Home › Companies › 0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001 › Child Support Specialist - Customer Service Call Center
Child Support Specialist - Customer Service Call Center
0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001 · KS - Topeka Operations Center, Topeka, KS, US, Topeka, KS · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001 |
| Title | Child Support Specialist - Customer Service Call Center |
| Normalized title | - |
| Department / team | - |
| Location | KS - Topeka Operations Center, KS, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-26 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in KS - Topeka Operations Center. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001 |
| Source | a3c6af95-5b98-4438-9e52-0febd576d5a5 |
| ATS provider | ADP Workforce Now Recruiting |
Description
SUMMARY OF POSITION
The Child Support Specialist position includes providing excellent customer service in all stages of the child support process. The specialist interviews customers by telephone and in person to determine service needs and to identify the next step needed in the case management process. The individual works to ensure all State, Federal, and contractual time frames are met concerning establishing and/or enforcing child support orders.
ESSENTIAL JOB REQUIREMENTS
• Initiates locate procedures to determine the customers’ address, employment, and assets.
• Obtains and processes information necessary for establishing the order.
• Conducts interviews with customers receiving and paying the support.
• Responds to incoming calls from employers, customers, and child support staff from other states regarding child support cases.
• Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information.
• Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor.
• Identifies administrative and legal remedies needed for enforcement of support orders.
• Maintains confidentiality and security of case information.
Provides excellent customer service to internal and external customers • Regular and timely attendance
• Other duties as assigned
REQUIRED EDUCATION
High school Diploma or GED
REQUIRED EXPERIENCE
• Minimum of 1 year of Customer Service experience is preferred.
• Experience in human services as a case manager or child support is preferred.
• Familiarity with an office environment including the use of automated systems is desired.
Full job record
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| Org ID | 5d8f707e-1138-4319-9b55-b4fba650b6cd |
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| Board ID | a3c6af95-5b98-4438-9e52-0febd576d5a5 |
| Provider | adp_workforcenow |
| Provider Job Key | 590924 |
| Title | Child Support Specialist - Customer Service Call Center |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | KS - Topeka Operations Center, Topeka, KS, US, Topeka, KS |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | KS |
| City | KS - Topeka Operations Center |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0cf0c17f-7f87-4685-a684-536f9fc2b5b2&ccId=19000101_000001&lang=en_US&type=JS&jobId=590924&jwId=9203131472811_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0cf0c17f-7f87-4685-a684-536f9fc2b5b2&ccId=19000101_000001&lang=en_US&type=JS&jobId=590924&jwId=9203131472811_1 |
| First Seen At | 2026-05-31 18:46:29Z |
| Last Seen At | 2026-06-06 12:27:43Z |
| Last Checked At | 2026-06-06 12:27:43Z |
| Last Changed At | 2026-06-06 12:27:43Z |
| Inactive At | — |
| Source Posted At | 2026-05-26 18:54:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=0cf0c17f-7f87-4685-a684-536f9fc2b5b2|19000101_000001/date=2026-06-06/2026-06-06T12-27-43-117Z-fbe638e4b899491dfb4d12174464223aa08f4d92038761ae23bea79661e5721a.json |
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