Home › Companies › F1e0131c 164b 4e0f B510 859506fbcf28 19000101 000001 › Technical Customer Support Representative - HVAC/Pool Equipment
Technical Customer Support Representative - HVAC/Pool Equipment
F1e0131c 164b 4e0f B510 859506fbcf28 19000101 000001 · AquaCal AutoPilot, St. Petersburg, FL, US, St. Petersburg, FL · On Site · Active · $21 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | F1e0131c 164b 4e0f B510 859506fbcf28 19000101 000001 |
| Title | Technical Customer Support Representative - HVAC/Pool Equipment |
| Normalized title | - |
| Department / team | - |
| Location | AquaCal AutoPilot, FL, United States |
| Work model | On Site |
| Employment type | - |
| Salary | $21 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-04-28 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from F1e0131c 164b 4e0f B510 859506fbcf28 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in AquaCal AutoPilot. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | F1e0131c 164b 4e0f B510 859506fbcf28 19000101 000001 |
| Source | 676c80ab-70e8-4f43-a05d-cb9e7a3036ab |
| ATS provider | ADP Workforce Now Recruiting |
Description
Reports to: Customer Support & Dispatch Manager
FLSA: Full-time, Non-exempt
Position Summary:
AquaCal AutoPilot, Inc. is seeking a technically inclined and customer-focused Support Representative to join our dynamic team. The ideal candidate will have hands-on HVAC experience (required) , along with a background in the swimming pool or electrical industries, and a strong commitment to delivering a premium customer experience.
This role is more than just answering phones — it’s about creating a red carpet, white-glove service experience for every customer. The working hours are Monday through Friday, 8 AM – 6 PM, with no nights or weekends required. No cold calling or sales involved.
We value individuals who are eager to learn, collaborate, and apply their HVAC and technical expertise to support customers effectively. Join our team where we always work together, grow together, and win together!
Key Responsibilities:
Answer inbound calls and deliver high-touch customer service with empathy, professionalism, and technical expertise. Troubleshoot equipment issues related to heat pumps, salt chlorine generators, and pool control systems (technical training provided) Guide customers through solutions with a patient and courteous approach Accurately document requests in the CRM system Other duties as assigned Requirements:
High School Diploma or equivalent 2+ years of call center experience in phone queues Strong communication skills with a calm, confident phone presence Positive, enthusiastic and flexible attitude HVAC experience (required) Familiarity with swimming pool equipment and/or basic electrical systems Previous hands-on field service, installation, or support experience a plus Cooperation with others in team environment Familiarity with Microsoft Office (Outlook, Teams, Word, Excel, etc.) Compensation & Benefits:
Participation in the Team Horner Employee Stock Ownership Plan Tuition Reimbursement Ongoing industry training Yearly performance and long-service awards and events Paid time off: Holiday, Vacation, and Personal Health, dental, and vision insurance offered Short/Long-term disability insurance offered 401K and Roth offered Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and sessions, stand-up desks and many other great incentives State of the art facility with an on-site gym Customized hands-on training Tenure teammates and growth opportunities Positive and friendly work environment Merchandise discounts ... and so much more!
Team Horner is an Equal Opportunity Employer and encourages growth and opportunity for all. We are a Drug-Free Workplace.
Full job record
| Job ID | c9e2ec5cf85822e8566364cd4d1c5c27d72fc313 |
| Org ID | ef31c7cf-14a5-4cd2-8f7d-b5959f48f29d |
| Source ID | 676c80ab-70e8-4f43-a05d-cb9e7a3036ab |
| Board ID | 676c80ab-70e8-4f43-a05d-cb9e7a3036ab |
| Provider | adp_workforcenow |
| Provider Job Key | 592773 |
| Title | Technical Customer Support Representative - HVAC/Pool Equipment |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | AquaCal AutoPilot, St. Petersburg, FL, US, St. Petersburg, FL |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | AquaCal AutoPilot |
| Salary Raw | Up to 21 (USD) Hourly |
| Salary Min | 0 |
| Salary Max | 21 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f1e0131c-164b-4e0f-b510-859506fbcf28&ccId=19000101_000001&lang=en_US&type=JS&jobId=592773&jwId=9204726484977_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f1e0131c-164b-4e0f-b510-859506fbcf28&ccId=19000101_000001&lang=en_US&type=JS&jobId=592773&jwId=9204726484977_1 |
| First Seen At | 2026-05-31 18:34:10Z |
| Last Seen At | 2026-06-06 12:19:37Z |
| Last Checked At | 2026-06-06 12:19:37Z |
| Last Changed At | 2026-06-06 12:19:37Z |
| Inactive At | — |
| Source Posted At | 2026-04-28 16:38:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=f1e0131c-164b-4e0f-b510-859506fbcf28|19000101_000001/date=2026-06-06/2026-06-06T12-19-36-981Z-484652adebe5cc5b8bb814f8a8ffe7fffe3234645cdf9109d1489e6139852d1e.json |
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