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HomeCompaniesEconomicmodelingCustomer Success Manager - 1031

Customer Success Manager - 1031

Economicmodeling · Moscow, ID · On Site · Active · Lever

Job facts

FieldValue
CompanyEconomicmodeling
TitleCustomer Success Manager - 1031
Normalized title-
Department / teamEducation / Client Services
LocationMoscow, ID, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerLever
Posted / first seen2026-05-20 / 2026-05-29
Changed / last seen2026-05-29 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Economicmodeling.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Lever.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Moscow.Open
Department jobsActive postings in Education.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEconomicmodeling
Sourcec359145f-b91e-4204-9db6-4cda218f2817
ATS providerLever

Description

The Customer Success Manager is responsible for building strong client relationships, ensuring customer satisfaction, and driving account growth through renewals, upselling, and proactive engagement. This role requires strong communication, organizational, and problem-solving skills to deliver exceptional customer experiences while collaborating cross-functionally in a fast-paced environment. Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India.  We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities. Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work. Major Responsibilities: ● Customer Relationship Management: Build loyal customer relationships for a set of assigned accounts or territory using established techniques to engage and interact with customers on a regular cadence. ● Account Renewals / Selling: Through excellent care, solution solving, insight sharing, and regular customer engagement, secure customer rate changes, cross/upsells and renewals as appropriate for both the client and the company. Able to uncover needs, offer appropriate solutions, negotiate price, document and close sales/renewals ● Customer Success: Established client specific goals, coordinate the successful onboarding and measure account health according to established targets. ● Super passionate about engaging all kinds of prospects or existing clients regularly to find out what they are challenged by and how we can help them. ● Solid organizational skills to initiate, establish and relentlessly pursue tasks ● Ability to maintain a high level of activity, manage multiple competing priorities, and work effectively in a competitive, results-driven culture ● Continuous learner who wants to develop and work with others to be the best at creating and sustaining win-win client / company outcomes ● Ability to positively adapt to change in a highly dynamic work environment Education and Experience: 2+ years of experience in account management, customer success, sales, or a related role. Experience with sales prospecting, account management, and sales processes. Strong communication and presentation skills. Proficiency with Google Workspace, Excel, and PowerPoint. Strong analytical and problem-solving abilities. A continuous learner, focused on developing win-win outcomes for clients and the company.

Full job record

Job IDca20cb773fc2a3af24e2c739e9082090f210f534
Org ID7e360f2e-0845-44e6-b411-f4f143cf809f
Source IDc359145f-b91e-4204-9db6-4cda218f2817
Board IDc359145f-b91e-4204-9db6-4cda218f2817
Providerlever
Provider Job Keyf287e4bd-2f7c-4a3a-af2b-56d03a710ae4
TitleCustomer Success Manager - 1031
Normalized Title
Statusactive
Activeyes
Location TextMoscow, ID
DepartmentEducation
TeamClient Services
Employment TypeFull Time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionID
CityMoscow
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://jobs.lever.co/economicmodeling/f287e4bd-2f7c-4a3a-af2b-56d03a710ae4
Apply URLhttps://jobs.lever.co/economicmodeling/f287e4bd-2f7c-4a3a-af2b-56d03a710ae4/apply
First Seen At2026-05-29 07:07:23Z
Last Seen At2026-06-06 07:56:58Z
Last Checked At2026-06-06 07:56:58Z
Last Changed At2026-05-29 07:07:23Z
Inactive At
Source Posted At2026-05-20 18:44:58Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=lever/board=economicmodeling/date=2026-06-06/2026-06-06T07-56-57-965Z-b69d50f9f201a2b3f751489a5efd20edf5675d1c911058bcd548aa916f207bb9.json
Event Fields
{
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  "source_hash": "6d20e0ccaca4dadfb09d585f9d0f9882f72a788a411056b635f26bf8992fb7db",
  "last_changed_at": "2026-05-29T07:07:23.149Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Moscow, ID",
    "city": "Moscow",
    "region": "ID",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T07:56:58.128Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Moscow, ID",
      "city": "Moscow",
      "region": "ID",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "lists": [
    {
      "text": "Major Responsibilities:",
      "content": "<h3>● Customer Relationship Management: Build loyal customer relationships for a set of assigned accounts or&nbsp; territory using established techniques to engage and interact with customers on a regular cadence.<br><br>● Account Renewals / Selling: Through excellent care, solution solving, insight sharing, and regular&nbsp; customer engagement, secure customer rate changes, cross/upsells and renewals as appropriate for&nbsp; both the client and the company. Able to uncover needs, offer appropriate solutions, negotiate price,&nbsp; document and close sales/renewals<br><br>● Customer Success: Established client specific goals, coordinate the successful onboarding and measure&nbsp; account health according to established targets.<br><br>● Super passionate about engaging all kinds of prospects or existing clients regularly to find out what they&nbsp; are challenged by and how we can help them.<br><br>● Solid organizational skills to initiate, establish and relentlessly pursue tasks</h3>\n<h3>● Ability to maintain a high level of activity, manage multiple competing priorities, and work effectively in&nbsp; a competitive, results-driven culture</h3>\n<h3>● Continuous learner who wants to develop and work with others to be the best at creating and sustaining&nbsp; win-win client / company outcomes</h3>\n<h3>● Ability to positively adapt to change in a highly dynamic work environment</h3>"
    },
    {
      "text": "Education and Experience:",
      "content": "<div>\n\n<li>\n<h3>2+ years of experience in account management, customer success, sales, or a related role.</h3>\n</li>\n<li>\n<h3>Experience with sales prospecting, account management, and sales processes.</h3>\n</li>\n<li>\n<h3>Strong communication and presentation skills.</h3>\n</li>\n<li>\n<h3>Proficiency with Google Workspace, Excel, and PowerPoint.</h3>\n</li>\n<li>\n<h3>Strong analytical and problem-solving abilities.</h3>\n</li>\n<li>\n<h3>A continuous learner, focused on developing win-win outcomes for clients and the company.</h3>\n</li>\n\n</div>"
    }
  ],
  "country": "US",
  "createdAt": 1779302698731,
  "updatedAt": null,
  "categories": {
    "team": "Client Services",
    "location": "Moscow, ID",
    "commitment": "Full Time",
    "department": "Education",
    "allLocations": [
      "Moscow, ID"
    ]
  },
  "salaryRange": null,
  "workplaceType": "onsite"
}
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