Home › Companies › Ethosveterinaryhealth › Customer Service Representative
Customer Service Representative
Ethosveterinaryhealth · Palm Beach Gardens, FL, 33403 · Deleted · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Ethosveterinaryhealth |
| Title | Customer Service Representative |
| Normalized title | - |
| Department / team | - |
| Location | Palm Beach Gardens, FL, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | USD |
| Status | deleted |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-06-03 / 2026-05-30 |
| Changed / last seen | 2026-06-06 / 2026-06-04 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Ethosveterinaryhealth. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Palm Beach Gardens. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Ethosveterinaryhealth |
| Source | 0ef6690f-b517-4ff3-b496-a162d4a72675 |
| ATS provider | JazzHR / ApplyToJob |
Description
Do you thrive in a fast-paced team atmosphere and enjoy providing compassionate care to others? If so, Pet Emergency & Referral Center is looking to add YOU to their Client Service team!
Salary: $19.00 - $21.00 per hour based on experience
Schedule: We are a busy 24-hour emergency and specialty hospital. Hours and days of the week will vary, shifts available 6am-3pm, 9am-6pm, 11am-8pm, four 9 hour shifts per week. Holidays and weekends are required. Weekly shifts will be between 3-5 days per week, not to exceed 40 hours.
Benefits:
Full-benefits package with medical/dental/vision insurance plans, Life/ADD insurance plans Employee Assistance Program 401K with employer match Paid time off, sick time, and parental leave Discounted Employee Pet Insurance, Pet Services, + Supplies, employee Costco membership Birthday bonus and milestone recognition bonuses Referral rewards program for hospital recruits Uniform allowance And more! PERC in Palm Beach Gardens, Florida is a busy and growing 24-hour Emergency and Specialty hospital offering a fast-paced work environment. The Emergency service is staffed by seasoned Veterinarians to provide high quality medical care to our patients around the clock, while working within a culture of true teamwork and collaboration with the Specialty departments, who offer referral and continued care for critically ill patients.
We work hard to support a learning environment where everyone is encouraged to ask questions and learn from co-workers, clinicians, and specialists. Our team thrives in a fast-paced environment, allowing you to stay busy, excel at your duties, and making it an exciting place to be. We foster an environment where all our team members are utilized to their fullest ability and encouraged to continue their professional development.
As a Client Service Representative, your responsibilities will include but not be limited to:
Promoting and maintaining exceptional customer service. Handling busy, multi-line phone system. Scheduling appointments for all departments. Act as a point of contact with referral hospitals to ensure all patient records are sent and received appropriately. Check clients in and out. Act as a liaison between clients and clinical staff, ensuring clear and concise communication. Support clients through difficult and emotional processes by maintaining professionalism and displaying empathy in all interactions. And more... About You:
2+ years of Veterinary Customer Service or Hospitality Experience Demonstrated professionalism in all interactions and transactions, and experience with de-escalation of difficult and stressful client or employee situations in a respectful and professional manner. Ability to promote effective communication between the CSR team, doctors and technical staff. Proficient in using computer and phone technology to manage appointments, records, and client communications efficiently. Ability to be flexible and adjust to a consistently changing environment, with a desire to grow and adapt within the hospital and professional field. Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus. For more information about our hospital, please visit our Pet Emergency and Referral Center homepage.
https://www.petemergencyandreferralcenter.com/
Palm Beach Gardens, FL
We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulations.
Full job record
| Job ID | c88e60d795aeff6e46b500dd466d35a829ef21e7 |
| Org ID | 30836be7-4e55-4680-a3b6-b1d6acc248bf |
| Source ID | 0ef6690f-b517-4ff3-b496-a162d4a72675 |
| Board ID | 0ef6690f-b517-4ff3-b496-a162d4a72675 |
| Provider | jazzhr |
| Provider Job Key | h4HX1lijZz |
| Title | Customer Service Representative |
| Normalized Title | — |
| Status | deleted |
| Active | no |
| Location Text | Palm Beach Gardens, FL, 33403 |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Palm Beach Gardens |
| Salary Raw | USD |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ethosveterinaryhealth.applytojob.com/apply/h4HX1lijZz/Customer-Service-Representative |
| Apply URL | https://ethosveterinaryhealth.applytojob.com/apply/h4HX1lijZz/Customer-Service-Representative |
| First Seen At | 2026-05-30 05:41:43Z |
| Last Seen At | 2026-06-04 14:25:12Z |
| Last Checked At | 2026-06-06 19:11:11Z |
| Last Changed At | 2026-06-06 19:11:11Z |
| Inactive At | 2026-06-06 19:11:11Z |
| Source Posted At | 2026-06-03 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://bluework-jobs-prod-raw-590183727216/raw/provider=jazzhr/board=ethosveterinaryhealth/date=2026-06-04/2026-06-04T14-24-45-928Z-9f50af1aefcaf0c95ab49e3e5c0c52b64d56880c3696e40c8d2d9323ab7268bd.json |
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"description_html": "<p style=\"text-align:center;\"><img alt=\"\" height=\"238\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20240328132937-image-20240328092937-1.png\" width=\"293\"></p><p style=\"text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Do you thrive in a fast-paced team atmosphere and enjoy providing compassionate care to others? If so, <b>Pet Emergency & Referral Center</b><b> </b>is looking to add YOU to their <strong>Client Service</strong> team!</span></span></span></p><p style=\"text-align:center;\"> </p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>Salary:</b> $19.00 - $21.00 per hour based on experience</span><br><br><strong>Schedule:</strong> We are a busy 24-hour emergency and specialty hospital. Hours and days of the week will vary, shifts available 6am-3pm, 9am-6pm, 11am-8pm, four 9 hour shifts per week. Holidays and weekends are required. Weekly shifts will be between 3-5 days per week, not to exceed 40 hours. <span style=\"line-height:115%;\"> </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>Benefits:</b></span></span></span></p><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Full-benefits package with medical/dental/vision insurance plans, Life/ADD insurance plans</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Employee Assistance Program</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">401K with employer match</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Paid time off, sick time, and parental leave</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Discounted Employee Pet Insurance, Pet Services, + Supplies, employee Costco membership</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Birthday bonus and milestone recognition bonuses</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Referral rewards program for hospital recruits </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Uniform allowance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">And more!</span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>PERC</b> in Palm Beach Gardens, Florida is a busy and growing 24-hour Emergency and Specialty hospital offering a fast-paced work environment. The Emergency service is staffed by seasoned Veterinarians to provide high quality medical care to our patients around the clock, while working within a culture of true teamwork and collaboration with the Specialty departments, who offer referral and continued care for critically ill patients.<br><br>We work hard to support a learning environment where everyone is encouraged to ask questions and learn from co-workers, clinicians, and specialists. Our team thrives in a fast-paced environment, allowing you to stay busy, excel at your duties, and making it an exciting place to be. <i>We foster an environment where all our team members are utilized to their fullest ability and encouraged to continue their professional development.</i></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>As a Client Service Representative, your responsibilities will include but not be limited to:</b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Promoting and maintaining exceptional customer service.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Handling busy, multi-line phone system.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Scheduling appointments for all departments.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Act as a point of contact with referral hospitals to ensure all patient records are sent and received appropriately.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Check clients in and out.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Act as a liaison between clients and clinical staff, ensuring clear and concise communication.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Support clients through difficult and emotional processes by maintaining professionalism and displaying empathy in all interactions.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">And more...</span></span></li></ul><p style=\"margin-left:24px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>About You:</b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">2+ years of Veterinary Customer Service or Hospitality Experience</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Demonstrated professionalism in all interactions and transactions, and experience with de-escalation of difficult and stressful client or employee situations in a respectful and professional manner.</span> <span style=\"line-height:115%;\">Ability to promote effective communication between the CSR team, doctors and technical staff.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Proficient in using computer and phone technology to manage appointments, records, and client communications efficiently.</span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Ability to be flexible and adjust to a consistently changing environment, with a desire to grow and adapt within the hospital and professional field.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.</span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">For more information about our hospital, please visit our Pet Emergency and Referral Center homepage. </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">https://www.petemergencyandreferralcenter.com/</span></span></span></p><p style=\"margin-bottom:11px;\"> </p><p style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:8px;\"><span style=\"line-height:115%;\"><i>Palm Beach Gardens, FL</i></span></span></span> </p><p style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:8px;\"><span style=\"line-height:115%;\"><i>We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.</i><br><i>Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.</i><br><i>Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.</i><br><i>Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulations.</i></span></span></span></p>",
"description_text": "Do you thrive in a fast-paced team atmosphere and enjoy providing compassionate care to others? If so, Pet Emergency & Referral Center is looking to add YOU to their Client Service team!\n Salary: $19.00 - $21.00 per hour based on experience\n Schedule: We are a busy 24-hour emergency and specialty hospital. Hours and days of the week will vary, shifts available 6am-3pm, 9am-6pm, 11am-8pm, four 9 hour shifts per week. Holidays and weekends are required. Weekly shifts will be between 3-5 days per week, not to exceed 40 hours.\n Benefits:\n Full-benefits package with medical/dental/vision insurance plans, Life/ADD insurance plans\n Employee Assistance Program\n 401K with employer match\n Paid time off, sick time, and parental leave\n Discounted Employee Pet Insurance, Pet Services, + Supplies, employee Costco membership\n Birthday bonus and milestone recognition bonuses\n Referral rewards program for hospital recruits\n Uniform allowance\n And more!\n PERC in Palm Beach Gardens, Florida is a busy and growing 24-hour Emergency and Specialty hospital offering a fast-paced work environment. The Emergency service is staffed by seasoned Veterinarians to provide high quality medical care to our patients around the clock, while working within a culture of true teamwork and collaboration with the Specialty departments, who offer referral and continued care for critically ill patients.\nWe work hard to support a learning environment where everyone is encouraged to ask questions and learn from co-workers, clinicians, and specialists. Our team thrives in a fast-paced environment, allowing you to stay busy, excel at your duties, and making it an exciting place to be. We foster an environment where all our team members are utilized to their fullest ability and encouraged to continue their professional development.\n As a Client Service Representative, your responsibilities will include but not be limited to:\n Promoting and maintaining exceptional customer service.\n Handling busy, multi-line phone system.\n Scheduling appointments for all departments.\n Act as a point of contact with referral hospitals to ensure all patient records are sent and received appropriately.\n Check clients in and out.\n Act as a liaison between clients and clinical staff, ensuring clear and concise communication.\n Support clients through difficult and emotional processes by maintaining professionalism and displaying empathy in all interactions.\n And more...\n About You:\n 2+ years of Veterinary Customer Service or Hospitality Experience\n Demonstrated professionalism in all interactions and transactions, and experience with de-escalation of difficult and stressful client or employee situations in a respectful and professional manner. Ability to promote effective communication between the CSR team, doctors and technical staff.\n Proficient in using computer and phone technology to manage appointments, records, and client communications efficiently.\n Ability to be flexible and adjust to a consistently changing environment, with a desire to grow and adapt within the hospital and professional field.\n Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.\n For more information about our hospital, please visit our Pet Emergency and Referral Center homepage.\n https://www.petemergencyandreferralcenter.com/\n Palm Beach Gardens, FL\n We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.\n Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.\n Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.\n Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulations.",
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"description": "<p style=\"text-align:center;\"><img alt=\"\" height=\"238\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20240328132937-image-20240328092937-1.png\" width=\"293\"></p><p style=\"text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Do you thrive in a fast-paced team atmosphere and enjoy providing compassionate care to others? If so, <b>Pet Emergency & Referral Center</b><b> </b>is looking to add YOU to their <strong>Client Service</strong> team!</span></span></span></p><p style=\"text-align:center;\"> </p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>Salary:</b> $19.00 - $21.00 per hour based on experience</span><br><br><strong>Schedule:</strong> We are a busy 24-hour emergency and specialty hospital. Hours and days of the week will vary, shifts available 6am-3pm, 9am-6pm, 11am-8pm, four 9 hour shifts per week. Holidays and weekends are required. Weekly shifts will be between 3-5 days per week, not to exceed 40 hours. <span style=\"line-height:115%;\"> </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>Benefits:</b></span></span></span></p><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Full-benefits package with medical/dental/vision insurance plans, Life/ADD insurance plans</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Employee Assistance Program</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">401K with employer match</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Paid time off, sick time, and parental leave</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Discounted Employee Pet Insurance, Pet Services, + Supplies, employee Costco membership</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Birthday bonus and milestone recognition bonuses</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Referral rewards program for hospital recruits </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Uniform allowance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">And more!</span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>PERC</b> in Palm Beach Gardens, Florida is a busy and growing 24-hour Emergency and Specialty hospital offering a fast-paced work environment. The Emergency service is staffed by seasoned Veterinarians to provide high quality medical care to our patients around the clock, while working within a culture of true teamwork and collaboration with the Specialty departments, who offer referral and continued care for critically ill patients.<br><br>We work hard to support a learning environment where everyone is encouraged to ask questions and learn from co-workers, clinicians, and specialists. Our team thrives in a fast-paced environment, allowing you to stay busy, excel at your duties, and making it an exciting place to be. <i>We foster an environment where all our team members are utilized to their fullest ability and encouraged to continue their professional development.</i></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>As a Client Service Representative, your responsibilities will include but not be limited to:</b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Promoting and maintaining exceptional customer service.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Handling busy, multi-line phone system.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Scheduling appointments for all departments.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Act as a point of contact with referral hospitals to ensure all patient records are sent and received appropriately.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Check clients in and out.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Act as a liaison between clients and clinical staff, ensuring clear and concise communication.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Support clients through difficult and emotional processes by maintaining professionalism and displaying empathy in all interactions.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">And more...</span></span></li></ul><p style=\"margin-left:24px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>About You:</b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">2+ years of Veterinary Customer Service or Hospitality Experience</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Demonstrated professionalism in all interactions and transactions, and experience with de-escalation of difficult and stressful client or employee situations in a respectful and professional manner.</span> <span style=\"line-height:115%;\">Ability to promote effective communication between the CSR team, doctors and technical staff.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Proficient in using computer and phone technology to manage appointments, records, and client communications efficiently.</span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Ability to be flexible and adjust to a consistently changing environment, with a desire to grow and adapt within the hospital and professional field.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.</span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">For more information about our hospital, please visit our Pet Emergency and Referral Center homepage. </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">https://www.petemergencyandreferralcenter.com/</span></span></span></p><p style=\"margin-bottom:11px;\"> </p><p style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:8px;\"><span style=\"line-height:115%;\"><i>Palm Beach Gardens, FL</i></span></span></span> </p><p style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:8px;\"><span style=\"line-height:115%;\"><i>We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.</i><br><i>Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.</i><br><i>Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.</i><br><i>Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulations.</i></span></span></span></p>",
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