222;\">municating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining staff; encouraging and supporting professional development; coordinating and ensuring effective utilization of systems; ensuring adherence to policies, procedures, and productivity standards</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"vertical-align:baseline;\">Self-motivated, with the initiative to prioritize and be self-directed </span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"vertical-align:baseline;\">Regular and punctual attendance is required</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Ability to communicate effectively, both verbally and in writing</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Ability to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies and the Agency</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u>Work Conditions&nbsp;</u></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:32px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to perform approximately 90% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently</span></span></span></li>\r\n\t<li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to lift up to 20 pounds, occasionally</span></span></span></li>\r\n\t<li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Requires operation of a computer workstation, including keyboard and video display&nbsp;</span></span></span></li>\r\n\t<li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><i>All requirements may be modified to reasonably accommodate physical or mental impairment</i></span></span></span></li>\r\n</ul>\r\n",
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