BDC Service

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    "description": "<p><strong>Outbound Call Center Representative</strong></p>\r\n\r\n<p>Safford Automotive Groups Service BDC is looking to add a new division in 2024! This new area will be outbound centered and focused, prioritizing calls, texts and email communications.</p>\r\n\r\n<p>As an Outbound Call Center Representative, you will be the main liaison between our company&#39;s current and potential customers for 18 Safford and Safford Brown locations. We will incorporate several more in over the coming months.</p>\r\n\r\n<p>In this position, you will be directly interacting with our customers in regards to the following areas and more:</p>\r\n\r\n<ul>\r\n\t<li>1st Service Appointment</li>\r\n\t<li>Next Service Appointment</li>\r\n\t<li>No Next Appointment Scheduled</li>\r\n\t<li>Declined Services</li>\r\n\t<li>Manufacturer Safety Recalls</li>\r\n\t<li>Service Visit Follow Up</li>\r\n\t<li>CSI Reminder</li>\r\n\t<li>Vehicle Alerts</li>\r\n\t<li>Pre Paid Maintenance&nbsp;</li>\r\n\t<li>Expiring Maintenance Packages</li>\r\n\t<li>Loyalty Risk ( 12 months no service)</li>\r\n\t<li>Special Order Parts ( as needed )</li>\r\n\t<li>Confirmations ( as needed&nbsp;</li>\r\n</ul>\r\n\r\n<p>No previous experience is required for this position however we ask that you bring a foundation of:</p>\r\n\r\n<ul>\r\n\t<li>Having a positive personality</li>\r\n\t<li>Ability to be a team player</li>\r\n\t<li>Pay high attention to detail</li>\r\n\t<li>Reliable</li>\r\n\t<li>Dedication to learning and applying new knowledge</li>\r\n\t<li>Follow directions</li>\r\n\t<li>Be able to adhere to a process</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n",
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