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HomeCompaniesNationalalamo Erac Icims ComReturn Agent - Albuquerque Airport

Return Agent - Albuquerque Airport

Nationalalamo Erac Icims Com · Albuquerque, NM, US · Active · $16–$400 / hour · iCIMS

Job facts

FieldValue
CompanyNationalalamo Erac Icims Com
TitleReturn Agent - Albuquerque Airport
Normalized title-
Department / teamCustomer Service/Support - Customer Service/Support
LocationAlbuquerque, NM, United States
Work model-
Employment typeFull Time
Salary$16–$400 / hour
Statusactive
ATS provideriCIMS
Posted / first seen2026-02-25 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from Nationalalamo Erac Icims Com.Open
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City jobsActive postings in Albuquerque.Open
Department jobsActive postings in Customer Service/Support - Customer Service/Support.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyNationalalamo Erac Icims Com
Source95679201-2721-4c09-b340-9e544fec820b
ATS provideriCIMS

Description

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient. The pay for this position starts at $16 / hour plus monthly performance bonuses. Employees in this position average $400/mo, the range is between $400-$800/mo. This position is located at the Albuquerque Airport (ABQ), Rental Car Area- 3400 University Blvd Suite K Albuquerque, NM 87119. We offer: Paid time off Employee rental car discounts Retirement savings plan including 401k Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development Schedule: Sunday: 2pm- 11pm Monday:2pm- 11pm Tuesday:2pm- 11pm Wednesday: 2pm- 11pm Thursday: Off Friday: Off Saturday: 2pm- 11pm OR Sunday: 4am - 2pm Monday: 4am - 2pm Tuesday:Off Wednesday: Off Thursday: 4am - 2pm Friday: 4am - 2pm Saturday: 4am - 2pm Responsibilities We are hiring now for immediate openings. Responsibilities include: Greet all customers using prescribed, appropriate dialogue as they arrive on the lot Remind customer to check for personal belongings Identify any items found in the vehicle with a unit number, date, time and turn into lost and found Advise and review rental charges; and provide an accurate receipt to the customer Provide information in a professional and courteous manner regarding transportation to the airport terminal Thank customers using the prescribed dialogue Inquire about service, satisfaction and document dissatisfaction Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report Use of proper statement to determine if vehicle is being returned with full tank of gas Complete a service alert for any mechanical and or body damage communicated by the customers. Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location Keep lot organized for ease of access and traffic flow Seek to improve job performance through self-assessment, skill development, training and goal setting Maintain a regular and reliable level of attendance and punctuality Perform miscellaneous job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications High School Diploma or G.E.D. required Must have a minimum of 1 year prior customer service retail or administrative support experience Must have at least twelve (12) consecutive months of prior work/organizational experience Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Must be at least 18 years old

Full job record

Job IDc997ab18755a4ea8befffd913c4b2faa3336dae9
Org ID9b791bc4-a14c-4536-9a51-b621107b67a1
Source ID95679201-2721-4c09-b340-9e544fec820b
Board ID95679201-2721-4c09-b340-9e544fec820b
Providericims
Provider Job Key544548
TitleReturn Agent - Albuquerque Airport
Normalized Title
Statusactive
Activeyes
Location TextAlbuquerque, NM, US
DepartmentCustomer Service/Support - Customer Service/Support
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNM
CityAlbuquerque
Salary RawOverview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient. The pay for this position starts at $16 / hour plus monthly performance bonuses. Employees in this position average $400/mo, the range is between $400-$800/mo. This position is located at the Albuquerque Airport (ABQ), Rental Car Area- 3400 University Blvd Suite K Albuquerque, NM 87119. We offer: Paid time off Employee rental car discounts Retirement savings plan including 401k Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development Schedule: Sunday: 2pm- 11pm Monday:2pm- 11pm Tuesday:2pm- 11pm Wednesday: 2pm- 11pm Thursday: Off Friday: Off Saturday: 2pm- 11pm OR Sunday: 4am - 2pm Monday: 4am - 2pm Tuesday:Off Wednesday: Off Thursday: 4am - 2pm Friday: 4am - 2pm Saturday: 4am - 2pm Responsibilities We are hiring now for immediate openings. Responsibilities include: Greet all customers using prescribed, appropriate dialogue as they arrive on the lot Remind customer to check for personal belongings Identify any items found in the vehicle with a unit number, date, time and turn into lost and found Advise and review rental charges; and provide an accurate receipt to the customer Provide information in a professional and courteous manner regarding transportation to the airport terminal Thank customers using the prescribed dialogue Inquire about service, satisfaction and document dissatisfaction Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report Use of proper statement to determine if vehicle is being returned with full tank of gas Complete a service alert for any mechanical and or body damage communicated by the customers. Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location Keep lot organized for ease of access and traffic flow Seek to improve job performance through self-assessment, skill development, training and goal setting Maintain a regular and reliable level of attendance and punctuality Perform miscellaneous job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications High School Diploma or G.E.D. required Must have a minimum of 1 year prior customer service retail or administrative support experience Must have at least twelve (12) consecutive months of prior work/organizational experience Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Must be at least 18 years old
Salary Min16
Salary Max400
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://nationalalamo-erac.icims.com/jobs/544548/return-agent---albuquerque-airport/job
Apply URLhttps://nationalalamo-erac.icims.com/jobs/544548/return-agent---albuquerque-airport/job
First Seen At2026-05-31 18:43:33Z
Last Seen At2026-06-06 08:29:31Z
Last Checked At2026-06-06 08:29:31Z
Last Changed At2026-06-06 08:29:31Z
Inactive At
Source Posted At2026-02-25 05:00:00Z
Source Updated At2026-04-15 16:54:07Z
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=icims/board=nationalalamo-erac.icims.com/date=2026-06-06/2026-06-06T08-29-24-490Z-59409f296b96c0f8d36c331d9c76cb38c370dfb9784847d941409693ec79dad8.json
Event Fields
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  "last_changed_at": "2026-06-06T08:29:31.048Z",
  "active_status": "active"
}
Parsed Structured
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  "salary_min": 16,
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      "region": "NM",
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    },
    "countries": [
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    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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    "description": "<h2>Overview</h2>\n<p>Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. </p>\n<p> </p>\n<p>The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.</p>\n<p> </p>\n<p>The pay for this position starts at $16 / hour plus monthly performance bonuses. Employees in this position average $400/mo, the range is between $400-$800/mo.</p>\n<p> </p>\n<p>This position is located at the Albuquerque Airport (ABQ), Rental Car Area- 3400 University Blvd Suite K Albuquerque, NM 87119.</p>\n<p> </p>\n<p>We offer:</p>\n<ul>\n <li>Paid time off</li>\n <li>Employee rental car discounts</li>\n <li>Retirement savings plan including 401k</li>\n <li>Health Insurance</li>\n <li>Life Insurance</li>\n <li>Dental Insurance</li>\n <li>Vision Insurance</li>\n <li>Training and development</li>\n</ul>\n<p> </p>\n<p>Schedule:</p>\n<ul>\n <li>Sunday: 2pm- 11pm</li>\n <li>Monday:2pm- 11pm</li>\n <li>Tuesday:2pm- 11pm</li>\n <li>Wednesday: 2pm- 11pm</li>\n <li>Thursday: Off</li>\n <li>Friday: Off</li>\n <li>Saturday: 2pm- 11pm</li>\n</ul>\n<p>OR</p>\n<ul>\n <li>Sunday: 4am - 2pm</li>\n <li>Monday: 4am - 2pm</li>\n <li>Tuesday:Off</li>\n <li>Wednesday: Off</li>\n <li>Thursday: 4am - 2pm</li>\n <li>Friday: 4am - 2pm</li>\n <li>Saturday: 4am - 2pm</li>\n</ul>\n<h2>Responsibilities</h2>\n<p>We are hiring now for immediate openings.  Responsibilities include:</p>\n<ul>\n <li>Greet all customers using prescribed, appropriate dialogue as they arrive on the lot</li>\n <li>Remind customer to check for personal belongings</li>\n <li>Identify any items found in the vehicle with a unit number, date, time and turn into lost and found</li>\n <li>Advise and review rental charges; and provide an accurate receipt to the customer</li>\n <li>Provide information in a professional and courteous manner regarding transportation to the airport terminal</li>\n <li>Thank customers using the prescribed dialogue</li>\n <li>Inquire about service, satisfaction and document dissatisfaction</li>\n <li>Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report</li>\n <li>Use of proper statement to determine if vehicle is being returned with full tank of gas</li>\n <li>Complete a service alert for any mechanical and or body damage communicated by the customers.</li>\n <li>Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location</li>\n <li>Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location</li>\n <li>Keep lot organized for ease of access and traffic flow</li>\n <li>Seek to improve job performance through self-assessment, skill development, training and goal setting</li>\n <li>Maintain a regular and reliable level of attendance and punctuality</li>\n <li>Perform miscellaneous job-related duties as assigned</li>\n</ul>\n<p> </p>\n<p><em>Equal Opportunity Employer/Disability/Veterans</em></p>\n<h2>Qualifications</h2>\n<ul>\n <li>High School Diploma or G.E.D. required</li>\n <li>Must have a minimum of 1 year prior customer service retail or administrative support experience</li>\n <li>Must have at least twelve (12) consecutive months of prior work/organizational experience</li>\n <li>Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years</li>\n <li>No drug or alcohol related conviction on driving record in the past 5 years</li>\n <li>Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li>\n <li>Must be at least 18 years old</li>\n</ul>",
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