Home › Companies › Momsmeals › Care Navigation Program Manager
Care Navigation Program Manager
Momsmeals · New York City, NY · Remote · Active · $79,386 / year · Lever
Job facts
| Field | Value |
|---|---|
| Company | Momsmeals |
| Title | Care Navigation Program Manager |
| Normalized title | - |
| Department / team | Corporate / Customer Care - Intake |
| Location | New York City, NY, United States |
| Work model | Remote / Remote |
| Employment type | Full Time, Remote |
| Salary | $79,386 / year |
| Status | active |
| ATS provider | Lever |
| Posted / first seen | 2026-05-29 / 2026-05-30 |
| Changed / last seen | 2026-05-30 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Momsmeals. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Lever. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in New York City. | Open |
| Department jobs | Active postings in Corporate. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Momsmeals |
| Source | 9bc5effb-d0d7-4c50-b4d2-00267e4af4c5 |
| ATS provider | Lever |
Description
Care Navigation Program Manager is responsible for overseeing the Care Navigation program, ensuring existing programs operate efficiently and new programs are successfully implemented and onboarded. This role will manage relationships with health plan partners and oversee internal policies, procedures, workflows, and teams conducting care navigation activities.
This position will also provide telephonic care navigation services to individuals receiving services through various programs including: 1115 waiver programs, ILOS & VAB programs as needed during implementation and onboarding periods.
The Program Manager reports to the Director of Intake. This is a fully remote position and may be located anywhere within the United States. Occasional travel to offices in Iowa and New York may be required.
This is a duplicate position as the Ankeny, IA opening, simply posting in two locations. Please only apply for ONE opening.
Remote hires will be required to travel to our headquarters in Ankeny, IA (company paid) on their first day for orientation.
Salary range: $79,386-100,000 plus 10% bonus
Benefits
Our employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it.
Benefits include:
-PTO, holiday pay and holiday of choice
-401(k) match
-Life insurance
-Short-term disability
-Health, dental and vision insurance
-Maternity/paternity leave
-Health savings account (HSA)
-Flex spending accounts (FSA) – health and dependent
Responsibilities include, but are not limited to
Provide telephonic care navigation services, including screening, navigation, and care management support to individuals receiving services through the New York Social Care Network (SCN)
Complete care navigation activities within SCN technology platforms, including Unite Us and other designated systems
Document all care navigation activities accurately and timely within the client record
Create and maintain clinical SOPs and workflows that are evidence-based and meet standard of care
Allocate care navigation resources based on client needs and acuity/tier level
Implement and manage time-based billing workflows and documentation processes
Collaborate within an interdisciplinary team to deliver high-quality, person-centered care navigation services in partnership with:
Nutritional Counseling Team
Intake Team
Health Care Partners
Implementation Team
Billing Team
Supervise and provide oversight to a team of frontline, non-licensed care navigators.
Assign and monitor daily and weekly work activities for team members
Ensure care navigation services meet professional standards, organizational policies, and industry best practices
Support staff development and maintain professional expertise through continuing education, professional publications, networking, and participation in relevant professional organizations
Required Skills and Experience
Master's degree in Social Work
Active, unrestricted licensure as a Licensed Clinical Social Worker (LCSW), Licensed Independent Social Worker (LISW), Licensed Mental Health Counselor (LMHC) or equivalent independent clinical social work license in the applicable state of residence
Minimum of two (2) years of experience in care management, care coordination, managed care, or a related healthcare setting
Experience working with individuals experiencing food insecurity, substance use disorders, behavioral health needs, homelessness, and/or transition from incarceration or institutional settings
Experience building processes, workflows, or programs
Prior supervisory or team leadership experience. Particularly, leading through change or ambiguity
Ability to both capture and analyze data
Excellent written, verbal, and interpersonal communication skills
Strong organizational skills with the ability to manage multiple priorities simultaneously
Proficiency with Microsoft Excel and other standard office technology platforms
Exceptional attention to detail and ability to prioritize competing tasks and projects effectively
Ability to work independently with minimal supervision while exercising sound professional judgment
Ability to routinely use standard office equipment and technology, including laptop computers and smartphones
Preferred Skills and Experience
Training or certification in Trauma-Informed Care, Motivational Interviewing, and/or Crisis De-escalation techniques
Previous experience providing telephonic screenings, care navigation, and care management services
Physical Requirements
Repetitive motions that include the wrists, hands and/or fingers
Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
Full job record
| Job ID | cab057e12c92ffbcd97fa44049dc37a6b33a19cf |
| Org ID | b803383b-4960-4abb-9243-33e0b93ad11d |
| Source ID | 9bc5effb-d0d7-4c50-b4d2-00267e4af4c5 |
| Board ID | 9bc5effb-d0d7-4c50-b4d2-00267e4af4c5 |
| Provider | lever |
| Provider Job Key | c443e87a-bc4f-4835-b356-abf4428414e8 |
| Title | Care Navigation Program Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | New York City, NY |
| Department | Corporate |
| Team | Customer Care - Intake |
| Employment Type | Full-Time, Remote |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | NY |
| City | New York City |
| Salary Raw | Salary range: $79,386-100,000 plus 10% bonus Benefits Our employees enjoy a generous package of benef |
| Salary Min | 79,386 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://jobs.lever.co/momsmeals/c443e87a-bc4f-4835-b356-abf4428414e8 |
| Apply URL | https://jobs.lever.co/momsmeals/c443e87a-bc4f-4835-b356-abf4428414e8/apply |
| First Seen At | 2026-05-30 07:36:22Z |
| Last Seen At | 2026-06-06 07:56:34Z |
| Last Checked At | 2026-06-06 07:56:34Z |
| Last Changed At | 2026-05-30 07:36:22Z |
| Inactive At | — |
| Source Posted At | 2026-05-29 15:40:21Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=lever/board=momsmeals/date=2026-06-06/2026-06-06T07-56-34-266Z-4db90521b023eeea225acc83a7adbe0d17666687fc1b558c28ef7e488878c0bb.json |
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