IT Support Services II-Help Desk

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    "heading": "IT Support Services II-Help Desk",
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    "canonical_url": "https://careers.gocourser.com/apply/MAj8fu5pNA/IT-Support-Services-IIHelp-Desk",
    "description_html": "<span style=\"font-size:12pt;\"><strong><span style=\"font-family:calibri, sans-serif;\">About Courser</span></strong></span><br> <br><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Coursesr accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.</span></span><br> <br><span style=\"font-size:12pt;\"><strong><span style=\"font-family:calibri, sans-serif;\">IT Support Services II-Help Desk </span></strong></span><br><span style=\"font-size:10pt;\"><strong> </strong></span><br><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">We are seeking a skilled IT Support Services II-Help Desk to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior team members, and contribute to client-facing IT projects and initiatives.</span></span><br><span style=\"font-size:10pt;\"><strong> </strong></span><br><span style=\"font-size:12pt;\"><strong><span style=\"font-family:calibri, sans-serif;\">Key Responsibilities:</span></strong></span><ul><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Provide tier II support for application, hardware, and network-related issues escalated from junior team members, ensuring timely resolution.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Assist in the administration and management of IT systems, including servers, workstations, and cloud environments.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Manage user accounts, permissions, and access rights within various systems and applications.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes.</span></span></li></ul><span style=\"font-size:12pt;\"><strong> </strong><strong><span style=\"font-family:calibri, sans-serif;\">Key Qualifications:</span></strong></span><ul><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">3-5 years of experience in IT support or system administration, preferably in a corporate environment.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Familiarity with helpdesk and ticketing systems (e.g., ConnectWise, ServiceNow, JIRA, Zendesk).</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Strong communication skills, with the ability to explain technical concepts to non-technical users.</span></span></li></ul><span style=\"line-height:normal;\"><span style=\"font-size:12pt;\"><strong> </strong><strong><span style=\"font-family:calibri, sans-serif;\">Preferred Experience:</span></strong></span></span><ul><li style=\"font-size:10pt;line-height:normal;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Experience with ConnectWise.</span></span></li><li style=\"font-size:10pt;line-height:normal;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE).</span></span></li><li style=\"font-size:10pt;line-height:normal;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).</span></span></li><li style=\"font-size:10pt;line-height:normal;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Knowledge of IT security practices and data protection regulations.</span></span></li></ul><span style=\"font-size:12pt;\"><strong><span style=\"font-family:calibri, sans-serif;\">Why you’ll love working here</span></strong></span><br> <br><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.</span></span><br><span style=\"font-size:10pt;\"><strong> </strong></span><br><span style=\"font-size:12pt;\"><strong><span style=\"font-family:calibri, sans-serif;\">Benefit Highlights</span></strong> </span><br> <br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">Competitive benefits package, including medical, dental, vision, and life insurance</span> </span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">401k match </span> </span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">Unlimited vacation time* </span></span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">Paid sick time</span></span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">10 Holidays including your Birthday and a Floating Holiday! </span> </span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">Healthy Lifestyle reimbursement</span></span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">Amazon Prime reimbursement</span> </span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">40 Hours for Volunteer Time </span> </span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">Paid parental leave </span> </span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">Reimbursement for ongoing education and certifications</span></span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">Learning and development programs </span> </span><br> <br><span style=\"line-height:normal;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">*</span><span style=\"font-family:calibri, sans-serif;\"> <em>Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days.</em></span> </span></span><br><span style=\"line-height:normal;\"> </span><br><span style=\"line-height:normal;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.</span></span></span><br> ",
    "description_text": "About Courser\n Coursesr accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.\n IT Support Services II-Help Desk\n We are seeking a skilled IT Support Services II-Help Desk to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior team members, and contribute to client-facing IT projects and initiatives.\n Key Responsibilities: Provide tier II support for application, hardware, and network-related issues escalated from junior team members, ensuring timely resolution.\n Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience.\n Assist in the administration and management of IT systems, including servers, workstations, and cloud environments.\n Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices.\n Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference.\n Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills.\n Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope.\n Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues.\n Manage user accounts, permissions, and access rights within various systems and applications.\n Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes.\n   Key Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).\n 3-5 years of experience in IT support or system administration, preferably in a corporate environment.\n Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications.\n Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations.\n Familiarity with helpdesk and ticketing systems (e.g., ConnectWise, ServiceNow, JIRA, Zendesk).\n Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently.\n Strong communication skills, with the ability to explain technical concepts to non-technical users.\n   Preferred Experience: Experience with ConnectWise.\n Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE).\n Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).\n Knowledge of IT security practices and data protection regulations.\n Why you’ll love working here\n At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.\n Benefit Highlights\n ·     Competitive benefits package, including medical, dental, vision, and life insurance\n ·     401k match\n ·     Unlimited vacation time*\n ·     Paid sick time\n ·     10 Holidays including your Birthday and a Floating Holiday!\n ·     Healthy Lifestyle reimbursement\n ·     Amazon Prime reimbursement\n ·     40 Hours for Volunteer Time\n ·     Paid parental leave\n ·     Reimbursement for ongoing education and certifications\n ·     Learning and development programs\n * Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days.\n Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.",
    "jsonld_jobposting": {
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      "title": "IT Support Services II-Help Desk",
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      "datePosted": "2026-05-29",
      "description": "<span style=\"font-size:12pt;\"><strong><span style=\"font-family:calibri, sans-serif;\">About Courser</span></strong></span><br> <br><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Coursesr accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.</span></span><br> <br><span style=\"font-size:12pt;\"><strong><span style=\"font-family:calibri, sans-serif;\">IT Support Services II-Help Desk </span></strong></span><br><span style=\"font-size:10pt;\"><strong> </strong></span><br><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">We are seeking a skilled IT Support Services II-Help Desk to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior team members, and contribute to client-facing IT projects and initiatives.</span></span><br><span style=\"font-size:10pt;\"><strong> </strong></span><br><span style=\"font-size:12pt;\"><strong><span style=\"font-family:calibri, sans-serif;\">Key Responsibilities:</span></strong></span><ul><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Provide tier II support for application, hardware, and network-related issues escalated from junior team members, ensuring timely resolution.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Assist in the administration and management of IT systems, including servers, workstations, and cloud environments.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Manage user accounts, permissions, and access rights within various systems and applications.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes.</span></span></li></ul><span style=\"font-size:12pt;\"><strong> </strong><strong><span style=\"font-family:calibri, sans-serif;\">Key Qualifications:</span></strong></span><ul><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">3-5 years of experience in IT support or system administration, preferably in a corporate environment.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Familiarity with helpdesk and ticketing systems (e.g., ConnectWise, ServiceNow, JIRA, Zendesk).</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently.</span></span></li><li class=\"paragraph\" style=\"font-size:10pt;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Strong communication skills, with the ability to explain technical concepts to non-technical users.</span></span></li></ul><span style=\"line-height:normal;\"><span style=\"font-size:12pt;\"><strong> </strong><strong><span style=\"font-family:calibri, sans-serif;\">Preferred Experience:</span></strong></span></span><ul><li style=\"font-size:10pt;line-height:normal;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Experience with ConnectWise.</span></span></li><li style=\"font-size:10pt;line-height:normal;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE).</span></span></li><li style=\"font-size:10pt;line-height:normal;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).</span></span></li><li style=\"font-size:10pt;line-height:normal;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Knowledge of IT security practices and data protection regulations.</span></span></li></ul><span style=\"font-size:12pt;\"><strong><span style=\"font-family:calibri, sans-serif;\">Why you’ll love working here</span></strong></span><br> <br><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.</span></span><br><span style=\"font-size:10pt;\"><strong> </strong></span><br><span style=\"font-size:12pt;\"><strong><span style=\"font-family:calibri, sans-serif;\">Benefit Highlights</span></strong> </span><br> <br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">Competitive benefits package, including medical, dental, vision, and life insurance</span> </span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">401k match </span> </span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">Unlimited vacation time* </span></span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">Paid sick time</span></span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">10 Holidays including your Birthday and a Floating Holiday! </span> </span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">Healthy Lifestyle reimbursement</span></span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">Amazon Prime reimbursement</span> </span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">40 Hours for Volunteer Time </span> </span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">Paid parental leave </span> </span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">Reimbursement for ongoing education and certifications</span></span><br><span style=\"font-size:10pt;\"><span style=\"font-family:symbol;\">·     </span><span style=\"font-family:calibri, sans-serif;\">Learning and development programs </span> </span><br> <br><span style=\"line-height:normal;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">*</span><span style=\"font-family:calibri, sans-serif;\"> <em>Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days.</em></span> </span></span><br><span style=\"line-height:normal;\"> </span><br><span style=\"line-height:normal;\"><span style=\"font-size:10pt;\"><span style=\"font-family:calibri, sans-serif;\">Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.</span></span></span><br> ",
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