Home › Companies › Fa Eumz Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 › Assistant Manager - Trainer
Assistant Manager - Trainer
Fa Eumz Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Raghukul Tower - Jaipur, Jaipur, Rajasthan, IN · On Site · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Eumz Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Title | Assistant Manager - Trainer |
| Normalized title | - |
| Department / team | Operations |
| Location | Rajasthan, IN, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-19 / 2026-05-31 |
| Changed / last seen | 2026-06-03 / 2026-06-18 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Eumz Saasfaprod1 Fa Ocs Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Rajasthan. | Open |
| Department jobs | Active postings in Operations. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Eumz Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Source | 853d3883-5fca-4465-8371-02e8fc1e944c |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Conduct new hire training (process, product, soft skills, and systems) for voice, non-voice, and blended processes
Deliver refresher and upskilling programs to improve agent productivity and quality scores
Design and update training materials including SOPs, decks, scripts, assessments, and job aids
Conduct call monitoring, audits, and feedback sessions to identify training gaps
Work closely with Quality and Operations teams to improve KPIs such as AHT, CSAT, FCR, and compliance
Provide coaching and mentoring to improve communication, product knowledge, and customer handling
Full job record
| Job ID | c98ff9c47632003221b9c30092ed3722a9c26bf8 |
| Org ID | 2189ea70-e981-440f-98ab-1ba16f532b0d |
| Source ID | 853d3883-5fca-4465-8371-02e8fc1e944c |
| Board ID | 853d3883-5fca-4465-8371-02e8fc1e944c |
| Provider | oracle_hcm |
| Provider Job Key | 11725 |
| Title | Assistant Manager - Trainer |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Raghukul Tower - Jaipur, Jaipur, Rajasthan, IN |
| Department | Operations |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | Rajasthan |
| Salary Raw | Description Conduct new hire training (process, product, soft skills, and systems) for voice, non-voice, and blended processes Deliver refresher and upskilling programs to improve agent productivity and quality scores Design and update training materials including SOPs, decks, scripts, assessments, and job aids Conduct call monitoring, audits, and feedback sessions to identify training gaps Work closely with Quality and Operations teams to improve KPIs such as AHT, CSAT, FCR, and compliance Provide coaching and mentoring to improve communication, product knowledge, and customer handling |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://fa-eumz-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/11725 |
| Apply URL | https://fa-eumz-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/11725 |
| First Seen At | 2026-05-31 18:06:36Z |
| Last Seen At | 2026-06-18 11:23:56Z |
| Last Checked At | 2026-06-18 11:23:56Z |
| Last Changed At | 2026-06-03 11:22:57Z |
| Inactive At | — |
| Source Posted At | 2026-05-19 12:58:37Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-eumz-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-18/2026-06-18T11-21-44-784Z-8ebe1e89eb790596d301bc02eb4e8c5c8df70a5e6d0bafdf28c73a75c6026aa1.json |
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