Home › Companies › LighthouseAI › Office Support & QA Specialist
Office Support & QA Specialist
LighthouseAI · Narberth, PA, United States · On Site · Active · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | LighthouseAI |
| Title | Office Support & QA Specialist |
| Normalized title | - |
| Department / team | PS: Licensing |
| Location | Narberth, PA, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-05-18 / 2026-05-29 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from LighthouseAI. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Narberth. | Open |
| Department jobs | Active postings in PS: Licensing. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | LighthouseAI |
| Source | 16ab18bd-2906-4e9c-b43c-d9f6776a9fa9 |
| ATS provider | Rippling ATS |
Description
company
About LighthouseAI
LighthouseAI provides pharmaceutical state licensing software and services to pharmaceutical manufacturers, wholesale distributors, logistics companies, and pharmacies. The LighthouseAI product suite includes LighthouseAI Intelligence®, which uses artificial intelligence to automate compliance requirement research, and LighthouseAI Management® which enables maintenance. LighthouseAI creates a stress-free and streamlined state licensing experience with support from our expert industry veterans and professional solutions.
role
This is a full-time in office position in Narberth/Penn Valley, PA.
Working Hours: Monday-Friday 8am - 4:30pm
Essential Duties and Responsibilities:
Office Assistant
Document Management Organize and maintain physical and digital files, ensuring accurate and efficient record-keeping. Shred confidential and outdated documents in compliance with company policies. File and retrieve documents as needed. Process incoming mail for project managers, including opening, scanning, and uploading documents. Convert files to different formats as needed (Adobe PDF, etc.). Maintain and update the client database (Lighthouse – Document Repository). Mailroom and Office Support Serve as a backup for the mailroom, handling tasks in the absence of designated staff and assisting with mail related requests. Prepare and coordinate mail drops and deliveries through UPS, USPS, and FedEx. Receive and distribute incoming packages and correspondence efficiently. Assist with conference-related shipments and other special projects as assigned. General Office Tasks Perform light housekeeping duties, such as breaking down and disposing of boxes to maintain a clean and organized workspace. Lift and move items up to 40 lbs as required for shipments, office organization, and supplies management. Support various administrative functions as needed based on business requirements. Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company and/or it’s clients. Administrative Duties: Take on additional responsibilities and tasks as determined by the evolving needs of the company and its customers. Support front office and office manager duties as needed Demonstrate flexibility and a proactive approach to meeting dynamic organizational goals.
QA Specialist (future add on responsibility)
Assist QA Manager with quality reviews of documentation to ensure compliance with state regulations and company standards. Assist QA Manager with maintaining the Legal Inc documents and processes including Business Registrations, Foreign Qualifications, and Annual/Biennial reporting.
Qualifications:
1–3 years of office administration or document management experience. Previous experience in a law firm is preferred but not required. Proficiency with Microsoft Office Suite, Adobe PDF, and document management systems/databases. Strong organizational skills with attention to detail and accuracy. Effective written and verbal communication skills; ability to handle confidential information professionally. Flexible, proactive, and able to manage multiple priorities in a fast-paced environment. Ability to lift up to 40 lbs and perform light housekeeping/office support tasks.
Compenstion: $24/hour
Benefits:
Health, Dental, Vision Insurance STD, LTD, Life Insurance 401(k) 10 Paid Holidays 3 weeks PTO annually
Full job record
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| Org ID | 8907b55b-0c90-43ed-a094-f84abcd75caa |
| Source ID | 16ab18bd-2906-4e9c-b43c-d9f6776a9fa9 |
| Board ID | 16ab18bd-2906-4e9c-b43c-d9f6776a9fa9 |
| Provider | rippling |
| Provider Job Key | fb30bfe2-e1ae-4edf-ad33-9724973bf4e0 |
| Title | Office Support & QA Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Narberth, PA, United States |
| Department | PS: Licensing |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | PA |
| City | Narberth |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ats.rippling.com/lighthouseai-careers/jobs/fb30bfe2-e1ae-4edf-ad33-9724973bf4e0 |
| Apply URL | https://ats.rippling.com/lighthouseai-careers/jobs/fb30bfe2-e1ae-4edf-ad33-9724973bf4e0 |
| First Seen At | 2026-05-29 07:10:33Z |
| Last Seen At | 2026-06-06 19:21:58Z |
| Last Checked At | 2026-06-06 19:21:58Z |
| Last Changed At | 2026-06-06 19:21:58Z |
| Inactive At | — |
| Source Posted At | 2026-05-18 18:47:18Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=lighthouseai-careers/date=2026-06-06/2026-06-06T19-21-57-331Z-1138e20d4510468452cb36c5ad0b81fc4c3cc80a8be841bfb76504f3e0f4af06.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">This is a full-time in office position in Narberth/Penn Valley, PA.</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><u><span style=\"font-size:11pt;text-decoration:underline;white-space:pre-wrap;\">Working Hours: Monday-Friday 8am - 4:30pm</span></u></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Essential Duties 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0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Process incoming mail for project managers, including opening, scanning, and uploading documents.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Convert files to different formats as needed (Adobe PDF, etc.).</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Maintain and update the client database (Lighthouse – Document Repository).</span></li></ul></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Mailroom and Office Support</strong></b></li><li style=\"font-size:11pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Serve as a backup for the mailroom, handling tasks in the absence of designated staff and assisting with mail related requests.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Prepare and coordinate mail drops and deliveries through UPS, USPS, and FedEx.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Receive and distribute incoming packages and correspondence efficiently.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Assist with conference-related shipments and other special projects as assigned.</span></li></ul></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">General Office Tasks</strong></b></li><li style=\"font-size:11pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Perform light housekeeping duties, such as breaking down and disposing of boxes to maintain a clean and organized workspace.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Lift and move items up to 40 lbs as required for shipments, office organization, and supplies management.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Support various administrative functions as needed based on business requirements.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company and/or it’s clients.</span></li></ul></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Administrative Duties:</strong></b></li><li style=\"font-size:11pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Take on additional responsibilities and tasks as determined by the evolving needs of the company and its customers.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Support front office and office manager duties as needed</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Demonstrate flexibility and a proactive approach to meeting dynamic organizational goals.</span></li></ul></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">QA Specialist (future add on responsibility)</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Assist QA Manager with quality reviews of documentation to ensure compliance with state regulations and company standards.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Assist QA Manager with maintaining the Legal Inc documents and processes including Business Registrations, Foreign Qualifications, and Annual/Biennial reporting.</span></li></ul></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Qualifications: </strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">1–3 years of office administration or document management experience.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Previous experience in a law firm is </span><b><strong style=\"white-space:pre-wrap;\">preferred </strong></b><span style=\"white-space:pre-wrap;\">but not required.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Proficiency with Microsoft Office Suite, Adobe PDF, and document management systems/databases.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Strong organizational skills with attention to detail and accuracy.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Effective written and verbal communication skills; ability to handle confidential information professionally.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Flexible, proactive, and able to manage multiple priorities in a fast-paced environment.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ability to lift up to 40 lbs and perform light housekeeping/office support tasks.</span></li></ul><p style=\"font-family:"Basel 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Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Health, Dental, Vision Insurance</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">STD, LTD, Life Insurance</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">401(k)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">10 Paid Holidays</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">3 weeks PTO annually</span></li></ul>",
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