Medical Practice Coordinator-Diagnostic referral service

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    "ExternalDescriptionStr": "<div class=\"WordSection1\"><p><u>Primary Fucntions:&nbsp;</u></p><p>1.Facilitate <span style=\"letter-spacing: 0.1pt;\">access&nbsp;</span>to care. This role is a duel role with half time with Diagnostic Referral Service and half time with Transplant team. This <span style=\"letter-spacing: -0.2pt;\">includes&nbsp; </span><span style=\"letter-spacing: -0.15pt;\">scheduling&nbsp;</span><span style=\"letter-spacing: -0.2pt;\">of&nbsp;</span>patients at all <span style=\"letter-spacing: -0.15pt;\">Nemours&nbsp; </span>sites <span style=\"letter-spacing: -0.2pt;\">of&nbsp;</span>service. Maximize template utilization. Manage the wait list and referral work <span style=\"letter-spacing: -0.2pt;\">queue&nbsp;</span>to ensure it is at <span style=\"letter-spacing: -0.2pt;\">or below&nbsp;</span>established<span style=\"letter-spacing: -0.35pt;\">&nbsp;</span>metrics.</p><p>2.Manage <span style=\"letter-spacing: -0.15pt;\">divisional&nbsp;</span>templates to ensure <span style=\"letter-spacing: 0.15pt;\">ease&nbsp;</span><span style=\"letter-spacing: -0.2pt;\">of &nbsp;</span>patient <span style=\"letter-spacing: 0.15pt;\">access,&nbsp;</span><span style=\"letter-spacing: -0.2pt;\">provider&nbsp;</span>effectiveness and <span style=\"letter-spacing: -0.15pt;\">efficient clinic</span><span style=\"letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"letter-spacing: -0.2pt;\">flow.</span></p><p class=\"TableParagraph\" style=\"line-height: 98%; margin-bottom: 0.0001pt; margin-right: 4.8pt; margin-top: 0.05pt;\"><span style=\"letter-spacing: -0.2pt;\">3.Provide&nbsp;</span>daily administrative <span style=\"letter-spacing: -0.15pt;\">support&nbsp;</span>to assigned members <span style=\"letter-spacing: -0.2pt;\">of&nbsp;</span>the clinical team; <span style=\"letter-spacing: -0.2pt;\">including&nbsp;</span>the Division Chief. <span style=\"letter-spacing: 0.15pt;\">Assist&nbsp;</span>in the <span style=\"letter-spacing: -0.15pt;\">coordination&nbsp;</span>and <span style=\"letter-spacing: -0.15pt;\">support&nbsp;</span><span style=\"letter-spacing: -0.2pt;\">of&nbsp;</span>enterprise/departmental/divisional projects and initiative which further the clinical, educational and research missions <span style=\"letter-spacing: -0.2pt;\">of&nbsp;</span>the Department <span style=\"letter-spacing: -0.2pt;\">of&nbsp;</span>Pediatrics and its<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>Divisions.</p><p class=\"TableParagraph\" style=\"line-height: 98%; margin-bottom: 0.0001pt; margin-right: 4.8pt; margin-top: 0.05pt;\">&nbsp;</p><p class=\"TableParagraph\" style=\"line-height: 98%; margin-bottom: 0.0001pt; margin-right: 4.8pt; margin-top: 0.05pt;\"><strong><u>Essential Functions:&nbsp;</u></strong></p><div style=\"font-family: &quot;Segoe UI&quot;; font-size: 14px; font-style: normal; font-weight: 400; line-height: 20px;\"><p>&nbsp;</p><ul><li>Facilitate patient access to care by managing scheduling, referrals, and wait lists across all service sites to meet established access metrics.</li><li>Oversee daily provider schedules and EPIC templates, including building, modifying, and maintaining templates in collaboration with divisional leadership.</li><li>Monitor and analyze template utilization, patient access, and provider productivity using EPIC and reporting tools; implement adjustments as needed.</li><li>Manage schedule changes such as cancellations, holds, unavailable time, and single-day edits within EPIC.</li><li>Provide comprehensive administrative support to divisional leadership and providers, including calendar management, meeting coordination, and alignment between EPIC and Outlook.</li><li>Coordinate provider-related administrative processes, including credentialing support, CME tracking, CV maintenance, and hospital reappointment applications.</li><li>Develop and distribute monthly and on-call schedules; ensure accurate communication with internal and external partners.</li><li>Manage timekeeping and PTO processes for assigned staff using Kronos.</li><li>Serve as a professional point of contact for patients, providers, and external partners, ensuring timely, courteous, and effective communication.</li><li>Support departmental and divisional projects, initiatives, and operational improvements.</li><li>Maintain accurate records and documentation across shared drives, Teams, and SharePoint.</li><li>Maintain required on-site presence to support clinical operations.</li></ul><p>&nbsp;</p><p><strong><u>Requirements:&nbsp;</u></strong></p><ul><li><strong>Required:</strong> High School Diploma or equivalent</li><li>Associate degree preferred, or equivalent combination of education and relevant experience</li><li>Experience in healthcare administration, clinic operations, scheduling, or provider support preferred</li><li>Strong organizational, communication, and customer service skills</li><li>Ability to manage multiple priorities in a fast-paced, clinical environment</li><li>Proficiency with scheduling systems and electronic health records (EPIC experience preferred)</li></ul></div></div>",
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