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HomeCompaniesF1e0131c 164b 4e0f B510 859506fbcf28 19000101 000001Technical Customer Support Representative - HVAC/Pool Equipment

Technical Customer Support Representative - HVAC/Pool Equipment

F1e0131c 164b 4e0f B510 859506fbcf28 19000101 000001 · AquaCal AutoPilot, St. Petersburg, FL, US, St. Petersburg, FL · On Site · Active · $21 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyF1e0131c 164b 4e0f B510 859506fbcf28 19000101 000001
TitleTechnical Customer Support Representative - HVAC/Pool Equipment
Normalized title-
Department / team-
LocationAquaCal AutoPilot, FL, United States
Work modelOn Site
Employment type-
Salary$21 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-28 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from F1e0131c 164b 4e0f B510 859506fbcf28 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in AquaCal AutoPilot.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyF1e0131c 164b 4e0f B510 859506fbcf28 19000101 000001
Source676c80ab-70e8-4f43-a05d-cb9e7a3036ab
ATS providerADP Workforce Now Recruiting

Description

Reports to: Customer Support & Dispatch Manager FLSA: Full-time, Non-exempt Position Summary: AquaCal AutoPilot, Inc. is seeking a technically inclined and customer-focused Support Representative to join our dynamic team. The ideal candidate will have hands-on HVAC experience (required) , along with a background in the swimming pool or electrical industries, and a strong commitment to delivering a premium customer experience. This role is more than just answering phones — it’s about creating a red carpet, white-glove service experience for every customer. The working hours are Monday through Friday, 8 AM – 6 PM, with no nights or weekends required. No cold calling or sales involved. We value individuals who are eager to learn, collaborate, and apply their HVAC and technical expertise to support customers effectively. Join our team where we always work together, grow together, and win together! Key Responsibilities: Answer inbound calls and deliver high-touch customer service with empathy, professionalism, and technical expertise. Troubleshoot equipment issues related to heat pumps, salt chlorine generators, and pool control systems (technical training provided) Guide customers through solutions with a patient and courteous approach Accurately document requests in the CRM system Other duties as assigned Requirements: High School Diploma or equivalent 2+ years of call center experience in phone queues Strong communication skills with a calm, confident phone presence Positive, enthusiastic and flexible attitude HVAC experience (required) Familiarity with swimming pool equipment and/or basic electrical systems Previous hands-on field service, installation, or support experience a plus Cooperation with others in team environment Familiarity with Microsoft Office (Outlook, Teams, Word, Excel, etc.) Compensation & Benefits: Participation in the Team Horner Employee Stock Ownership Plan Tuition Reimbursement Ongoing industry training Yearly performance and long-service awards and events Paid time off: Holiday, Vacation, and Personal Health, dental, and vision insurance offered Short/Long-term disability insurance offered 401K and Roth offered Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and sessions, stand-up desks and many other great incentives State of the art facility with an on-site gym Customized hands-on training Tenure teammates and growth opportunities Positive and friendly work environment Merchandise discounts ... and so much more! Team Horner is an Equal Opportunity Employer and encourages growth and opportunity for all. We are a Drug-Free Workplace.

Full job record

Job IDc9e2ec5cf85822e8566364cd4d1c5c27d72fc313
Org IDef31c7cf-14a5-4cd2-8f7d-b5959f48f29d
Source ID676c80ab-70e8-4f43-a05d-cb9e7a3036ab
Board ID676c80ab-70e8-4f43-a05d-cb9e7a3036ab
Provideradp_workforcenow
Provider Job Key592773
TitleTechnical Customer Support Representative - HVAC/Pool Equipment
Normalized Title
Statusactive
Activeyes
Location TextAquaCal AutoPilot, St. Petersburg, FL, US, St. Petersburg, FL
Department
Team
Employment Type
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionFL
CityAquaCal AutoPilot
Salary RawUp to 21 (USD) Hourly
Salary Min0
Salary Max21
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f1e0131c-164b-4e0f-b510-859506fbcf28&ccId=19000101_000001&lang=en_US&type=JS&jobId=592773&jwId=9204726484977_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f1e0131c-164b-4e0f-b510-859506fbcf28&ccId=19000101_000001&lang=en_US&type=JS&jobId=592773&jwId=9204726484977_1
First Seen At2026-05-31 18:34:10Z
Last Seen At2026-06-06 12:19:37Z
Last Checked At2026-06-06 12:19:37Z
Last Changed At2026-06-06 12:19:37Z
Inactive At
Source Posted At2026-04-28 16:38:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=f1e0131c-164b-4e0f-b510-859506fbcf28|19000101_000001/date=2026-06-06/2026-06-06T12-19-36-981Z-484652adebe5cc5b8bb814f8a8ffe7fffe3234645cdf9109d1489e6139852d1e.json
Event Fields
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