Security Officer, Level I

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    "requisitionDescription": "<div><div><div><div><div><p><br></p><p id=\"isPasted\"><strong><span style='font-family: \"times new roman\", serif; font-size: 18px;'>Summary:</span></strong></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>The ideal candidate is responsible for ensuring a safe and secure environment for all resort guests, staff, and property. This role involves patrolling the resort premises, responding to security-related incidents, and enforcing resort policies to enhance the safety and comfort of everyone on the property. The officer acts as a visible deterrent against potential threats and is expected to provide excellent customer service while maintaining a professional demeanor.</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Essential Functions</strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>Job duties include although are not limited to:</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Patrol</strong>:</span></p><ul><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Perform regular patrols of the resort grounds, including guest room floors, public areas, parking lots, and restricted areas.&nbsp;</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Check the AEDs to ensure that the battery is charged and that it is not blocked for easy access.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Conduct safety checks of the resort property to ensure no safety concerns; if found, report in Know Cross for repairs.</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Incident Response</strong>:</span></p><ul><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Respond quickly and efficiently to security incidents such as disturbances, theft, accidents, and emergencies. Provide immediate assistance and ensure incidents are documented.</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Associate Entry Access Control</strong>:</span></p><ul><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Monitor entry and exit employee entrance control access to restricted areas</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Ensure only authorized individuals enter secure zones and verify IDs or passes as needed.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Conduct package inspection of associates leaving the building</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Key control access. Assign keys to associates as needed</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Assign keys to associates who need to use a resort-owned vehicle</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Accept after-hour deliveries</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Accept and log Lost and Found items</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Customer Service</strong>:</span></p><ul><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Act as a visible presence in guest areas and provide assistance, directions, and information to resort guests when required. Maintain a friendly and approachable attitude while enforcing resort policies.</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Policy Enforcement</strong>:</span></p><ul><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Enforce resort rules and regulations to ensure the safety of all guests and employees. Report violations and take appropriate actions to resolve disputes or prevent escalation.</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Emergency Response</strong>:</span></p><ul><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Respond to fire alarms, medical emergencies, and other critical incidents. Coordinate with emergency services (police, fire, ambulance) when required.</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Report Writing</strong>:</span></p><ul><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Maintain detailed logs and write comprehensive reports on all security incidents, noting important details such as time, location, and actions taken.</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Collaboration</strong>:</span></p><ul><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Work closely with resort management, maintenance, and housekeeping staff to identify and address potential safety hazards or security concerns.</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Safety Checks</strong>:</span></p><ul><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Perform routine inspections of resort facilities, ensuring that all safety protocols, such as fire exits, alarm systems, and emergency equipment, are functioning properly.</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>External Relationships</strong></span></p><ul><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Has regular contact with guests, housekeeping department, front office.</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>Internal Relationships</span></p><ul><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Reports to Director of Safety &amp; Security&nbsp;</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Qualifications:</strong></span></p><ul type=\"disc\"><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Ability to remain calm and professional in high-pressure situations</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Strong communication skills (verbal and written)</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Physical fitness to perform patrolling duties and respond to incidents</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Key Competencies:</strong></span></p><ul type=\"disc\"><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Attention to detail and vigilance</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Conflict resolution skills</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Professionalism and integrity</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Teamwork and collaboration</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Strong customer service orientation</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Education/Experience Requirements</strong></span></p><ul type=\"disc\"><li style='font-family: \"times new roman\", serif; font-size: 18px;'>High school diploma or equivalent</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Previous experience in security, law enforcement, or a similar role (preferred)</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Valid security officer license or certification (as required by the state or region)</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>CPR and First Aid certification (preferred)</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Physical Requirements</strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.<strong><u><br><br></u></strong><br> <em>We are proud to be an EEO/AA employer M/F/D/V in the United States. We maintain a drug-free workplace and perform pre-employment substance abuse testing.</em></span></p><p><br></p><p><br></p></div></div></div></div></div>\n",
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