SLOT SERVICE REP

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    "raw": "Casino Fandango  - CARSON CITY, NV 89701; 3800 S CARSON STREET, CARSON CITY, NV, 89701, USA",
    "city": "CARSON CITY",
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    "city": "CARSON CITY",
    "jobId": 191062,
    "level": "Experienced",
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    "jobTitle": "SLOT SERVICE REP",
    "location": "Casino Fandango  - CARSON CITY, NV 89701",
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    "description": "<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Job Description:</span></span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">As the Slot Service Representative, you will be responsible for customer service in all slot areas of the casino. This position will also support the Players&rsquo; Club, by providing customers with information about the Players&rsquo; Club and issuing new cards, comps, etc.</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Job Requirements:</span></span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Observe all activity within assigned areas helping with instruction and advice to slot players on machine functions and payouts. </span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Identify jackpot transactions, process, and complete them promptly, accurately and with a high degree of service. </span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Be aware of the various types of slot cheating methods and/or able to recognize any potential attempts while monitoring assigned section. </span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Be capable of handling routine customer complaints and incidents and exhibit the appropriate discretion to identify situations that require the attention of supervisory personnel. </span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Be well versed in the various property events and be able to answer questions to slot players in assigned area. &nbsp;</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Ensure high quality service to all customers.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Assist our customers with casino promotions, change, jackpot payouts, slot machine issues with tickets. </span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Work in the Player&rsquo;s Club signing up and issuing new or replacement cards accessing current customer account information, answering questions regarding points, comps, or club credits.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Issue comps and coupons for our vendors.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Maintain composure and professionalism in a fast-paced and potentially stressful environment.</span></span></span></span>&nbsp;</li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Responsible for individual employee cash banks issued at various amounts.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Maintain a positive and professional demeanor during all interactions with guests, fellow team members, and vendors.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Other duties as assigned.</span></span></span></span></span></li>\r\n</ul>\r\n",
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    "qualifications": "<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Education and Experience:</span></span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Must be 21 years of age or older.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Must have previous experience in handling cash.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Basic knowledge of S.D.S, or Casino Market Place is a plus.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"color:#000000;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">High School Diploma and/or GED required.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Additional Requirements:</span></span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"color:#000000;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Respond to common inquiries and/or complaints from guests. </span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to deal with inebriated customers in a courteous manner.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Must have the ability to successfully interact with other team members and management.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Excellent verbal and written communication skills.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Must be flexible and able to work all shifts and weekends.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Required Work Cards</span></span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Gaming Registration</span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Machinery, Work Equipment, Programs, Software, Hardware Used</span></span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Basic computer skills</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Word documents</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">E-mail</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;\">&nbsp;</p>\r\n",
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