Dealership Service Manager

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    "description": "<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:#2d2d2d\">GreenMark Equipment is the premier John Deere dealership</span></strong><span style=\"color:#2d2d2d\"> in Southwestern Michigan and Northern Indiana with 17 locations to serve our customers. We are committed to providing value-added equipment solutions through our sales, parts, service and support to farmers, commercial businesses, large property owners and homeowners. GreenMark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices.</span></span></p>\r\n\r\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"background-color:white\"><span style=\"color:#2d2d2d\">GreenMark offers the following benefits:</span></span></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Excellent health benefit package begins 1<sup>st</sup> day</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Paid Holidays</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Paid Time Off</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">401k with company match</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Incentive&nbsp; and team bonuses</span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Training and Growth:</strong></span></p>\r\n\r\n<p><span style=\"font-family:Calibri,sans-serif\">GreenMark prides itself on exceeding John Deere&rsquo;s yearly training goals. Our teams are provided with top-notch training and are the best in the industry.&nbsp;&nbsp;<strong>If you want to be one of the industry&rsquo;s best, it&rsquo;s time to come to a company that wants you to be the best!</strong> </span></p>\r\n\r\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"background-color:white\"><span style=\"color:#2d2d2d\">Purpose:</span></span></strong></span></p>\r\n\r\n<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:#2d2d2d\">Manages service operations within the dealership to ensure customer satisfaction and maximize return on investment by optimizing service department processes. Grows profitable service labor sales and exercises disciplined expense control.&nbsp;</span></span></span></p>\r\n\r\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"background-color:white\"><span style=\"color:#2d2d2d\">Responsibilities</span></span></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Schedules and assigns jobs and work areas to employees in the service department according to their skills and knowledge</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Reviews work orders for completeness and accuracy prior to customer billing</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Communicates, enforces and monitors service department processes to ensure customer satisfaction</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Creates annual location service department goals and budget, in alignment with the organizations financial and operational objectives</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Executes service department marketing plan with the direction from aftermarket manager and marketing manager</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Ensures that all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Manages recruiting, staffing and employee development activities for employees reporting to this position</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Assists with the development and training of service personnel and completes performance reviews of service staff</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Follows all safety rules and regulations in performing work assignments</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Maintains knowledge of John Deere &nbsp;products</span></li>\r\n</ul>\r\n",
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