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HomeCompaniesEpgr Fa Us6 Oraclecloud Com CX 1002Sales Associate Level 1 -Gilded Basket (Full Time; Varied)

Sales Associate Level 1 -Gilded Basket (Full Time; Varied)

Epgr Fa Us6 Oraclecloud Com CX 1002 · Cherokee, NC, United States; Harrah's Cherokee Casino Resort · On Site · Deleted · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEpgr Fa Us6 Oraclecloud Com CX 1002
TitleSales Associate Level 1 -Gilded Basket (Full Time; Varied)
Normalized title-
Department / teamHourly Customer Contact
LocationCherokee, NC, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusdeleted
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-27 / 2026-05-31
Changed / last seen2026-06-04 / 2026-06-02

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PageWhat it containsOpen
Company jobsActive postings from Epgr Fa Us6 Oraclecloud Com CX 1002.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Cherokee.Open
Department jobsActive postings in Hourly Customer Contact.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEpgr Fa Us6 Oraclecloud Com CX 1002
Source8239c4b8-707a-457a-bbda-93e4568e798a
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Sales Associate DEPARTMENT: Retail GRADE/FLSA STATUS: H8—Non-Exempt BADGE TYPE/COLOR: Key--Blue REPORTS TO: Supervisor, Retail, Dual Rate Sales Associate, Retail Inventory Supervisor SUPERVISES: NA JOB SUMMARY: As a Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back time after time. You will become a part of a dynamic selling environment where your fashion sense and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting selling and loyalty program standards, providing advanced product knowledge to our customers and working as part of a team to meet individual, department and store objectives . JOB ESSENTIAL DUTIES AND REPSONSIBILITIES--(Level 1): Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Welcome our guests and initiate conversation with a friendly verbal greeting; introduce self to guests Maintain an Upbeat Positive Attitude (UPA) showing energy and enthusiasm Delight our guests with outstanding service to the service standards of Caesar’s Entertainment Own-IT program with an Upbeat Positive Attitude (UPA) Delight the guest by learning customers name and use it often anticipating the customer’s needs while in the store or during seating Promote the Caesars Rewards program & it’s benefits to our guests Operate Point of Sale system and properly process customer’s cash purchases accurately counting money and giving back correct change Use proper procedures for transaction processing, including but not limited to cash, credit cards, comps, coupons, discounts, Quick Rewards, Service Recovery, etc. Count out and sign bank at the end of the shift Knowledgeable about all property facilities, services, promotions and events, and keeping all staff informed and current Recognize areas of improvement including monthly service “Spotlight” ratings and external mystery shops Responsible for daily housekeeping in shop and Sweet Stop straightening merchandise, dusting,, cleaning and washing used candy trays and containers Adhere to the Visual Presentation Standards of Harrah’s Assist in stock receiving and re-stocking the selling floor Responsible for delivering exceptional customer service Engaging the customer and determining their needs Presenting product features and benefits in a knowledgeable way Overcoming guest objections and closing sales while building on-going relationships Prepare samples stations and clean up after each event Work closely with inventory team on inventory process Work with supervisors on getting orders done Record tips from credit cards, automatic debits and comp customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Additional job duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner JOB ESSENTIAL DUTIES AND REPSONSIBILITIES--(Level 2): Complete all duties of a Level I Sales Associate Provide on-the-job direction for all Sales Associates staff on assigned shift Train all newly hired Sales Associates on assigned shift on sales and visual standards Reset sales floors to visual standards at the end of sales day Greet and assist customers using Spotlight skills; providing information about retail items and property events, promotions, and hours of operation Meet with customers on a one-on-one basis to assist with determining personal needs and compiling merchandise preference lis t Familiar with the products and/or services provided Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service Flexes personal selling techniques to contribute to overall store financial results Maintain an awareness of all product knowledge information, various lines, merchandise promotions, and advertisements Maintain stock levels, requisitioning products from the Warehouse and outside purveyors to maintain highest level of guest satisfaction as assigned by shift supervisor Maintain clerk areas to be safe, “Spotless” and visually appealing to maximize shop revenues Maintain the required confidentiality of the information being handled Demonstrate a pleasant and enthusiastic demeanor at all times Restock shelves/fixtures with merchandise Rearrange merchandise and displays in high areas Achieve assigned sales goal target and work with the team to meet store budget Develop personal MO with supervisor MINIMUM QUALIFICATIONS: High school diploma or GED required Six months retail sales experience preferred Must demonstrate the following essential knowledge and skills: Pleasant, poised personality Knowledge of gift shop/boutique items Neat, professional appearance with excellent personal hygiene Self-starter; must work well without close supervision Excellent customer service/public relations skills Possess drive, be goal-oriented, have an entrepreneurial outlook Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases Ability to meet or exceed sales, customer service and loyalty program standards Ability to communicate effectively with customers, peers and management Ability to use Microsoft office and able to pick up systems quickly PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be physically mobile with reasonable accommodations Must be able to lift 25 pounds and carry 10 pounds Must be able to stoop, bend, reach, kneel, twist and grip items Must be able to lift overhead and climb a ladder for stocking purposes Manual dexterity and coordination to operate office equipment, including a calculator, computer, fax machine and photo copier Must be able to read, write, speak and understand English Must be able to operate in mentally and physically stressful situations Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke Must be able to stand on feet for eight hour shift Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 9.4.19

Full job record

Job IDcabd360db1e07ceaefdaa5b8878a2a89e09f72e5
Org ID0b92de8c-251e-4ddb-9e08-b1c3ad03ae6b
Source ID8239c4b8-707a-457a-bbda-93e4568e798a
Board ID8239c4b8-707a-457a-bbda-93e4568e798a
Provideroracle_hcm
Provider Job Key7163
TitleSales Associate Level 1 -Gilded Basket (Full Time; Varied)
Normalized Title
Statusdeleted
Activeno
Location TextCherokee, NC, United States; Harrah's Cherokee Casino Resort
DepartmentHourly Customer Contact
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionNC
CityCherokee
Salary RawDescription Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Sales Associate DEPARTMENT: Retail GRADE/FLSA STATUS: H8—Non-Exempt BADGE TYPE/COLOR: Key--Blue REPORTS TO: Supervisor, Retail, Dual Rate Sales Associate, Retail Inventory Supervisor SUPERVISES: NA JOB SUMMARY: As a Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back time after time. You will become a part of a dynamic selling environment where your fashion sense and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting selling and loyalty program standards, providing advanced product knowledge to our customers and working as part of a team to meet individual, department and store objectives . JOB ESSENTIAL DUTIES AND REPSONSIBILITIES--(Level 1): Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Welcome our guests and initiate conversation with a friendly verbal greeting; introduce self to guests Maintain an Upbeat Positive Attitude (UPA) showing energy and enthusiasm Delight our guests with outstanding service to the service standards of Caesar’s Entertainment Own-IT program with an Upbeat Positive Attitude (UPA) Delight the guest by learning customers name and use it often anticipating the customer’s needs while in the store or during seating Promote the Caesars Rewards program & it’s benefits to our guests Operate Point of Sale system and properly process customer’s cash purchases accurately counting money and giving back correct change Use proper procedures for transaction processing, including but not limited to cash, credit cards, comps, coupons, discounts, Quick Rewards, Service Recovery, etc. Count out and sign bank at the end of the shift Knowledgeable about all property facilities, services, promotions and events, and keeping all staff informed and current Recognize areas of improvement including monthly service “Spotlight” ratings and external mystery shops Responsible for daily housekeeping in shop and Sweet Stop straightening merchandise, dusting,, cleaning and washing used candy trays and containers Adhere to the Visual Presentation Standards of Harrah’s Assist in stock receiving and re-stocking the selling floor Responsible for delivering exceptional customer service Engaging the customer and determining their needs Presenting product features and benefits in a knowledgeable way Overcoming guest objections and closing sales while building on-going relationships Prepare samples stations and clean up after each event Work closely with inventory team on inventory process Work with supervisors on getting orders done Record tips from credit cards, automatic debits and comp customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Additional job duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner JOB ESSENTIAL DUTIES AND REPSONSIBILITIES--(Level 2): Complete all duties of a Level I Sales Associate Provide on-the-job direction for all Sales Associates staff on assigned shift Train all newly hired Sales Associates on assigned shift on sales and visual standards Reset sales floors to visual standards at the end of sales day Greet and assist customers using Spotlight skills; providing information about retail items and property events, promotions, and hours of operation Meet with customers on a one-on-one basis to assist with determining personal needs and compiling merchandise preference lis t Familiar with the products and/or services provided Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service Flexes personal selling techniques to contribute to overall store financial results Maintain an awareness of all product knowledge information, various lines, merchandise promotions, and advertisements Maintain stock levels, requisitioning products from the Warehouse and outside purveyors to maintain highest level of guest satisfaction as assigned by shift supervisor Maintain clerk areas to be safe, “Spotless” and visually appealing to maximize shop revenues Maintain the required confidentiality of the information being handled Demonstrate a pleasant and enthusiastic demeanor at all times Restock shelves/fixtures with merchandise Rearrange merchandise and displays in high areas Achieve assigned sales goal target and work with the team to meet store budget Develop personal MO with supervisor MINIMUM QUALIFICATIONS: High school diploma or GED required Six months retail sales experience preferred Must demonstrate the following essential knowledge and skills: Pleasant, poised personality Knowledge of gift shop/boutique items Neat, professional appearance with excellent personal hygiene Self-starter; must work well without close supervision Excellent customer service/public relations skills Possess drive, be goal-oriented, have an entrepreneurial outlook Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases Ability to meet or exceed sales, customer service and loyalty program standards Ability to communicate effectively with customers, peers and management Ability to use Microsoft office and able to pick up systems quickly PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be physically mobile with reasonable accommodations Must be able to lift 25 pounds and carry 10 pounds Must be able to stoop, bend, reach, kneel, twist and grip items Must be able to lift overhead and climb a ladder for stocking purposes Manual dexterity and coordination to operate office equipment, including a calculator, computer, fax machine and photo copier Must be able to read, write, speak and understand English Must be able to operate in mentally and physically stressful situations Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke Must be able to stand on feet for eight hour shift Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 9.4.19
Salary Min
Salary Max
Salary Currency
Salary Periodhour
Source URLhttps://epgr.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1002/job/7163
Apply URLhttps://epgr.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1002/job/7163
First Seen At2026-05-31 18:05:15Z
Last Seen At2026-06-02 12:02:16Z
Last Checked At2026-06-04 11:05:03Z
Last Changed At2026-06-04 11:05:03Z
Inactive At2026-06-04 11:05:03Z
Source Posted At2026-05-27 14:57:22Z
Source Updated At
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=oracle_hcm/board=epgr.fa.us6.oraclecloud.com|CX_1002/date=2026-06-02/2026-06-02T12-02-10-581Z-6dab4ad46c589d8953fe3a31b4319db4051c346105442521e22595af13fc7c81.json
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Parsed Structured
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  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "ExternalDescriptionStr": "<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong><em><span style=\"font-size:11.0pt\">Harrah&rsquo;s Cherokee Casino Resort Position Description</span></em></strong></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>POSITION</strong> <strong>TITLE:</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sales Associate</span></span></p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>DEPARTMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Retail</span></span></p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>GRADE/FLSA STATUS:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong>H8&mdash;Non-Exempt</span></span></p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>BADGE TYPE/COLOR:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong>Key--Blue </span></span></p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>REPORTS TO:</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor, Retail, Dual Rate Sales Associate, Retail Inventory Supervisor</span></span></p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>SUPERVISES:</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;NA</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>JOB SUMMARY:</strong></span></span></p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">As a Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back time after time. You will become a part of a dynamic selling environment where your fashion sense and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting selling and loyalty program standards, providing advanced product knowledge to our customers and working as part of a team to meet individual, department and store objectives<span style=\"font-size:9.0pt\">. </span>&nbsp;</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>JOB ESSENTIAL DUTIES AND REPSONSIBILITIES--(Level 1):</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Welcome our guests and initiate conversation with a friendly verbal greeting; introduce self to guests</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Maintain an Upbeat Positive Attitude (UPA) showing energy and enthusiasm</span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Delight our guests with outstanding service to the service standards of&nbsp; Caesar&rsquo;s Entertainment Own-IT program with an Upbeat Positive Attitude (UPA)</span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Delight the guest by learning customers name and use it often anticipating the customer&rsquo;s needs while in the store or during seating</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Promote the Caesars Rewards program &amp; it&rsquo;s benefits to our guests</span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Operate Point of Sale system and properly process customer&rsquo;s cash purchases accurately counting money and giving back correct change</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Use proper procedures for transaction processing, including but not limited to cash, credit cards, comps, coupons, discounts, Quick Rewards, Service Recovery, etc. </span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Count out and sign bank at the end of the shift</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Knowledgeable about all property facilities, services, promotions and events, and keeping all staff informed and current</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Recognize areas of improvement including monthly service &ldquo;Spotlight&rdquo; ratings and external mystery shops</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Responsible for daily housekeeping in shop and Sweet Stop straightening merchandise, dusting,, cleaning and washing used candy trays and containers</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Adhere to the Visual Presentation Standards of Harrah&rsquo;s </span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Assist in stock receiving and re-stocking the selling floor</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Responsible for delivering exceptional customer service</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Engaging the customer and determining their needs</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Presenting product features and benefits in a knowledgeable way</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Overcoming guest objections and closing sales while building on-going relationships</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Prepare samples stations and clean up after each event</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Work closely with inventory team on inventory process</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Work with supervisors on getting orders done </span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Record tips from credit cards,&nbsp; automatic debits and comp customers</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Demonstrate superior customer service skills by displaying outlined service behaviors</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Ensure service recovery activities</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Additional job duties as assigned</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Adhere to regulatory, departmental and company policies/procedures in an ethical manner</span></span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>JOB ESSENTIAL DUTIES AND REPSONSIBILITIES--(Level 2):</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Complete all duties of a Level I Sales Associate</span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Provide on-the-job direction for all Sales Associates &nbsp;staff on assigned shift</span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Train all newly hired &nbsp;Sales Associates on assigned shift on sales and visual standards</span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Reset sales floors to visual standards at the end of sales day</span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Greet and assist customers using Spotlight skills; providing information about retail items and property events, promotions, and hours of operation</span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span>Meet with customers on a one-on-one basis to assist with determining personal needs and compiling merchandise preference lis</span><span style=\"font-family:&quot;Helvetica&quot;,sans-serif\"><span>t</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Familiar with the products and/or services provided </span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span>Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span>Flexes personal selling techniques to contribute to overall store financial results</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span><span>Maintain an awareness of all product knowledge information, various lines, merchandise promotions, and advertisements</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Maintain stock levels, requisitioning products from the Warehouse and outside purveyors to maintain highest level of guest satisfaction as assigned by shift supervisor</span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Maintain clerk areas to be safe, &ldquo;Spotless&rdquo; and visually appealing to maximize shop revenues</span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Maintain the required confidentiality of the information being handled</span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Demonstrate a pleasant and enthusiastic demeanor at all times</span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:10pt\"><span><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Restock shelves/fixtures with merchandise</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Rearrange merchandise and displays in high areas</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Achieve assigned sales goal target and work with the team to meet store budget </span></span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Develop personal MO with supervisor </span></span></span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>MINIMUM QUALIFICATIONS:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">High school diploma or GED required</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Six months retail sales experience preferred</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>Must demonstrate the following essential knowledge and skills:</strong></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Pleasant, poised personality </span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Knowledge of gift shop/boutique items</span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\">Neat, professional appearance with excellent personal hygiene</span></span></span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Self-starter; must work well without close supervision</span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\">Excellent customer service/public relations skills</span></span></span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Possess drive, be goal-oriented, have an entrepreneurial outlook </span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Ability to meet or exceed sales, customer service and loyalty program standards</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Ability to communicate effectively with customers, peers and management</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Ability to use Microsoft office&nbsp; and able to pick up systems quickly</span></span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Must be physically mobile with reasonable accommodations</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Must be able to lift 25 pounds and carry 10 pounds</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Must be able to stoop, bend, reach, kneel, twist and grip items </span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Must be able to lift overhead and climb a ladder for stocking purposes</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Manual dexterity and coordination to operate office equipment, including a calculator, computer, fax machine and photo copier</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Must be able to read, write, speak and &nbsp;understand English</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Must be able to operate in mentally and physically stressful situations</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Must be able to stand on feet for eight hour shift</span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\">Must be able to work a flexible schedule including weekends, evenings and holidays</span></span></span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:8.0pt\">This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job.&nbsp; Harrah&rsquo;s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;9.4.19</span></span></span></p>\n",
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