Sales Specialist (Student Clerical) - Central Tech Store

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    "jobTitle": "Sales Specialist (Student Clerical) - Central Tech Store",
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    "description": "<p style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong><u>Position Overview </u></strong></span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">The UCO Office of Information Technology is seeking a Sales Specialist for the Central Tech Store. The sales specialist is the essence of a customer&#39;s experience at the Central Tech Store. A successful candidate will have sound knowledge of technology, and at the same time possess the ability to translate technology-speak into everyday language. Inspires repeat visits and use of technology. Responsible for maintaining outstanding customer service according to Central Tech Store standards, generating sales, merchandising, and safeguarding store assets. This position reports to the Retail Manager of the Central Tech Store.</span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong><u>Hours per Week</u></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">15-20 hours per week.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Flexible, Monday-Friday. </span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong><u>Department Specific Job Functions</u></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Typical duties may include but are not limited to typing, filing, answering telephones, customer service, scheduling appointments, and Microsoft Office experience.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Ensures each customer receives outstanding service by providing a friendly environment. Meets people and builds relationships with customers.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Maintains solid product knowledge and awareness of all promotions and advertisements.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Understands customers&rsquo; needs and connects them with the right solution.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Develops complete solutions based on customer&rsquo;s (especially UCO students, faculty and staff) needs.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Generates excitement about present and future products.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Assists in floor moves, merchandising, display maintenance, and housekeeping.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Assists in processing and replenishing merchandise and monitoring floor stock.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Aids customers in locating merchandise.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Communicates customer requests to management.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Translates &ldquo;techno-speak&rdquo; into layman&rsquo;s terms.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Assists in completing price changes.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Participates in year-end inventory and cycle counts.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Assists in ringing up sales at registers and/or bagging merchandise.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Participates in and passes retail sales and product training and reviews.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Performs other duties as assigned by manager.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong><u>Enrollment Requirements</u></strong></span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong>Fall/Spring Semesters</strong>: All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.</span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong>Summer Semester</strong>: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.</span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><strong>Enrollment Exception</strong>: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact </span><a href=\"mailto:[email protected]\" style=\"color:#0000FF;text-decoration:underline;\"><span style=\"color:#000000;\">[email protected]</span></a><span style=\"color:#000000;\"> for more information.</span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong><u>Qualifications/Experience Required</u></strong></span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Must possess excellent customer service and oral/written communication skills. Must be self-motivated and energetic. Must have a desire and ability to work as part of a team. An outgoing personality that exemplifies a positive brand for the store and provides an excellent retail experience. Social skills that allow for comfortable and professional communication with customers and peers. Positive attitude that creates excellent customer service and great teamwork among peers.</span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong><u>Qualifications/Experience Preferred</u></strong></span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Retail sales experience preferred. Tech savvy. Customer focused. </span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong><u>Knowledge/Skills/Abilities</u></strong></span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Basic knowledge of Central Tech Store tasks procedures. Ability to operate all equipment necessary to perform the job. Ability to take direction from leadership team to allow store to operate accordingly. Ability to read, count, and write to accurately complete all documentation. Ability to grasp new concepts quickly, multi-task and work under pressure. Ability to work in a fast-paced, dynamic environment. Flexibility to meet change head-on. </span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong><u>Physical Demands</u></strong></span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.</span></span></span></p>\r\n",
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