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HomeCompaniesHcbt Fa Em2 Oraclecloud Com CX 1001Onboarding Officer - Video KYC-Digital Banking Kotak 811-CEC-VKYC

Onboarding Officer - Video KYC-Digital Banking Kotak 811-CEC-VKYC

Hcbt Fa Em2 Oraclecloud Com CX 1001 · 1461-Thane-Neptune Elements-Kisan Nagar-MAH, Thane, Maharashtra, IN · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyHcbt Fa Em2 Oraclecloud Com CX 1001
TitleOnboarding Officer - Video KYC-Digital Banking Kotak 811-CEC-VKYC
Normalized title-
Department / teamConsumer Bank
LocationMaharashtra, IN, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-18 / 2026-06-19
Changed / last seen2026-06-19 / 2026-06-19

Related slices

PageWhat it containsOpen
Company jobsActive postings from Hcbt Fa Em2 Oraclecloud Com CX 1001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Maharashtra.Open
Department jobsActive postings in Consumer Bank.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHcbt Fa Em2 Oraclecloud Com CX 1001
Source42b3f092-386b-4cef-bee6-769500b5fb27
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description As an Onboarding Officer for Video KYC (VKYC) under Kotak 811 Digital Banking, you will be responsible for completing full KYC verification for customers via secure video calls. This role is critical in ensuring a smooth, compliant, and customer-friendly onboarding experience. You will verify customer details, ensure documentation accuracy, and maintain high service standards throughout the VKYC process. In addition to KYC verification, you will also engage in cross-selling banking products, providing accurate product information, and ensuring customer satisfaction. The role demands excellent communication skills, attention to detail, and a professional demeanor to represent the bank effectively. Responsibilities Conduct secure video calls with customers to complete full KYC verification. Verify customer-submitted details and ensure documents match the application. Confirm VKYC is completed by the correct individual (Right Party Verification). Maintain a courteous and professional relationship with customers during the KYC process. Cross-sell relevant banking products and services during interactions. Provide complete and accurate information about products pitched to customers. Follow up with customers who are unavailable during initial contact and ensure timely callbacks. Meet defined targets for VKYC conversions and cross-selling. Ensure customer delight through consistent service and timely resolution of queries. Maintain detailed records of calls and customer interactions. Adhere to information security norms and quality process standards. Stay updated on process changes and implement feedback from team leaders and quality coaches.

Full job record

Job IDcab11553d1e838a447d2a6fa7e727675cf855c32
Org IDf2c53ceb-13bb-400f-b4ec-1c0119699d2c
Source ID42b3f092-386b-4cef-bee6-769500b5fb27
Board ID42b3f092-386b-4cef-bee6-769500b5fb27
Provideroracle_hcm
Provider Job Key244678
TitleOnboarding Officer - Video KYC-Digital Banking Kotak 811-CEC-VKYC
Normalized Title
Statusactive
Activeyes
Location Text1461-Thane-Neptune Elements-Kisan Nagar-MAH, Thane, Maharashtra, IN
DepartmentConsumer Bank
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionIN
CityMaharashtra
Salary RawDescription As an Onboarding Officer for Video KYC (VKYC) under Kotak 811 Digital Banking, you will be responsible for completing full KYC verification for customers via secure video calls. This role is critical in ensuring a smooth, compliant, and customer-friendly onboarding experience. You will verify customer details, ensure documentation accuracy, and maintain high service standards throughout the VKYC process. In addition to KYC verification, you will also engage in cross-selling banking products, providing accurate product information, and ensuring customer satisfaction. The role demands excellent communication skills, attention to detail, and a professional demeanor to represent the bank effectively. Responsibilities Conduct secure video calls with customers to complete full KYC verification. Verify customer-submitted details and ensure documents match the application. Confirm VKYC is completed by the correct individual (Right Party Verification). Maintain a courteous and professional relationship with customers during the KYC process. Cross-sell relevant banking products and services during interactions. Provide complete and accurate information about products pitched to customers. Follow up with customers who are unavailable during initial contact and ensure timely callbacks. Meet defined targets for VKYC conversions and cross-selling. Ensure customer delight through consistent service and timely resolution of queries. Maintain detailed records of calls and customer interactions. Adhere to information security norms and quality process standards. Stay updated on process changes and implement feedback from team leaders and quality coaches.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://hcbt.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/244678
Apply URLhttps://hcbt.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/244678
First Seen At2026-06-19 11:10:43Z
Last Seen At2026-06-19 11:10:43Z
Last Checked At2026-06-19 11:10:43Z
Last Changed At2026-06-19 11:10:43Z
Inactive At
Source Posted At2026-06-18 12:16:17Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hcbt.fa.em2.oraclecloud.com|CX_1001/date=2026-06-19/2026-06-19T11-06-32-757Z-37ebc45184133685f92d570348a51d06c2a496ac2ffe79598e6c4b34edc296cd.json
Event Fields
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Extensions
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Native Structured
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