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HomeCompanies5b02fb11 1b2d 47cd Aec4 613c7fec5db4 19000101 000001Case Manager, Supportive Services

Case Manager, Supportive Services

5b02fb11 1b2d 47cd Aec4 613c7fec5db4 19000101 000001 · 237 Chandler Street, Worcester, MA, Worcester, MA, US, Worcester, MA · Hybrid · Active · $21 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company5b02fb11 1b2d 47cd Aec4 613c7fec5db4 19000101 000001
TitleCase Manager, Supportive Services
Normalized title-
Department / team-
LocationMA, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$21 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-02-27 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 5b02fb11 1b2d 47cd Aec4 613c7fec5db4 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company5b02fb11 1b2d 47cd Aec4 613c7fec5db4 19000101 000001
Source4d5b696a-9522-4b4a-a633-d0b0fc773a3d
ATS providerADP Workforce Now Recruiting

Description

Summary: Provide case management services to participants in a program serving episodically homeless individuals with relapse histories. Case Management includes initial and ongoing assessment with regular follow up and referrals/linkages to community-based services. Perform home visits & provide group facilitation. Why Work for SMOC? Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees. Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees. 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees. Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability. Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more. Primary Responsibilities: Ensure adherence to policies and protocols for programs serving chronically homeless individuals, including guidelines for meals, curfews, meeting attendance, client transportation to appointments, etc. Develop regular program schedule including activities, meetings, meals, etc. Access external resources as appropriate including guest speakers, etc. Ensure all participants meet the HUD requirements for entry into the program and that all required documentation is included in the client file. Conduct initial service needs assessment with all clients entering the program. Develop Individual Service Plan with each participant within three days of entry into the program. Work closely with Shelter Staff, Relapse Prevention Managers and Sober Housing staff to identify new program participants. Maintain daily contact with clients actively involved in the program. Establish and maintain regular contact schedule with all participants for a period of at least 24 months. Maintain appropriate files and case notes for each participant. Ensure accurate statistical data is maintained and reported monthly Outreach to treatment programs and other community-based resources to establish contacts for client referral; keep detailed log of all referrals made. Provide crisis intervention (24-hour cell phone coverage). Engage all clients by understanding and addressing their needs whether within or outside the scope of work. Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas. Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements. Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures. Other duties as assigned. Knowledge and Skill Requirements: Bachelor’s Degree in related field. May be substituted with a minimum of 5 years working with the target population. Substance abuse experience required. Excellent interpersonal and organizational skills. Previous experience with group facilitation preferred. Must have valid Driver’s License, reliable transportation and meet insurance standards Organizational Relationship: Directly reports to Program Manager Direct reports of this position are none. Physical Requirement: Ability to drive a vehicle. Ability to ascend and descend stairs. Working Conditions: Travel within the state will be required. As part of the responsibilities of this position, the Case Manger will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required. Hybrid Work Option: Hybrid work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Case Manager position is eligible to work from home 0-20% of the week in scheduling coordination with the department manager. Monday through Friday: 9:00AM - 5:00PM. Includes a 1-hour unpaid lunch break. 35 Hours per week.

Full job record

Job IDca410cea4b2e31b2dbc8a23e5281ed29905f9255
Org ID3c424b4d-dd7b-4056-b447-722eb0067d06
Source ID4d5b696a-9522-4b4a-a633-d0b0fc773a3d
Board ID4d5b696a-9522-4b4a-a633-d0b0fc773a3d
Provideradp_workforcenow
Provider Job Key588508
TitleCase Manager, Supportive Services
Normalized Title
Statusactive
Activeyes
Location Text237 Chandler Street, Worcester, MA, Worcester, MA, US, Worcester, MA
Department
Team
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionMA
City
Salary RawUp to 21 (USD) Hourly
Salary Min0
Salary Max21
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5b02fb11-1b2d-47cd-aec4-613c7fec5db4&ccId=19000101_000001&lang=en_US&type=JS&jobId=588508&jwId=9201164029599_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5b02fb11-1b2d-47cd-aec4-613c7fec5db4&ccId=19000101_000001&lang=en_US&type=JS&jobId=588508&jwId=9201164029599_1
First Seen At2026-05-31 18:29:07Z
Last Seen At2026-06-06 11:19:34Z
Last Checked At2026-06-06 11:19:34Z
Last Changed At2026-06-06 11:19:34Z
Inactive At
Source Posted At2026-02-27 21:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=5b02fb11-1b2d-47cd-aec4-613c7fec5db4|19000101_000001/date=2026-06-06/2026-06-06T11-19-30-158Z-cc7bd45d35f91e70e2516be9490ded4c82ee40cbd391db234d580e1a82de334c.json
Event Fields
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Extensions
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font-family: \"times new roman\", serif;'>Provide crisis intervention (24-hour cell phone coverage). &nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Engage all clients by understanding and addressing their needs whether within or outside the scope of work.&nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Attend &amp; participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.&nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.&nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies &amp; procedures.&nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Other duties as assigned.&nbsp;</li></ul><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'>&nbsp;<strong>Knowledge and Skill Requirements:</strong></span></p><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Bachelor&rsquo;s Degree in related field. &nbsp;May be substituted with a minimum of 5 years working with the target population. &nbsp;&nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Substance abuse experience required.&nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Excellent interpersonal and organizational skills.&nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Previous experience with group facilitation preferred.&nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Must have valid Driver&rsquo;s License, reliable transportation and meet insurance standards</li></ul><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>&nbsp;</strong><strong>Organizational Relationship:&nbsp;</strong></span></p><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Directly reports to Program Manager</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Direct reports of this position are none.</li></ul><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>&nbsp;</strong><strong>Physical Requirement:</strong></span></p><ul type=\"disc\"><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ability to drive a vehicle.&nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ability to ascend and descend stairs.</li></ul><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>&nbsp;</strong><strong>Working Conditions:</strong> Travel within the state will be required. &nbsp;As part of the responsibilities of this position, the Case Manger will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. &nbsp;A successful background check is required.</span></p><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Hybrid&nbsp;</strong><strong>Work Option:&nbsp;</strong>Hybrid work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Case Manager position is eligible to work from home 0-20% of the week in scheduling coordination with the department manager.</span></p></div></div>\n<br/>Monday through Friday: 9:00AM - 5:00PM. Includes a 1-hour unpaid lunch break.<br/>35 Hours per week.",
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