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HomeCompaniesEeih Fa Us2 Oraclecloud Com CX 6SAP AMS CLIENT DELIVERY MANAGER Subcontractor

SAP AMS CLIENT DELIVERY MANAGER Subcontractor

Eeih Fa Us2 Oraclecloud Com CX 6 · FL, United States · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEeih Fa Us2 Oraclecloud Com CX 6
TitleSAP AMS CLIENT DELIVERY MANAGER Subcontractor
Normalized title-
Department / team-
LocationFL, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2024-05-17 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Linked records

CompanyEeih Fa Us2 Oraclecloud Com CX 6
Sourcea5df4f2f-57b2-4212-bfee-0bbd8de77184
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description GENERAL SUMMARY Primarily responsible for day-to-day SAP application managed services support for multiple customers. They apply well-honed consulting, service delivery management skills to ensure quality of support delivered and customer satisfaction. ESSENTIAL FUNCTIONS o Managing all support needs for multiple assigned customers o Build/manage relationships with key customer stake holders o Conduct new customer onboarding o Help build/maintain customer specific change control procedures o Ticket triage, resource management, invoice management and other management activities for assigned customers o To work closely with all necessary parties involved to ensure success of the AMS support practice o Partake in the deliverable development of the AMS setup o Partake in any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization o Fully comply with and adhere to all the standard AMS process & procedures that are developed. o Developing and presenting conclusions and recommendations to senior client management o Overseeing the quality of deliverables o Managing executive level client relationships o Leading, coaching, developing and supervising the efforts of junior staff REQUIRED QUALIFICATIONS, EXPERIENCE AND SKILLS: o At least 7 years of IT management experience o 5 years of leadership responsibility managing mid to large size teams and influencing senior level management and key stakeholders o Experience managing an SAP implementation or support team with small and midsize enterprises (SMBs) is a preferred o Ability to multi task, handling multiple tickets with multiple customers and prioritize appropriately o Interpersonal skills: strong presentation/ communication / facilitation/ leadership skills (oral and written) o Ability to work independently, guide clients, understand business processes and work cohesively with project team members. o The ability to effectively operate independently and in a team environment o Outstanding verbal and written communication skills including presentation skills (MS PowerPoint, Visio) and oral presentation skills including presentation and facilitation o An MBA or other relevant advanced degree is preferred WORKING CONDITIONS:  Home office  Occasional travel to customer sites is required

Full job record

Job IDc93156f26ee794f61954c5ef3b60baec7873da89
Org ID7ab47f15-46a5-4a98-8f70-9879c4dd8e2e
Source IDa5df4f2f-57b2-4212-bfee-0bbd8de77184
Board IDa5df4f2f-57b2-4212-bfee-0bbd8de77184
Provideroracle_hcm
Provider Job Key484
TitleSAP AMS CLIENT DELIVERY MANAGER Subcontractor
Normalized Title
Statusactive
Activeyes
Location TextFL, United States
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionFL
City
Salary RawDescription GENERAL SUMMARY Primarily responsible for day-to-day SAP application managed services support for multiple customers. They apply well-honed consulting, service delivery management skills to ensure quality of support delivered and customer satisfaction. ESSENTIAL FUNCTIONS o Managing all support needs for multiple assigned customers o Build/manage relationships with key customer stake holders o Conduct new customer onboarding o Help build/maintain customer specific change control procedures o Ticket triage, resource management, invoice management and other management activities for assigned customers o To work closely with all necessary parties involved to ensure success of the AMS support practice o Partake in the deliverable development of the AMS setup o Partake in any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization o Fully comply with and adhere to all the standard AMS process & procedures that are developed. o Developing and presenting conclusions and recommendations to senior client management o Overseeing the quality of deliverables o Managing executive level client relationships o Leading, coaching, developing and supervising the efforts of junior staff REQUIRED QUALIFICATIONS, EXPERIENCE AND SKILLS: o At least 7 years of IT management experience o 5 years of leadership responsibility managing mid to large size teams and influencing senior level management and key stakeholders o Experience managing an SAP implementation or support team with small and midsize enterprises (SMBs) is a preferred o Ability to multi task, handling multiple tickets with multiple customers and prioritize appropriately o Interpersonal skills: strong presentation/ communication / facilitation/ leadership skills (oral and written) o Ability to work independently, guide clients, understand business processes and work cohesively with project team members. o The ability to effectively operate independently and in a team environment o Outstanding verbal and written communication skills including presentation skills (MS PowerPoint, Visio) and oral presentation skills including presentation and facilitation o An MBA or other relevant advanced degree is preferred WORKING CONDITIONS:  Home office  Occasional travel to customer sites is required
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://eeih.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_6/job/484
Apply URLhttps://eeih.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_6/job/484
First Seen At2026-05-31 18:06:26Z
Last Seen At2026-06-06 11:42:35Z
Last Checked At2026-06-06 11:42:35Z
Last Changed At2026-05-31 18:06:26Z
Inactive At
Source Posted At2024-05-17 20:10:44Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eeih.fa.us2.oraclecloud.com|CX_6/date=2026-06-06/2026-06-06T11-42-05-656Z-e8751085f65ebe5e2b44f435bea104f0f4d06d845b995ce1382be89ed99cf2cf.json
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Extensions
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