Home › Companies › Nationalalamo Erac Icims Com › Return Agent - Albuquerque Airport
Return Agent - Albuquerque Airport
Nationalalamo Erac Icims Com · Albuquerque, NM, US · Active · $16–$400 / hour · iCIMS
Job facts
| Field | Value |
|---|---|
| Company | Nationalalamo Erac Icims Com |
| Title | Return Agent - Albuquerque Airport |
| Normalized title | - |
| Department / team | Customer Service/Support - Customer Service/Support |
| Location | Albuquerque, NM, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $16–$400 / hour |
| Status | active |
| ATS provider | iCIMS |
| Posted / first seen | 2026-02-25 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Nationalalamo Erac Icims Com. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through iCIMS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Albuquerque. | Open |
| Department jobs | Active postings in Customer Service/Support - Customer Service/Support. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Nationalalamo Erac Icims Com |
| Source | 95679201-2721-4c09-b340-9e544fec820b |
| ATS provider | iCIMS |
Description
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
The pay for this position starts at $16 / hour plus monthly performance bonuses. Employees in this position average $400/mo, the range is between $400-$800/mo.
This position is located at the Albuquerque Airport (ABQ), Rental Car Area- 3400 University Blvd Suite K Albuquerque, NM 87119.
We offer:
Paid time off
Employee rental car discounts
Retirement savings plan including 401k
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
Schedule:
Sunday: 2pm- 11pm
Monday:2pm- 11pm
Tuesday:2pm- 11pm
Wednesday: 2pm- 11pm
Thursday: Off
Friday: Off
Saturday: 2pm- 11pm
OR
Sunday: 4am - 2pm
Monday: 4am - 2pm
Tuesday:Off
Wednesday: Off
Thursday: 4am - 2pm
Friday: 4am - 2pm
Saturday: 4am - 2pm
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
Greet all customers using prescribed, appropriate dialogue as they arrive on the lot
Remind customer to check for personal belongings
Identify any items found in the vehicle with a unit number, date, time and turn into lost and found
Advise and review rental charges; and provide an accurate receipt to the customer
Provide information in a professional and courteous manner regarding transportation to the airport terminal
Thank customers using the prescribed dialogue
Inquire about service, satisfaction and document dissatisfaction
Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
Use of proper statement to determine if vehicle is being returned with full tank of gas
Complete a service alert for any mechanical and or body damage communicated by the customers.
Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location
Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
Keep lot organized for ease of access and traffic flow
Seek to improve job performance through self-assessment, skill development, training and goal setting
Maintain a regular and reliable level of attendance and punctuality
Perform miscellaneous job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
High School Diploma or G.E.D. required
Must have a minimum of 1 year prior customer service retail or administrative support experience
Must have at least twelve (12) consecutive months of prior work/organizational experience
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must be at least 18 years old
Full job record
| Job ID | c997ab18755a4ea8befffd913c4b2faa3336dae9 |
| Org ID | 9b791bc4-a14c-4536-9a51-b621107b67a1 |
| Source ID | 95679201-2721-4c09-b340-9e544fec820b |
| Board ID | 95679201-2721-4c09-b340-9e544fec820b |
| Provider | icims |
| Provider Job Key | 544548 |
| Title | Return Agent - Albuquerque Airport |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Albuquerque, NM, US |
| Department | Customer Service/Support - Customer Service/Support |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NM |
| City | Albuquerque |
| Salary Raw | Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient. The pay for this position starts at $16 / hour plus monthly performance bonuses. Employees in this position average $400/mo, the range is between $400-$800/mo. This position is located at the Albuquerque Airport (ABQ), Rental Car Area- 3400 University Blvd Suite K Albuquerque, NM 87119. We offer: Paid time off Employee rental car discounts Retirement savings plan including 401k Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development Schedule: Sunday: 2pm- 11pm Monday:2pm- 11pm Tuesday:2pm- 11pm Wednesday: 2pm- 11pm Thursday: Off Friday: Off Saturday: 2pm- 11pm OR Sunday: 4am - 2pm Monday: 4am - 2pm Tuesday:Off Wednesday: Off Thursday: 4am - 2pm Friday: 4am - 2pm Saturday: 4am - 2pm Responsibilities We are hiring now for immediate openings. Responsibilities include: Greet all customers using prescribed, appropriate dialogue as they arrive on the lot Remind customer to check for personal belongings Identify any items found in the vehicle with a unit number, date, time and turn into lost and found Advise and review rental charges; and provide an accurate receipt to the customer Provide information in a professional and courteous manner regarding transportation to the airport terminal Thank customers using the prescribed dialogue Inquire about service, satisfaction and document dissatisfaction Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report Use of proper statement to determine if vehicle is being returned with full tank of gas Complete a service alert for any mechanical and or body damage communicated by the customers. Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location Keep lot organized for ease of access and traffic flow Seek to improve job performance through self-assessment, skill development, training and goal setting Maintain a regular and reliable level of attendance and punctuality Perform miscellaneous job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications High School Diploma or G.E.D. required Must have a minimum of 1 year prior customer service retail or administrative support experience Must have at least twelve (12) consecutive months of prior work/organizational experience Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Must be at least 18 years old |
| Salary Min | 16 |
| Salary Max | 400 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://nationalalamo-erac.icims.com/jobs/544548/return-agent---albuquerque-airport/job |
| Apply URL | https://nationalalamo-erac.icims.com/jobs/544548/return-agent---albuquerque-airport/job |
| First Seen At | 2026-05-31 18:43:33Z |
| Last Seen At | 2026-06-06 08:29:31Z |
| Last Checked At | 2026-06-06 08:29:31Z |
| Last Changed At | 2026-06-06 08:29:31Z |
| Inactive At | — |
| Source Posted At | 2026-02-25 05:00:00Z |
| Source Updated At | 2026-04-15 16:54:07Z |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=icims/board=nationalalamo-erac.icims.com/date=2026-06-06/2026-06-06T08-29-24-490Z-59409f296b96c0f8d36c331d9c76cb38c370dfb9784847d941409693ec79dad8.json |
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"description": "<h2>Overview</h2>\n<p>Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. </p>\n<p> </p>\n<p>The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.</p>\n<p> </p>\n<p>The pay for this position starts at $16 / hour plus monthly performance bonuses. Employees in this position average $400/mo, the range is between $400-$800/mo.</p>\n<p> </p>\n<p>This position is located at the Albuquerque Airport (ABQ), Rental Car Area- 3400 University Blvd Suite K Albuquerque, NM 87119.</p>\n<p> </p>\n<p>We offer:</p>\n<ul>\n <li>Paid time off</li>\n <li>Employee rental car discounts</li>\n <li>Retirement savings plan including 401k</li>\n <li>Health Insurance</li>\n <li>Life Insurance</li>\n <li>Dental Insurance</li>\n <li>Vision Insurance</li>\n <li>Training and development</li>\n</ul>\n<p> </p>\n<p>Schedule:</p>\n<ul>\n <li>Sunday: 2pm- 11pm</li>\n <li>Monday:2pm- 11pm</li>\n <li>Tuesday:2pm- 11pm</li>\n <li>Wednesday: 2pm- 11pm</li>\n <li>Thursday: Off</li>\n <li>Friday: Off</li>\n <li>Saturday: 2pm- 11pm</li>\n</ul>\n<p>OR</p>\n<ul>\n <li>Sunday: 4am - 2pm</li>\n <li>Monday: 4am - 2pm</li>\n <li>Tuesday:Off</li>\n <li>Wednesday: Off</li>\n <li>Thursday: 4am - 2pm</li>\n <li>Friday: 4am - 2pm</li>\n <li>Saturday: 4am - 2pm</li>\n</ul>\n<h2>Responsibilities</h2>\n<p>We are hiring now for immediate openings. Responsibilities include:</p>\n<ul>\n <li>Greet all customers using prescribed, appropriate dialogue as they arrive on the lot</li>\n <li>Remind customer to check for personal belongings</li>\n <li>Identify any items found in the vehicle with a unit number, date, time and turn into lost and found</li>\n <li>Advise and review rental charges; and provide an accurate receipt to the customer</li>\n <li>Provide information in a professional and courteous manner regarding transportation to the airport terminal</li>\n <li>Thank customers using the prescribed dialogue</li>\n <li>Inquire about service, satisfaction and document dissatisfaction</li>\n <li>Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report</li>\n <li>Use of proper statement to determine if vehicle is being returned with full tank of gas</li>\n <li>Complete a service alert for any mechanical and or body damage communicated by the customers.</li>\n <li>Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location</li>\n <li>Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location</li>\n <li>Keep lot organized for ease of access and traffic flow</li>\n <li>Seek to improve job performance through self-assessment, skill development, training and goal setting</li>\n <li>Maintain a regular and reliable level of attendance and punctuality</li>\n <li>Perform miscellaneous job-related duties as assigned</li>\n</ul>\n<p> </p>\n<p><em>Equal Opportunity Employer/Disability/Veterans</em></p>\n<h2>Qualifications</h2>\n<ul>\n <li>High School Diploma or G.E.D. required</li>\n <li>Must have a minimum of 1 year prior customer service retail or administrative support experience</li>\n <li>Must have at least twelve (12) consecutive months of prior work/organizational experience</li>\n <li>Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years</li>\n <li>No drug or alcohol related conviction on driving record in the past 5 years</li>\n <li>Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li>\n <li>Must be at least 18 years old</li>\n</ul>",
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