Game Guide

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    "requisitionDescription": "<div><div><div><div><div><div><div data-pasted=\"true\"><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\" data-pasted=\"true\">This is a brand new location in Pier Park Center! The store is not currently open and is expected to open in early June 2026. Copy and paste the following link to review the full job description, or check out the highlights below!</span></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style='-webkit-tap-highlight-color: transparent; color: rgba(0, 0, 0, 0.87); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; box-sizing: inherit; font-size: 16px; line-height: 1.5; margin: 0px 0px 0.75rem; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><a target=\"_blank\" rel=\"noopener noreferrer\" data-fr-linked=\"true\" href=\"https://drive.google.com/file/d/1Y6M935SR83Ae1YFQhTw8kzmjWCqonXZn/view?usp=sharing\" data-pasted=\"true\" style=\"font-size: 14px;\">https://drive.google.com/file/d/1Y6M935SR83Ae1YFQhTw8kzmjWCqonXZn/view?usp=sharing</a></span></p><div data-pasted=\"true\"><p data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Hours Available:&nbsp;</strong>Up to 30-35 hours per week</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Employment Type:</strong> Non-Exempt, Hourly</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Schedule:</strong> Primarily nights, weekends, and holidays.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Some benefits are only available for full time team members.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><span style=\"color: rgb(44, 130, 201);\"><u>THE ROLE</u></span></strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Game Guides at The Escape Game are world-class hospitality experts who are genuinely delighted to anticipate each individual guest&rsquo;s needs, enthusiastically serve them, and <strong><em><u>do whatever it takes to make their day!</u></em></strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">As a Game Guide, you&rsquo;ll lead guests through our immersive escape rooms, where players work together to complete a mission (and escape a themed room) before time runs out.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><span style=\"color: rgb(44, 130, 201);\"><u>WHO WILL ENJOY THIS ROLE</u></span></strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">This is a guest-facing, hospitality-focused role for people who:</span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Genuinely love <strong>serving guests</strong> of all ages and are <strong>energized by making someone else&rsquo;s day better</strong></li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Thrive in fast-paced, team-oriented environments</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Humbly receive and apply constructive feedback</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Are looking for growth opportunities</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><span style=\"color: rgb(44, 130, 201);\"><u>WHAT YOU&rsquo;LL DO</u></span></strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Guest Experience</span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Ask open-ended questions to encourage fun, friendly conversation among groups of 2-12 guests</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Deliver upbeat, conversational introductions</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Deliver an engaging recap of the experience in the outro</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Resolve service failures immediately and graciously</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Ensure each guest has a five-star experience and leaves happy</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Shift Operations &amp; Team Support</span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Use Game Guide software to monitor games and assist guests</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Use HMI (Human-Machine Interface) to operate our games</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Ensure game components function properly</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Use setup sheets to accurately reset games</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Clean our games and facility</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Exemplify excellent time management to stay on schedule for the games assigned to you</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Restock inventory</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Complete necessary reports</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><span style=\"color: rgb(44, 130, 201);\"><u>GROWTH &amp; CAREER PROGRESSION</u></span></strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">We promote based on team performance, availability and commitment. Team members who excel in these areas can grow very quickly and may be eligible for advancement into leadership and management roles. Team members can grow into an Assistant Manager in Training role as quickly as 3-6 months from your hire date. Further growth can lead to a GM role either in your current store or relocating to a new city as TEG opens new stores across the country!</span></p><p><span style=\"color: rgb(44, 130, 201); font-family: arial, sans-serif; font-size: 14px;\"><strong><u>REQUIREMENTS</u></strong></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Flexible availability. This role often works nights, weekends, and/or holidays.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Ability to handle physical activity such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Ability to use small tools and strong magnets when resetting our games.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Ability to quickly reset numerous locks, drawers, shelves, and game components within specific time frames outlined in training.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Excellent communication skills when speaking with our guests.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Quick and effective decision-making abilities.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Creative problem solving skills.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Basic computer &amp; technology skills.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Alignment with TEG&rsquo;s Uniform Standards.</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n<br/>Schedule: Primarily nights, weekends, and holidays.<br/>Up to 30-35 hours per week.",
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