Contract Sales Project Representative

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  "last_changed_at": "2026-05-30T05:59:56.170Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Chicago, Illinois, United States",
    "city": "Chicago",
    "region": "IL",
    "country": "United States",
    "is_remote": true,
    "confidence": 0.8
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  "inferred_at": "2026-06-06T10:14:29.813Z",
  "launch_scope": {
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    "included": true,
    "location": {
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    "countries": [
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  "remote_policy": "remote",
  "salary_period": "hour",
  "workplace_type": "remote",
  "salary_currency": "USD"
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{
  "list_job": {
    "id": "884",
    "isRemote": null,
    "location": {
      "city": null,
      "state": null
    },
    "atsLocation": {
      "city": "Chicago",
      "state": "Illinois",
      "country": "United States",
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    "departmentId": "19199",
    "locationType": "1",
    "jobOpeningName": "Contract Sales Project Representative",
    "departmentLabel": "Contract Project Support",
    "employmentStatusLabel": "Full Time"
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    "location": {
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    },
    "datePosted": "2026-05-12",
    "atsLocation": {
      "city": "Chicago",
      "state": "Illinois",
      "country": "United States",
      "countryId": "1"
    },
    "description": "<p><span style=\"font-family: georgia, palatino\">At Phillip Jeffries, we believe beautiful design begins with passion, integrity, and connection. What started in 1976 as a small family business with just ten grasscloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wallcoverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do. We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint.</span></p>\n<p><br></p>\n<p><span style=\"font-family: georgia, palatino\">If you’re inspired by thoughtful design, meaningful relationships, and being part of a team that’s shaping extraordinary interiors, we invite you to apply for the <span>Contract Sales Project Representative</span>. In this role, you will provide essential support to the sales team and clients working on commercial projects, helping to enhance the team's ability to meet sales targets and improve the overall customer purchasing experience. This position is fully remote and based in your home office reporting to the Assistant Sales Support Manager, Contract</span></p>\n<p><br></p>\n<p><span style=\"font-family: georgia, palatino; font-weight: bold\">What You’ll Be Doing</span></p>\n<p><span style=\"font-family: georgia, palatino; font-weight: bold\">Customer Experience &amp; Sales Support</span></p>\n<ul>\n<li><span style=\"font-family: georgia, palatino\">Cultivate and maintain strong relationships with top designers, luxury showrooms, and sales teams, delivering exceptional service</span></li>\n<li><span style=\"font-family: georgia, palatino\">Provide expert product knowledge to assist clients confidently and accurately</span></li>\n<li><span style=\"font-family: georgia, palatino\">Handle inquiries, troubleshoot issues, and resolve concerns for designers, architects, and installers</span></li>\n<li><span style=\"font-family: georgia, palatino\">Manage orders, coordinate shipments, and track logistics to ensure timely delivery</span></li>\n<li><span style=\"font-family: georgia, palatino\">Process payments, create packing lists, and handle returns or replacements efficiently</span></li>\n<li><span style=\"font-family: georgia, palatino\">Perform meticulous data entry and ensure accurate CRM documentation</span></li>\n<li><span style=\"font-family: georgia, palatino\">Assist clients with web account setup, order processing, and pricing quotes</span></li>\n<li><span style=\"font-family: georgia, palatino\">Identify cross-selling opportunities and make proactive outbound calls for sales follow-ups</span></li>\n<li><span style=\"font-family: georgia, palatino\">Act as the main connection of support to Phillip Jeffries HQ for assigned territories, including the contract sales team, dual reps, and partner showrooms</span></li>\n<li><span style=\"font-family: georgia, palatino\">Coordinate sample orders for assigned territories while reps are on the road</span></li>\n<li><span style=\"font-family: georgia, palatino\">Review client contracts to ensure the requested product aligns with requirements</span></li>\n<li><span style=\"font-family: georgia, palatino\">Foster a collaborative team environment, offering support to colleagues and departments</span></li>\n</ul>\n<p><span style=\"font-family: georgia, palatino; font-weight: bold\">Pipeline &amp; Project Management</span></p>\n<ul>\n<li><span style=\"font-family: georgia, palatino\">Collaborate with sales reps and clients to align on project timelines, goals, and execution</span></li>\n<li><span style=\"font-family: georgia, palatino\">Manage the full project life cycle, ensuring deadlines for approvals, meetings, and onsite needs are met</span></li>\n<li><span style=\"font-family: georgia, palatino\">Serve as the liaison between departments, tracking progress, updating CRM records, and resolving potential issues proactively</span></li>\n<li><span style=\"font-family: georgia, palatino\">Maintain organized project documentation, ensuring all necessary details are available in CRM and Contract Folders</span></li>\n<li><span style=\"font-family: georgia, palatino\">Provide proactive follow-up on quotes before expiration and ensure accurate pricing coordination</span></li>\n<li><span style=\"font-family: georgia, palatino\">Regularly communicate with sales reps to review and update project statuses</span></li>\n</ul>\n<p><span style=\"font-family: georgia, palatino\"> </span></p>\n<p><span style=\"font-family: georgia, palatino; font-weight: bold\">What You Bring to the Table</span></p>\n<ul>\n<li><span style=\"font-family: georgia, palatino\">Location preference Chicago, IL area or availability to work from 8:30 AM–5:30 PM CST</span></li>\n<li><span style=\"font-family: georgia, palatino\">Minimum of 1 year of experience in a customer service or sales support role</span></li>\n<li><span style=\"font-family: georgia, palatino\">Ability to build strong relationships with sales representatives and clients</span></li>\n<li><span style=\"font-family: georgia, palatino\">Exceptional communication skills, both written and verbal, with an outstanding phone manner</span></li>\n<li><span style=\"font-family: georgia, palatino\">Demonstrated ability to multitask and effectively prioritize tasks in a fast-paced environment</span></li>\n<li><span style=\"font-family: georgia, palatino\">Proactive problem-solving approach, utilizing analytical skills to identify and resolve issues efficiently</span></li>\n<li><span style=\"font-family: georgia, palatino\">Excellent time management and follow-up abilities</span></li>\n<li><span style=\"font-family: georgia, palatino\">Proficient computer skills, including data management, Microsoft Word, and Excel</span></li>\n</ul>\n<p><span style=\"font-family: georgia, palatino\"> </span></p>\n<p><span style=\"font-family: georgia, palatino; font-weight: bold\">The Phillip Jeffries Experience </span></p>\n<p><span style=\"font-family: georgia, palatino\">At Phillip Jeffries, we believe exceptional work deserves exceptional care. Our commitment to creating a more beautiful world extends to how we support our team, offering thoughtfully designed benefits and meaningful perks that reflect our appreciation for your talent and time.</span></p>\n<p><span style=\"font-family: georgia, palatino; font-weight: bold\">Your Compensation Journey</span></p>\n<ul>\n<li><span style=\"font-family: georgia, palatino\">Competitive hourly rate ranging from $29.00 to $31.73.<span style=\"font-weight: bold\">, </span>based on your experience in customer service and sales supported based roles</span></li>\n<li><span style=\"font-family: georgia, palatino\">Sales Support Quarterly Bonus Plan</span></li>\n<li><span style=\"font-family: georgia, palatino\">Annual bonus opportunity to reward your performance</span></li>\n<li><span style=\"font-family: georgia, palatino\">Cost of Living increases that honor your growth and commitment</span></li>\n<li><span style=\"font-family: georgia, palatino\">Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required</span></li>\n</ul>\n<p><span style=\"font-family: georgia, palatino; font-weight: bold\">Health Benefits That Take Care of You</span></p>\n<ul>\n<li><span style=\"font-family: georgia, palatino\">Comprehensive medical coverage with employee premiums as low as $40 per month</span>\n<ul>\n<li><span style=\"font-family: georgia, palatino\">Coverage options for spouse, domestic partner, civil union partner, and family</span></li>\n</ul>\n</li>\n<li><span style=\"font-family: georgia, palatino\">Health Reimbursement Account (HRA) to offset medical expenses</span></li>\n<li><span style=\"font-family: georgia, palatino\">Prescription, dental, and vision coverage to support whole-person wellness</span></li>\n<li><span style=\"font-family: georgia, palatino\">Flexible Spending Accounts (FSAs) for healthcare and dependent care</span></li>\n<li><span style=\"font-family: georgia, palatino\">Employee Assistance Program that supports your mental, financial, and physical well-being</span></li>\n<li><span style=\"font-family: georgia, palatino\">Pet insurance for your four-legged companions</span></li>\n</ul>\n<p><span style=\"font-family: georgia, palatino; font-weight: bold\">Time to Recharge</span></p>\n<ul>\n<li><span style=\"font-family: georgia, palatino\">16 paid personal days each year to relax, recharge, or travel</span></li>\n<li><span style=\"font-family: georgia, palatino\">Paid holidays including New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve</span></li>\n<li><span style=\"font-family: georgia, palatino\">Additional paid time off during our annual company closure between Christmas and New Year’s</span></li>\n<li><span style=\"font-family: georgia, palatino\">Earn extra paid time off by completing your annual wellness physical</span></li>\n<li><span style=\"font-family: georgia, palatino\">Up to three paid days each year to give back through volunteer work</span></li>\n</ul>\n<p><span style=\"font-family: georgia, palatino; font-weight: bold\">Career Elevation</span></p>\n<ul>\n<li><span style=\"font-family: georgia, palatino\">Structured onboarding with clear 30, 60, and 90-day milestones and continued training for long-term success</span></li>\n</ul>\n<p><span style=\"font-family: georgia, palatino; font-weight: bold\">Perks at Work</span></p>\n<ul>\n<li><span style=\"font-family: georgia, palatino\">Exclusive employee discount on Phillip Jeffries wallcoverings to elevate your home</span></li>\n<li><span style=\"font-family: georgia, palatino\">Access to Working Advantage with discounts on travel, entertainment, and everyday purchases</span></li>\n</ul>\n<p><span style=\"font-family: georgia, palatino\">Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.</span></p>\n<p><span style=\"font-family: georgia, palatino\"> </span></p>\n<p><span style=\"font-family: georgia, palatino\"> </span></p>",
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    "jobOpeningShareUrl": "https://phillipj.bamboohr.com/careers/884",
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