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HomeCompanies0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001Child Support Specialist - Customer Service Call Center

Child Support Specialist - Customer Service Call Center

0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001 · KS - Topeka Operations Center, Topeka, KS, US, Topeka, KS · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001
TitleChild Support Specialist - Customer Service Call Center
Normalized title-
Department / team-
LocationKS - Topeka Operations Center, KS, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-26 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in KS - Topeka Operations Center.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001
Sourcea3c6af95-5b98-4438-9e52-0febd576d5a5
ATS providerADP Workforce Now Recruiting

Description

SUMMARY OF POSITION The Child Support Specialist position includes providing excellent customer service in all stages of the child support process. The specialist interviews customers by telephone and in person to determine service needs and to identify the next step needed in the case management process. The individual works to ensure all State, Federal, and contractual time frames are met concerning establishing and/or enforcing child support orders. ESSENTIAL JOB REQUIREMENTS • Initiates locate procedures to determine the customers’ address, employment, and assets. • Obtains and processes information necessary for establishing the order. • Conducts interviews with customers receiving and paying the support. • Responds to incoming calls from employers, customers, and child support staff from other states regarding child support cases. • Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information. • Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor. • Identifies administrative and legal remedies needed for enforcement of support orders. • Maintains confidentiality and security of case information. Provides excellent customer service to internal and external customers • Regular and timely attendance • Other duties as assigned REQUIRED EDUCATION High school Diploma or GED REQUIRED EXPERIENCE • Minimum of 1 year of Customer Service experience is preferred. • Experience in human services as a case manager or child support is preferred. • Familiarity with an office environment including the use of automated systems is desired.

Full job record

Job IDcad2ddb9cbdde7edb52b493dd5a1149ca9c35510
Org ID5d8f707e-1138-4319-9b55-b4fba650b6cd
Source IDa3c6af95-5b98-4438-9e52-0febd576d5a5
Board IDa3c6af95-5b98-4438-9e52-0febd576d5a5
Provideradp_workforcenow
Provider Job Key590924
TitleChild Support Specialist - Customer Service Call Center
Normalized Title
Statusactive
Activeyes
Location TextKS - Topeka Operations Center, Topeka, KS, US, Topeka, KS
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionKS
CityKS - Topeka Operations Center
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0cf0c17f-7f87-4685-a684-536f9fc2b5b2&ccId=19000101_000001&lang=en_US&type=JS&jobId=590924&jwId=9203131472811_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0cf0c17f-7f87-4685-a684-536f9fc2b5b2&ccId=19000101_000001&lang=en_US&type=JS&jobId=590924&jwId=9203131472811_1
First Seen At2026-05-31 18:46:29Z
Last Seen At2026-06-06 12:27:43Z
Last Checked At2026-06-06 12:27:43Z
Last Changed At2026-06-06 12:27:43Z
Inactive At
Source Posted At2026-05-26 18:54:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=0cf0c17f-7f87-4685-a684-536f9fc2b5b2|19000101_000001/date=2026-06-06/2026-06-06T12-27-43-117Z-fbe638e4b899491dfb4d12174464223aa08f4d92038761ae23bea79661e5721a.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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