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HomeCompanies3e398450 3676 4a37 845b 36a16ba5d763 19000101 000001IT TECHNICAL SPECIALIST

IT TECHNICAL SPECIALIST

3e398450 3676 4a37 845b 36a16ba5d763 19000101 000001 · Fort Wayne, IN, US, Fort Wayne, IN · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company3e398450 3676 4a37 845b 36a16ba5d763 19000101 000001
TitleIT TECHNICAL SPECIALIST
Normalized title-
Department / team-
LocationFort Wayne, IN, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-12 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 3e398450 3676 4a37 845b 36a16ba5d763 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Fort Wayne.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company3e398450 3676 4a37 845b 36a16ba5d763 19000101 000001
Sourceef4641a0-396f-403a-bb1a-158c19172862
ATS providerADP Workforce Now Recruiting

Description

Position Summary: The Help Desk Technician supports the reliable operation of end ‑ user devices and core systems across the organization. This role is responsible for installing, configuring, maintaining, and supporting hardware, software, and communication tools. The technician will diagnose and resolve end ‑ user hardware and software issues in a timely and accurate manner, while providing clear guidance and training to users as needed. Primary Responsibilities Configure, deploy, and support new or replacement computers, mobile devices, and related endpoint equipment Maintain and support existing computer and network endpoints to ensure reliability and performance Troubleshoot and resolve hardware, software, and configuration issues for end users through tickets or proactive system checks Assist with user account management, permissions, and access controls Monitor system and network performance, identify issues, and escalate or resolve as appropriate Assist with software updates, patching, and system upgrades across desktops, laptops, and mobile devices Help ensure compliance with corporate IT policies through documentation and periodic reporting Maintain accurate hardware and software inventory records Provide after‑hours or on call‑ support as needed Running ethernet cable and terminating new ethernet drops Education and Qualifications Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience) Entry level industry certification (such as CompTIA A+, Network+, etc.) preferred but not required Foundational understanding of Windows operating systems, basic networking concepts, and endpoint support Familiarity with Active Directory, Microsoft 365, and Exchange Online Strong customer service skills with the ability to listen to, understand, and clearly respond to user needs Demonstrated problem solving ability and willingness to learn new technologies Ability to troubleshoot technical issues using logical, step-by-step approaches Clear written and verbal communication skills Ability to document work performed and explain the steps taken to resolve issues Work Environment/Work Conditions: Based in our Fort Wayne office with some travel required to other facilities when needed. Lift training will be provided for running new network drops.

Full job record

Job IDcabff306d28ea077a3a55cc1cc447feecd05c483
Org IDf3e084b3-b2ea-4387-b11c-dff8084ecb8a
Source IDef4641a0-396f-403a-bb1a-158c19172862
Board IDef4641a0-396f-403a-bb1a-158c19172862
Provideradp_workforcenow
Provider Job Key536058
TitleIT TECHNICAL SPECIALIST
Normalized Title
Statusactive
Activeyes
Location TextFort Wayne, IN, US, Fort Wayne, IN
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionIN
CityFort Wayne
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3e398450-3676-4a37-845b-36a16ba5d763&ccId=19000101_000001&lang=en_US&type=JS&jobId=536058&jwId=9201215523807_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3e398450-3676-4a37-845b-36a16ba5d763&ccId=19000101_000001&lang=en_US&type=JS&jobId=536058&jwId=9201215523807_1
First Seen At2026-05-31 19:00:03Z
Last Seen At2026-06-06 12:41:04Z
Last Checked At2026-06-06 12:41:04Z
Last Changed At2026-06-06 12:41:04Z
Inactive At
Source Posted At2026-05-12 14:50:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=3e398450-3676-4a37-845b-36a16ba5d763|19000101_000001/date=2026-06-06/2026-06-06T12-41-03-760Z-c25a6783c47dc0e4d9cffa9ffe4c64ef6a6a304d45c8490f16a11f41f97ef953.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Position Summary:</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'>The Help Desk Technician supports the reliable operation of end</span><span style='font-size:15px;font-family:\"Cambria Math\",serif;color:black;background:white;'>‑</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'>user devices and core systems across the organization. This role is responsible for installing, configuring, maintaining, and supporting hardware, software, and communication tools. The technician will diagnose and resolve end</span><span style='font-size:15px;font-family:\"Cambria Math\",serif;color:black;background:white;'>‑</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'>user hardware and software issues in a timely and accurate manner, while providing clear guidance and training to users as needed.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;line-height:15.0pt;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Primary Responsibilities</span></u></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Configure, deploy, and support new or replacement computers, mobile devices, and related endpoint equipment</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Maintain and support existing computer and network endpoints to ensure reliability and performance</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Troubleshoot and resolve hardware, software, and configuration issues for end users through tickets or proactive system checks</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Assist with user account management, permissions, and access controls</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Monitor system and network performance, identify issues, and escalate or resolve as appropriate</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Assist with software updates, patching, and system upgrades across desktops, laptops, and mobile devices</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Help ensure compliance with corporate IT policies through documentation and periodic reporting</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Maintain accurate hardware and software inventory records</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Provide after‑hours or on call‑ support as needed</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Running ethernet cable and terminating new ethernet drops</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;line-height:15.0pt;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Education and Qualifications</span></u></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience)</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Entry level industry certification (such as CompTIA A+, Network+, etc.) preferred but not required</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Foundational understanding of Windows operating systems, basic networking concepts, and endpoint support</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Familiarity with Active Directory, Microsoft 365, and Exchange Online</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Strong customer service skills with the ability to listen to, understand, and clearly respond to user needs</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Demonstrated problem solving ability and willingness to learn new technologies</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ability to troubleshoot technical issues using logical, step-by-step approaches</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Clear written and verbal communication skills</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;line-height:15.0pt;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ability to document work performed and explain the steps taken to resolve issues</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Work Environment/Work Conditions:</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><br></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-family:Calibri;\">Based in our Fort Wayne office with some travel required to other facilities when needed.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-family:Calibri;\">Lift training will be provided for running new network drops.&nbsp;</span></li></ul></div></div>\n",
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