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Front Desk Supervisor (2nd Shift)

Mtolympus · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyMtolympus
TitleFront Desk Supervisor (2nd Shift)
Normalized title-
Department / team-
Location-
Work model-
Employment type-
Salary-
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen— / 2026-05-30
Changed / last seen2026-05-30 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Mtolympus.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
Provider filtered searchThe same provider as a filtered job collection.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyMtolympus
Sourcefc858897-b30a-40a0-aca7-18ddd1d47d4a
ATS providerJazzHR / ApplyToJob

Description

Mt. Olympus Resort in Wisconsin Dells is hiring a Front Desk Supervisor! Join our team today. Previous experience in Front Desk and Reservations, 1-2 years of experience in Front Desk/Reservation Management preferred. The successful candidate is likely to have a passion for customer service and leadership. Job type: Full-time, non-exempt Schedule:  3:00 p.m. – 11:00 p.m.*, including weekends and holidays. *These hours may vary slightly based on hotel occupancy and department need. Duties and Responsibilities: Act as a main resource for Front Desk and/or Reservation agents needing assistance technically or about achieving customer satisfaction. Ensure reservation department and Front Desk and/or Reservation agent staff are constantly aware of availability and occupancy Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times. Manage systems that are set up within the reservations department to ensure accurate handling and monitoring of phone calls. Maintain department approved quality assurance program to include, but not limited to, rates, deposits property descriptions, activity tables and reservations letter Front Desk Supervisor Qualifications: Must have supervisory/management experience Set reasonable customer satisfaction goals Open to work in a high paced environment Exceptional oral and written communication Must be able to handle customer complaints and concerns Must be familiar with Microsoft Office and Google Docs Able to multitask Must always bring a smile to work. Must be able to maintain and present a professional appearance at all times. A professional attitude is required at all times, handle pressure with poise and finesse. Must possess excellent time management skills and be on time for work. Must be a team player and able to provide superior customer service. Must be able to work weekends and Holidays What We Offer: On Demand Pay- Get Paid the Same Day you Work! Fun and Exciting Work Environment! FREE Waterpark Park & Theme Park Passes (based on resort occupancy) Full Time, Part Time and Seasonal Positions Employee discounts on hotel rooms, retail and food Company-wide outings Full Time Employees are Eligible for Benefits: Health Insurance, Dental Insurance, Vision Insurance,  FSA Health & FSA Dependent Care after 60 Days of Employment 401K and Paid Time Off after 1 Year of Employment For more information about our property, visit our website: https://www.mtolympuspark.com/

Full job record

Job IDcafab1d7f41aff23c722c8eaf465e418b2b48fbd
Org IDd90181e4-26f5-4685-bde1-13e56df93342
Source IDfc858897-b30a-40a0-aca7-18ddd1d47d4a
Board IDfc858897-b30a-40a0-aca7-18ddd1d47d4a
Providerjazzhr
Provider Job Keyiy5SeSaVg0
TitleFront Desk Supervisor (2nd Shift)
Normalized Title—
Statusactive
Activeyes
Location Text—
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
Country—
Region—
City—
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://mtolympus.applytojob.com/apply/iy5SeSaVg0/Front-Desk-Supervisor-2nd-Shift
Apply URLhttps://mtolympus.applytojob.com/apply/iy5SeSaVg0/Front-Desk-Supervisor-2nd-Shift
First Seen At2026-05-30 06:11:02Z
Last Seen At2026-06-06 10:53:05Z
Last Checked At2026-06-06 10:53:05Z
Last Changed At2026-05-30 06:11:02Z
Inactive At—
Source Posted At—
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=mtolympus/date=2026-06-06/2026-06-06T10-53-04-697Z-b14229f4ca3e2ea2a5de376477fad22dd8e24b1a6e22b2baf5f10b2d10a0e0b1.json
Event Fields
{
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  "source_hash": "b15ca66e8ccac46c70f900632e842346de0ff9b29f0a6c943de3df83b43157eb",
  "last_changed_at": "2026-05-30T06:11:02.138Z",
  "active_status": "active"
}
Parsed Structured
{
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  "location": {
    "raw": null,
    "city": null,
    "region": null,
    "country": null,
    "is_remote": false,
    "confidence": null
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:53:05.117Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
    "location": {
      "raw": null,
      "city": null,
      "region": null,
      "country": null,
      "is_remote": false,
      "confidence": null
    },
    "countries": []
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "detail": {
    "url": "https://mtolympus.applytojob.com/apply/jobs/details/iy5SeSaVg0?&",
    "heading": "Front Desk Supervisor (2nd Shift)",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://mtolympus.applytojob.com/apply/iy5SeSaVg0/Front-Desk-Supervisor-2nd-Shift",
    "description_html": "<div class=\"job_description\">\n\t\t\t\t\t<span style=\"font-size:13pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2e74b5;\"><span style=\"font-weight:normal;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Mt. Olympus Resort in Wisconsin Dells is hiring a Front Desk Supervisor! Join our team today. Previous experience in Front Desk and Reservations, 1-2 years of experience in Front Desk/Reservation Management preferred. The successful candidate is likely to have a passion for customer service and leadership.&#160;</span></span></span></span></span></span></span></span></span><br><br><strong><span style=\"font-size:14px;\">Job type: Full-time, non-exempt<br>Schedule:&#160;<span style=\"color:rgb(64,64,64);font-family:Arial, sans-serif;\">3:00 p.m. &#8211; 11:00 p.m.*, including weekends and holidays.</span></span></strong><br><span style=\"color:rgb(64,64,64);font-family:Arial, sans-serif;font-size:14px;\">*These hours may vary slightly based on hotel occupancy and department need.</span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Duties and Responsibilities:</span></span></span></b></span></span><ul><li style=\"margin-top:16px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Act as a main resource for Front Desk and/or Reservation agents needing assistance technically or about achieving customer satisfaction.</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Ensure reservation department and Front Desk and/or Reservation agent staff are constantly aware of availability and occupancy</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times.</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Manage systems that are set up within the reservations department to ensure accurate handling and monitoring of phone calls.</span></span></span></span></span></span></span></li><li style=\"margin-bottom:16px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Maintain department approved quality assurance program to include, but not limited to, rates, deposits property descriptions, activity tables and reservations letter</span></span></span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Front Desk Supervisor Qualifications:</span></span></span></b></span></span><ul><li style=\"margin-top:16px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Must have supervisory/management experience</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Set reasonable customer satisfaction goals</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Open to work in a high paced environment</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Exceptional oral and written communication</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Must be able to handle customer complaints and concerns</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Must be familiar with Microsoft Office and Google Docs</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Able to multitask</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Must always bring a smile to work.</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Must be able to maintain and present a professional appearance at all times.</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">A professional attitude is required at all times, handle pressure with poise and finesse.</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Must possess excellent time management skills and be on time for work.</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Must be a team player and able to provide superior customer service.</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Must be able to work weekends and Holidays</span></span></span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">&#160;</span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">What We Offer:</span></span></span></b></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">On Demand Pay- Get Paid the Same Day you Work!</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Fun and Exciting Work Environment!</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">FREE Waterpark Park &amp; Theme Park Passes (based on resort occupancy)</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Full Time, Part Time and Seasonal Positions</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Employee discounts on hotel rooms, retail and food</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Company-wide outings</span></span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Full Time Employees are Eligible for Benefits:</span></span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">Health Insurance, Dental Insurance, Vision Insurance, &#160;FSA Health &amp; FSA Dependent Care after 60 Days of Employment</span></span></span></span></span></span></span></li><li style=\"margin-bottom:16px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">401K and Paid Time Off after 1 Year of Employment</span></span></span></span></span></span></span></li></ul></li></ul><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#404040;\">For more information about our property, visit our website: <a href=\"https://www.mtolympuspark.com/\">https://www.mtolympuspark.com/</a></span></span></span></b></span></span><br>&#160;",
    "description_text": "Mt. Olympus Resort in Wisconsin Dells is hiring a Front Desk Supervisor! Join our team today. Previous experience in Front Desk and Reservations, 1-2 years of experience in Front Desk/Reservation Management preferred. The successful candidate is likely to have a passion for customer service and leadership.\n Job type: Full-time, non-exempt\nSchedule:  3:00 p.m. – 11:00 p.m.*, including weekends and holidays.\n *These hours may vary slightly based on hotel occupancy and department need.\n Duties and Responsibilities: Act as a main resource for Front Desk and/or Reservation agents needing assistance technically or about achieving customer satisfaction.\n Ensure reservation department and Front Desk and/or Reservation agent staff are constantly aware of availability and occupancy\n Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times.\n Manage systems that are set up within the reservations department to ensure accurate handling and monitoring of phone calls.\n Maintain department approved quality assurance program to include, but not limited to, rates, deposits property descriptions, activity tables and reservations letter\n Front Desk Supervisor Qualifications: Must have supervisory/management experience\n Set reasonable customer satisfaction goals\n Open to work in a high paced environment\n Exceptional oral and written communication\n Must be able to handle customer complaints and concerns\n Must be familiar with Microsoft Office and Google Docs\n Able to multitask\n Must always bring a smile to work.\n Must be able to maintain and present a professional appearance at all times.\n A professional attitude is required at all times, handle pressure with poise and finesse.\n Must possess excellent time management skills and be on time for work.\n Must be a team player and able to provide superior customer service.\n Must be able to work weekends and Holidays\n What We Offer: On Demand Pay- Get Paid the Same Day you Work!\n Fun and Exciting Work Environment!\n FREE Waterpark Park & Theme Park Passes (based on resort occupancy)\n Full Time, Part Time and Seasonal Positions\n Employee discounts on hotel rooms, retail and food\n Company-wide outings\n Full Time Employees are Eligible for Benefits: Health Insurance, Dental Insurance, Vision Insurance,  FSA Health & FSA Dependent Care after 60 Days of Employment\n 401K and Paid Time Off after 1 Year of Employment\n For more information about our property, visit our website: https://www.mtolympuspark.com/",
    "jsonld_jobposting": null
  },
  "list_job": {
    "id": "iy5SeSaVg0",
    "title": "Front Desk Supervisor (2nd Shift)",
    "detailUrl": "https://mtolympus.applytojob.com/apply/jobs/details/iy5SeSaVg0?&"
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