MEDICAL ASSISTANT - Family Medicine (Certification/Diploma in Medical Assisting)

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    "description": "<p style=\"margin-left:0in; margin-right:0in; text-align:center\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><em><span style=\"color:#e74c3c\">Openings may be available at multiple Ravenswood locations, including East Palo Alto, Palo Alto, Mountain View, and Sunnyvale.</span></em></span></p>\n\n<p style=\"margin-right:24px; text-align:justify\"><strong>ORGANIZATION</strong></p>\n\n<p style=\"margin-right:24px; text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">The mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health.</span></span></p>\n\n<p style=\"margin-right:24px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:24px; text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>POSITION SUMMARY</strong>&nbsp;&nbsp;&nbsp;&nbsp; </span></span></p>\n\n<p style=\"margin-right:24px; text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Under direct supervision of the Family Medicine Supervisor, the Medical Assistant provides clinical support in the service of patients as member of a care team that includes medical physicians, nurse practitioners, physician assistants, nurses, health coaches and other staff.&nbsp; Individual tasks include rooming patients, taking vital signs, verifying chief concerns, obtaining medical histories, collecting specimens for lab tests, anticipating the needs of patients and other team members, documenting all patient interactions in the electronic health record, and other duties as assigned related to the comfort, care, and medical treatment of patients of the clinic.</span></span></p>\n\n<p style=\"margin-right:24px; text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">The secondary function is providing clinical support in the service of patients as a Medical Assistant for Podiatry, Chiropractic services, Women&rsquo;s Health and Pediatric Departments.&nbsp; Individual tasks include rooming patients, taking vital signs, verifying chief concerns, obtaining medical histories, collecting specimens for lab tests, performs orders for diagnostic tests, routinely arranges outside referral appointments, provides patient education under approved clinical protocols, anticipating the needs of patients and other team members, documenting all patient interactions in the electronic health record (EHR), and other duties as assigned related to the comfort, care, and medical treatment of patients of the clinic.</span></span></p>\n\n<p style=\"margin-right:24px; text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">This position is a member of the care team consisting of medical physicians, nurse practitioners, physician assistants, nurses, health coaches, and other staff that supports PCMH standards and practices.&nbsp; They will work primarily at the Bay Road, East Palo Alto location, and will be available to cover for vacations or sick calls at any of the other RFHN locations in Palo Alto, Mountain View, and Sunnyvale.</span></span></p>\n\n<p style=\"margin-right:48px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:48px; text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Duties and Responsibilities</strong></span></span></p>\n\n<p style=\"margin-right:48px; text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><em>To be performed in accordance with RFHN Policies and Procedures</em></span></span></p>\n\n<p style=\"margin-right:48px; text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Medical Assistant Duties:</strong></span></span></p>\n\n<ol>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Cleans and sets up rooms in preparation for exams.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Prepares electronic record (EPIC system) for documenting patient visits.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Collects vital signs (temperature, BP, weight, pulse, height, head circumference, BMI etc.) per protocols.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Collects and documents chief complaint, screening questions, health histories, medications, and other appropriate information based on the patient&rsquo;s presenting concerns. </span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Assists providers during exams and/or medical procedures.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Follows through on provider&rsquo;s instructions; ensures that all of the patient&rsquo;s needs have been met.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Uses Standard and Personal Precautions in all appropriate situations.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Performs routine injections.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Collects and handles laboratory specimens and performs simple lab tests according to standard procedures.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Completes lab requisitions and vaccine logs, documents lab results, and other paperwork accurately.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Initiates specialty referrals including sending necessary provider documentation, imaging and test results.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Maintains patient confidentiality at all times.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Provides excellent customer service in a sensitive and non-judgmental manner.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Keeps pace with provider flow, works efficiently, notifying patients regularly regarding wait times.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Assists peers and others on the care team to ensure timely, optimum patient care.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Projects a professional image at all times, including adherence to dress code and standards of communication.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Other duties as assigned and requested.</span></span></li>\n</ol>\n\n<p style=\"margin-left:48px; margin-right:48px\">&nbsp;</p>\n",
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    "qualifications": "<p style=\"margin-right:48px\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><strong>QUALIFICATIONS</strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\">High School diploma or GED required.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\">Graduate from a Medical Assisting program required.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\">Bilingual/biliterate Spanish/English highly desirable.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\">Bilingual/biliterate Tongan/English highly desirable.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\">Basic Life Support certification required.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\">Minimum one year of experience working in primary care or community clinic in addition to internship/externship strongly preferred.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\">Experience in Women&#39;s Health or Pediatrics preferred.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\">Knowledge and experience working with electronic charting and scheduling systems.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\">Computer literate in a Windows-based environment.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\">Detail-oriented with a high degree of accurac.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\">Ability to work independently as well as in a team.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\">Ability to travel to other clinic sites when needed.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\">Up to date with COVID-19 vaccines per current CDC guidelines strongly recommended.</span></span></span></li>\n</ul>\n\n<p style=\"margin-left:0in; margin-right:0in\">&nbsp;</p>\n\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\">The pay range for this position is $24.00 to $32.00 per hour. However, the final base pay will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers.</span></span></span></p>\n\n<p style=\"margin-left:0in; margin-right:0in\">&nbsp;</p>\n\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\">Ravenswood Family Health Network is an equal opportunity employer.</span></span></span></p>\n",
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