[IN] Customer Relationship Manager

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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Full Time</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Bangalore, IN</span><br></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px; font-weight: bold\">Innovate with Benchmark Gensuite as a Customer Relationship Manager</span></p>\n<p><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Everyone wants to make the world a better place. We work to make it happen. By joining Benchmark </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you’ll be </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">helping customers throughout the business community empower informed decision making, improve </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">employee safety, and lessen their environmental footprint while creating a culture that values diversity, </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">equity, and inclusion. Join us and help make the corporate world better for the planet and better for its </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">employees.</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Benchmark Gensuite jobs play a crucial role in helping develop our unified EHS, Sustainability, and ESG </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">digital transformation software solutions that enable cross-functional performance excellence, enhance </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">businesses’ sustainability efforts, and help them achieve their ESG goals. With our incredible global team, </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">the collaborative spirit of our subscribers and partners, and the continuous innovation in exciting new </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">technologies like Artificial Intelligence, Machine Learning, and IoT, a career at Benchmark Gensuite mean </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">you will continuously use and evolve your skills to develop fresh ideas and initiatives.</span><br><br></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px; font-weight: bold\">Benchmark Gensuite Benefits</span></p>\n<p><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">At Benchmark Gensuite, your hard work is rewarded. We offer annual bonus programs, regular teambuilding events, and off-cycle reviews to promptly give excellent performers their due. With engaging </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">team activities including happy hours and exciting virtual events, we actively encourage our teams to </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">connect and build a strong, supportive, and fun rapport! Our Benchmark Gensuite Team Member </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Networks, like the Respect for Diversity Group and the Sustainability Group, offer a safe and supportive </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">space, bringing together team members who share a common identity and empowering them to voice </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">their ideas and initiate action. Explore Benchmark Gensuite job openings and come join us as we combine </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">our collective creativity and passion to meet and exceed the expectations of our customers.</span><br><br></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px; font-weight: bold\">About Benchmark Gensuite</span></p>\n<p><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Benchmark Gensuite® enables companies to implement robust, cross-functional digital systems for EHS, </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Sustainability, and ESG Reporting through a unified digital platform—locally, globally and across diverse </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">operating profiles.</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">the Benchmark Gensuite® platform has helped companies worldwide manage their EHS, Sustainability; </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Quality; Operational Risk and Compliance; Product Stewardship, and Supply Chain Risks for over two </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">decades; and now organically integrated with cutting-edge ESG disclosure reporting and management </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">solutions. Join over 3 million users that trust Benchmark Gensuite® with their software system needs and </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">and collaborative innovation.</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px; font-weight: bold\">Responsibilities:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Coordinating the implementation of SAAS solutions, liaising between internal teams and </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">clients to ensure implementation is successfully completed</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Work closely with internal stakeholders to develop and maintain implementation timelines, </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">ensuring that all tasks are completed on schedule.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Engage directly with clients in a customer-facing role, fostering strong relationships and </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">providing regular updates on the progress of implementations.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Identify potential challenges and proactively escalate issues to appropriate stakeholders, </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">working collaboratively to find timely and effective solutions.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Maintain accurate and up-to-date project documentation, including project plans, status </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">reports, and relevant client communication records.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px; font-weight: bold\">Required Skills</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Must have strong communication skills.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">4-6 years of strong customer delivery experience, managing projects related to business </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">software such as ERP, CRM, SAAS applications</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Previous experience in a coordination or project support role.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Proven ability to take customer suggestions or insights and translate them into technical </span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">deliverables</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14px\">Extensive technical account management &amp; customer engagement experience</span></li>\n</ul>",
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