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    "requisitionDescription": "<div><p id=\"isPasted\"><strong>UX Researcher</strong></p><p><strong>Division:</strong> DATUM, Impac Exploration Services<br><strong>Location:</strong> Remote, Oklahoma City (OK), Houston (TX)<br><strong>Type:</strong> Full-Time</p><p><strong>Find Truth at 10,000 Feet</strong></p><p>We&#39;re not hiring you to run usability tests on buttons. We&#39;re hiring you to understand how humans make million-dollar decisions at 5 AM with incomplete data and coffee that&#39;s been sitting since midnight.</p><p>DATUM is building the future of industrial AI, and here&#39;s our secret: The technology isn&#39;t the hard part. Understanding the humans who use it&mdash;that&#39;s where the magic happens. While our ML team builds models that predict the unpredictable, you&#39;ll uncover why an operator trusts their gut over the algorithm, and how we fix that.</p><p>Your research won&#39;t live in slide decks. It&#39;ll ship in products used 24/7 by people whose decisions impact energy security, environmental safety, and human lives.</p><p><strong>The Research Reality</strong></p><p>Pack your steel-toes. You&#39;ll spend as much time in the field as in front of your laptop. One day you&#39;re conducting contextual interviews on a drilling rig. The next, you&#39;re in a boardroom understanding how executives parse risk. Then you&#39;re shoulder-to-shoulder with our designer, turning insights into interfaces that actually work where the work happens.</p><p>This isn&#39;t research theater. When you say &quot;users need X,&quot; we build X. When you discover our assumptions are wrong, we pivot. Your findings directly shape what ships next week.</p><p><strong>What You&#39;ll Actually Do</strong></p><ul><li>Shadow operators through 12-hour shifts to understand their real workflows (caffeine provided)</li><li>Design research studies that work in -40&deg;F and 120&deg;F environments</li><li>Uncover why experienced engineers trust their instincts over our ML predictions&mdash;then fix it</li><li>Map the journey from sensor data to executive decision across all user types</li><li>Partner with our designer to validate every major design decision</li><li>Build empathy bridges between PhDs building models and roughnecks using them</li><li>Turn field observations into design principles that scale</li></ul><p><strong>Your Research Toolkit</strong></p><p>Methods that matter:</p><ul><li>Contextual inquiry in extreme environments</li><li>Rapid iterative testing (because we ship weekly)</li><li>Journey mapping across vastly different user groups</li><li>Diary studies with people who work when you sleep</li><li>Quantitative analysis of how predictions become decisions</li><li>Whatever methods help us understand users better, faster</li></ul><p><strong>You&#39;re Our Person If</strong></p><ul><li>You&#39;re comfortable being uncomfortable&mdash;literally and figuratively</li><li>You can build rapport with both MIT PhDs and people who&#39;ve worked rigs for 30 years</li><li>You see research as a sport, not a ceremony</li><li>You know when to be rigorous and when to be rapid</li><li>You can translate &quot;user said X&quot; into &quot;we should build Y&quot;</li><li>You&#39;re excited to learn an industry most researchers never touch</li></ul><p><strong>Especially If</strong></p><ul><li>You&#39;ve done research in complex technical domains</li><li>You&#39;ve worked in environments where &quot;fail fast&quot; isn&#39;t just a motto</li><li>You can make quantitative and qualitative research play nicely together</li><li>You&#39;ve influenced product decisions with compelling storytelling</li><li>You&#39;re curious about how expertise develops and transfers</li></ul><p><strong>The Partnership</strong></p><p>You&#39;ll work hand-in-hand with:</p><ul><li>Our UX Designer&mdash;validating designs before they ship</li><li>ML researchers&mdash;helping them understand why users don&#39;t trust the black box</li><li>Our marketing agency&mdash;ensuring brand promises match user reality</li><li>Field operations&mdash;becoming fluent in their world</li><li>Leadership&mdash;your insights drive strategy, not just features</li></ul><p><strong>Why This Research Matters</strong></p><p>In consumer tech, bad UX means abandoned carts. Here, it means abandoned wells, environmental incidents, or worse. Your research doesn&#39;t optimize engagement metrics&mdash;it optimizes for safety, efficiency, and trust in AI systems where trust has never existed before.</p><p>You&#39;ll answer questions like:</p><ul><li>How do we visualize uncertainty in ways that increase appropriate trust?</li><li>What makes an operator override an AI recommendation?</li><li>How do we design for experts who can&#39;t articulate their expertise?</li><li>What does &quot;intuitive&quot; mean to someone wearing fire-resistant gloves?</li></ul><p><strong>Growth and Impact</strong></p><p>Start by understanding users. Within months, you&#39;ll be shaping how an entire industry thinks about human-AI collaboration. Your research will be cited when we publish papers. Your methods will be stolen by competitors (we&#39;ll take it as a compliment).</p><p>When IDEO or Frog eventually tries to hire you because you&#39;ve become the expert on industrial UX research, we&#39;ll celebrate your success.</p><p><strong>The Reality Check</strong></p><p>You&#39;ll get dirty. You&#39;ll learn more about drilling operations than seems reasonable. You&#39;ll fight for users who can&#39;t fight for themselves. You&#39;ll challenge engineers who think they know what users want. You&#39;ll be the voice of reason when we want to ship too fast.</p><p>But you&#39;ll also define how an entire industry interfaces with AI. You&#39;ll make tools that matter. You&#39;ll prove that understanding users isn&#39;t a nice-to-have&mdash;it&#39;s the whole game.</p><p><strong>Ready to Research What Matters?</strong></p><p>Show us how you think about understanding users. We care more about your curiosity and methods than your years of experience. Tell us about a time you uncovered something nobody expected.</p><p>Let&#39;s go find some truth together.<br><br><br><strong>We do not currently sponsor visas or participate in CPT programs.</strong></p></div>\n",
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