Solutions Architect - Boston, Remote

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    "description": "<p>You're the person in the meeting who spots the real problem before anyone else see it. A customer says \"our builds are slow\" - you ask three precise questions, cut through the noise, and you already know it's a transitive dependency being re-resolved on every run.</p>\n<p><br></p>\n<p>You use your sharp knowledge and instinct on solve real impact cases.</p>\n<p><br>At Bitrise our customers aren't solo developers tinkering with side projects. We're talking to mobile engineering teams with 100+ engineers shipping apps to millions of users around the globe. When something breaks in their CI pipeline, it's not a minor inconvenience it's hundreds of blocked engineers. And when something clicks, even just targeted tweaks that slash build times by 25%, the impact ripples across the entire organization. You don't just react to support customers; you help improve how teams ship. This is the kind of moment that brings deep satisfaction.</p>\n<p><br>As a Solutions Architect you'll live closest to these moments. You're the trusted technical voice our biggest customers turn to when things get gnarly - the one who can drop into a tangled build failure, untangle it, and leave the team better equipped than before. But you're more than a firefighter. You help customers grow on the platform, and you carry the signal from the field back to our Product and Engineering teams, shaping what gets built next. If you want a platform to do meaningful technical work, develop thought leadership, and influence the direction of mobile DevOps, this is where you make that happen.<br></p>\n<p><br></p>\n<p><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Compensation: $109,500-$185,000 + 20% variable pay</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\"> You are the ideal candidate if you:</span></p>\n<ul>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">5+ years experience in software development</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Experience with mobile app development or its processes</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Experience with shell scripting</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">You have published an app to the App/Play Store</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Experience setting up CI pipelines</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">General knowledge of DevOps best practices</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Experience working with cross-functional teams</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">A high level of accuracy and attention to detail </span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Excellent communication and interpersonal skills</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">A proven track record of building and nurturing customer relationships </span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">A driven, enthusiastic and “can do” attitude coupled with the desire of end-to-end ownership</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Advanced technical skills to confidently discuss customer needs and business goals and a desire for continued learning! </span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Fluent written and spoken English</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Excellent problem-solving and communication skills</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">A willingness to travel onsite with clients as needed</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(85, 86, 89); font-size: 12pt; font-weight: bold\">What would really knock our socks off</span><br></p>\n<ul>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Experience in a Solutions Architect or as a Pre or Post-Sales Engineer role at a technology company</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Track record of public thought leadership</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Start-up or scale-up experience</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Understanding of computer networking</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">As a Solutions Architect at Bitrise you will</span></p>\n<ul>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Be a trusted advisor to Bitrise customers, demonstrating how the company addresses their business requirements</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Remain up-to-date on industry best practices, allowing you to act as a subject matter expert for our customers around mobile development best practices.</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Collaborate with Bitrise product and engineering teams to provide feedback and industry trends to help shape the product roadmap.</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Work with developers from our largest customers to debug complex Mobile DevOps issues, with a focus on CI/CD.</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Act as technical escalation point for the global support team.</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Be a thought leader for Bitrise in the marketplace, including attending and speaking at conferences, hosting webinars, writing blog posts.</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Assist the Customer Success Managers to provide technical consultancy during the onboarding of enterprise customers.</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Build deep relationships with technical champions within our customer base to enable them to become company advocates.</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Drive successful business outcomes across our enterprise customers through educating, training, designing and aiding in implementation of their company solution.</span></li>\n<li><span style=\"color: rgb(85, 86, 89); font-size: 12pt\">Help shape and execute on our strategies that lead to strong user adoption.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What we offer</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">The opportunity to learn about app development by playing a crucial role in the mobile development process for the world’s most successful companies</span></li>\n<li><span style=\"font-size: 12pt\">The security of working in a financially stable, growing company with an ever-expanding global customer base</span></li>\n<li><span style=\"font-size: 12pt\">A competitive stock options package</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">About Bitrise</span></p>\n<p><span style=\"font-size: 12pt\">Bitrise is a continuous integration and delivery platform, built by and for mobile app developers. Our mission? To help everyone build and operate better mobile apps. By streamlining, automating and optimizing recurring mobile development processes, we free up time and resources for creative, interesting and impactful development tasks, resulting in better, faster releases.</span></p>\n<p><span style=\"font-size: 12pt\">As a successful graduate of Y Combinator, we are born of the same DNA as Airbnb, Reddit and Dropbox. Since Bitrise was launched in 2015, we have grown exponentially: Today, tens of thousands of developers release apps via Bitrise that end up on billions of mobile devices around the world.</span></p>\n<p><span style=\"font-size: 12pt\">Some of the teams who already trust us are Tripadvisor, Shopify or GoDaddy. Pick up any mobile device, and chances are you’ll encounter multiple apps that were built on Bitrise. Working at Bitrise means contributing to all of that.</span></p>",
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