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Customer Service Representative

Ethosveterinaryhealth · Palm Beach Gardens, FL, 33403 · Deleted · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyEthosveterinaryhealth
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationPalm Beach Gardens, FL, United States
Work model-
Employment typeFull Time
SalaryUSD
Statusdeleted
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-06-03 / 2026-05-30
Changed / last seen2026-06-06 / 2026-06-04

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Company jobsActive postings from Ethosveterinaryhealth.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Palm Beach Gardens.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEthosveterinaryhealth
Source0ef6690f-b517-4ff3-b496-a162d4a72675
ATS providerJazzHR / ApplyToJob

Description

Do you thrive in a fast-paced team atmosphere and enjoy providing compassionate care to others? If so,  Pet Emergency & Referral Center is looking to add YOU to their Client Service  team! Salary: $19.00 - $21.00 per hour based on experience Schedule:  We are a busy 24-hour emergency and specialty hospital.  Hours and days of the week will vary, shifts available 6am-3pm, 9am-6pm, 11am-8pm, four 9 hour shifts per week. Holidays and weekends are required. Weekly shifts will be between 3-5 days per week, not to exceed 40 hours. Benefits: Full-benefits package with medical/dental/vision insurance plans, Life/ADD insurance plans Employee Assistance Program 401K with employer match Paid time off, sick time, and parental leave Discounted Employee Pet Insurance, Pet Services, + Supplies, employee Costco membership Birthday bonus and milestone recognition bonuses Referral rewards program for hospital recruits  Uniform allowance And more! PERC  in Palm Beach Gardens, Florida is a busy and growing 24-hour Emergency and Specialty hospital offering a fast-paced work environment. The Emergency service is staffed by seasoned Veterinarians to provide high quality medical care to our patients around the clock, while working within a culture of true teamwork and collaboration with the Specialty departments, who offer referral and continued care for critically ill patients. We work hard to support a learning environment where everyone is encouraged to ask questions and learn from co-workers, clinicians, and specialists. Our team thrives in a fast-paced environment, allowing you to stay busy, excel at your duties, and making it an exciting place to be. We foster an environment where all our team members are utilized to their fullest ability and encouraged to continue their professional development. As a Client Service Representative, your responsibilities will include but not be limited to: Promoting and maintaining exceptional customer service. Handling busy, multi-line phone system. Scheduling appointments for all departments. Act as a point of contact with referral hospitals to ensure all patient records are sent and received appropriately. Check clients in and out. Act as a liaison between clients and clinical staff, ensuring clear and concise communication. Support clients through difficult and emotional processes by maintaining professionalism and displaying empathy in all interactions. And more... About You: 2+ years of Veterinary Customer Service or Hospitality Experience Demonstrated professionalism in all interactions and transactions, and experience with de-escalation of difficult and stressful client or employee situations in a respectful and professional manner.   Ability to promote effective communication between the CSR team, doctors and technical staff. Proficient in using computer and phone technology to manage appointments, records, and client communications efficiently. Ability to be flexible and adjust to a consistently changing environment, with a desire to grow and adapt within the hospital and professional field. Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus. For more information about our hospital, please visit our Pet Emergency and Referral Center homepage. https://www.petemergencyandreferralcenter.com/ Palm Beach Gardens, FL We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes. Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulations.

Full job record

Job IDc88e60d795aeff6e46b500dd466d35a829ef21e7
Org ID30836be7-4e55-4680-a3b6-b1d6acc248bf
Source ID0ef6690f-b517-4ff3-b496-a162d4a72675
Board ID0ef6690f-b517-4ff3-b496-a162d4a72675
Providerjazzhr
Provider Job Keyh4HX1lijZz
TitleCustomer Service Representative
Normalized Title
Statusdeleted
Activeno
Location TextPalm Beach Gardens, FL, 33403
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionFL
CityPalm Beach Gardens
Salary RawUSD
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://ethosveterinaryhealth.applytojob.com/apply/h4HX1lijZz/Customer-Service-Representative
Apply URLhttps://ethosveterinaryhealth.applytojob.com/apply/h4HX1lijZz/Customer-Service-Representative
First Seen At2026-05-30 05:41:43Z
Last Seen At2026-06-04 14:25:12Z
Last Checked At2026-06-06 19:11:11Z
Last Changed At2026-06-06 19:11:11Z
Inactive At2026-06-06 19:11:11Z
Source Posted At2026-06-03 00:00:00Z
Source Updated At
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=jazzhr/board=ethosveterinaryhealth/date=2026-06-04/2026-06-04T14-24-45-928Z-9f50af1aefcaf0c95ab49e3e5c0c52b64d56880c3696e40c8d2d9323ab7268bd.json
Event Fields
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  "last_changed_at": "2026-06-06T19:11:11.647Z",
  "active_status": "deleted"
}
Parsed Structured
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}
Extensions
{}
Native Structured
{
  "detail": {
    "url": "https://ethosveterinaryhealth.applytojob.com/apply/jobs/details/h4HX1lijZz?&",
    "heading": "Customer Service Representative",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://ethosveterinaryhealth.applytojob.com/apply/h4HX1lijZz/Customer-Service-Representative",
    "description_html": "<p style=\"text-align:center;\"><img alt=\"\" height=\"238\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20240328132937-image-20240328092937-1.png\" width=\"293\"></p><p style=\"text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Do you thrive in a fast-paced team atmosphere and enjoy providing compassionate care to others? If so, <b>Pet Emergency & Referral Center</b><b> </b>is looking to add YOU to their <strong>Client Service</strong> team!</span></span></span></p><p style=\"text-align:center;\"> </p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>Salary:</b> $19.00 - $21.00 per hour based on experience</span><br><br><strong>Schedule:</strong> We are a busy 24-hour emergency and specialty hospital.  Hours and days of the week will vary, shifts available 6am-3pm, 9am-6pm, 11am-8pm, four 9 hour shifts per week. Holidays and weekends are required. Weekly shifts will be between 3-5 days per week, not to exceed 40 hours. <span style=\"line-height:115%;\"> </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>Benefits:</b></span></span></span></p><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Full-benefits package with medical/dental/vision insurance plans, Life/ADD insurance plans</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Employee Assistance Program</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">401K with employer match</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Paid time off, sick time, and parental leave</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Discounted Employee Pet Insurance, Pet Services, + Supplies, employee Costco membership</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Birthday bonus and milestone recognition bonuses</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Referral rewards program for hospital recruits </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Uniform allowance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">And more!</span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>PERC</b> in Palm Beach Gardens, Florida is a busy and growing 24-hour Emergency and Specialty hospital offering a fast-paced work environment. The Emergency service is staffed by seasoned Veterinarians to provide high quality medical care to our patients around the clock, while working within a culture of true teamwork and collaboration with the Specialty departments, who offer referral and continued care for critically ill patients.<br><br>We work hard to support a learning environment where everyone is encouraged to ask questions and learn from co-workers, clinicians, and specialists. Our team thrives in a fast-paced environment, allowing you to stay busy, excel at your duties, and making it an exciting place to be. <i>We foster an environment where all our team members are utilized to their fullest ability and encouraged to continue their professional development.</i></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>As a Client Service Representative, your responsibilities will include but not be limited to:</b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Promoting and maintaining exceptional customer service.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Handling busy, multi-line phone system.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Scheduling appointments for all departments.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Act as a point of contact with referral hospitals to ensure all patient records are sent and received appropriately.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Check clients in and out.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Act as a liaison between clients and clinical staff, ensuring clear and concise communication.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Support clients through difficult and emotional processes by maintaining professionalism and displaying empathy in all interactions.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">And more...</span></span></li></ul><p style=\"margin-left:24px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>About You:</b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">2+ years of Veterinary Customer Service or Hospitality Experience</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Demonstrated professionalism in all interactions and transactions, and experience with de-escalation of difficult and stressful client or employee situations in a respectful and professional manner.</span> <span style=\"line-height:115%;\">Ability to promote effective communication between the CSR team, doctors and technical staff.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Proficient in using computer and phone technology to manage appointments, records, and client communications efficiently.</span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Ability to be flexible and adjust to a consistently changing environment, with a desire to grow and adapt within the hospital and professional field.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.</span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">For more information about our hospital, please visit our Pet Emergency and Referral Center homepage. </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">https://www.petemergencyandreferralcenter.com/</span></span></span></p><p style=\"margin-bottom:11px;\"> </p><p style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:8px;\"><span style=\"line-height:115%;\"><i>Palm Beach Gardens, FL</i></span></span></span> </p><p style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:8px;\"><span style=\"line-height:115%;\"><i>We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.</i><br><i>Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.</i><br><i>Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.</i><br><i>Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulations.</i></span></span></span></p>",
    "description_text": "Do you thrive in a fast-paced team atmosphere and enjoy providing compassionate care to others? If so,  Pet Emergency & Referral Center is looking to add YOU to their Client Service  team!\n Salary: $19.00 - $21.00 per hour based on experience\n Schedule:  We are a busy 24-hour emergency and specialty hospital.  Hours and days of the week will vary, shifts available 6am-3pm, 9am-6pm, 11am-8pm, four 9 hour shifts per week. Holidays and weekends are required. Weekly shifts will be between 3-5 days per week, not to exceed 40 hours.\n Benefits:\n Full-benefits package with medical/dental/vision insurance plans, Life/ADD insurance plans\n Employee Assistance Program\n 401K with employer match\n Paid time off, sick time, and parental leave\n Discounted Employee Pet Insurance, Pet Services, + Supplies, employee Costco membership\n Birthday bonus and milestone recognition bonuses\n Referral rewards program for hospital recruits\n Uniform allowance\n And more!\n PERC  in Palm Beach Gardens, Florida is a busy and growing 24-hour Emergency and Specialty hospital offering a fast-paced work environment. The Emergency service is staffed by seasoned Veterinarians to provide high quality medical care to our patients around the clock, while working within a culture of true teamwork and collaboration with the Specialty departments, who offer referral and continued care for critically ill patients.\nWe work hard to support a learning environment where everyone is encouraged to ask questions and learn from co-workers, clinicians, and specialists. Our team thrives in a fast-paced environment, allowing you to stay busy, excel at your duties, and making it an exciting place to be. We foster an environment where all our team members are utilized to their fullest ability and encouraged to continue their professional development.\n As a Client Service Representative, your responsibilities will include but not be limited to:\n Promoting and maintaining exceptional customer service.\n Handling busy, multi-line phone system.\n Scheduling appointments for all departments.\n Act as a point of contact with referral hospitals to ensure all patient records are sent and received appropriately.\n Check clients in and out.\n Act as a liaison between clients and clinical staff, ensuring clear and concise communication.\n Support clients through difficult and emotional processes by maintaining professionalism and displaying empathy in all interactions.\n And more...\n About You:\n 2+ years of Veterinary Customer Service or Hospitality Experience\n Demonstrated professionalism in all interactions and transactions, and experience with de-escalation of difficult and stressful client or employee situations in a respectful and professional manner.   Ability to promote effective communication between the CSR team, doctors and technical staff.\n Proficient in using computer and phone technology to manage appointments, records, and client communications efficiently.\n Ability to be flexible and adjust to a consistently changing environment, with a desire to grow and adapt within the hospital and professional field.\n Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.\n For more information about our hospital, please visit our Pet Emergency and Referral Center homepage.\n https://www.petemergencyandreferralcenter.com/\n Palm Beach Gardens, FL\n We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.\n Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.\n Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.\n Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulations.",
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      "description": "<p style=\"text-align:center;\"><img alt=\"\" height=\"238\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20240328132937-image-20240328092937-1.png\" width=\"293\"></p><p style=\"text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Do you thrive in a fast-paced team atmosphere and enjoy providing compassionate care to others? If so, <b>Pet Emergency & Referral Center</b><b> </b>is looking to add YOU to their <strong>Client Service</strong> team!</span></span></span></p><p style=\"text-align:center;\"> </p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>Salary:</b> $19.00 - $21.00 per hour based on experience</span><br><br><strong>Schedule:</strong> We are a busy 24-hour emergency and specialty hospital.  Hours and days of the week will vary, shifts available 6am-3pm, 9am-6pm, 11am-8pm, four 9 hour shifts per week. Holidays and weekends are required. Weekly shifts will be between 3-5 days per week, not to exceed 40 hours. <span style=\"line-height:115%;\"> </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>Benefits:</b></span></span></span></p><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Full-benefits package with medical/dental/vision insurance plans, Life/ADD insurance plans</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Employee Assistance Program</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">401K with employer match</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Paid time off, sick time, and parental leave</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Discounted Employee Pet Insurance, Pet Services, + Supplies, employee Costco membership</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Birthday bonus and milestone recognition bonuses</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Referral rewards program for hospital recruits </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Uniform allowance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">And more!</span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>PERC</b> in Palm Beach Gardens, Florida is a busy and growing 24-hour Emergency and Specialty hospital offering a fast-paced work environment. The Emergency service is staffed by seasoned Veterinarians to provide high quality medical care to our patients around the clock, while working within a culture of true teamwork and collaboration with the Specialty departments, who offer referral and continued care for critically ill patients.<br><br>We work hard to support a learning environment where everyone is encouraged to ask questions and learn from co-workers, clinicians, and specialists. Our team thrives in a fast-paced environment, allowing you to stay busy, excel at your duties, and making it an exciting place to be. <i>We foster an environment where all our team members are utilized to their fullest ability and encouraged to continue their professional development.</i></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>As a Client Service Representative, your responsibilities will include but not be limited to:</b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Promoting and maintaining exceptional customer service.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Handling busy, multi-line phone system.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Scheduling appointments for all departments.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Act as a point of contact with referral hospitals to ensure all patient records are sent and received appropriately.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Check clients in and out.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Act as a liaison between clients and clinical staff, ensuring clear and concise communication.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Support clients through difficult and emotional processes by maintaining professionalism and displaying empathy in all interactions.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">And more...</span></span></li></ul><p style=\"margin-left:24px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b>About You:</b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">2+ years of Veterinary Customer Service or Hospitality Experience</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Demonstrated professionalism in all interactions and transactions, and experience with de-escalation of difficult and stressful client or employee situations in a respectful and professional manner.</span> <span style=\"line-height:115%;\">Ability to promote effective communication between the CSR team, doctors and technical staff.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Proficient in using computer and phone technology to manage appointments, records, and client communications efficiently.</span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Ability to be flexible and adjust to a consistently changing environment, with a desire to grow and adapt within the hospital and professional field.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.</span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">For more information about our hospital, please visit our Pet Emergency and Referral Center homepage. </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">https://www.petemergencyandreferralcenter.com/</span></span></span></p><p style=\"margin-bottom:11px;\"> </p><p style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:8px;\"><span style=\"line-height:115%;\"><i>Palm Beach Gardens, FL</i></span></span></span> </p><p style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:8px;\"><span style=\"line-height:115%;\"><i>We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.</i><br><i>Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.</i><br><i>Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.</i><br><i>Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulations.</i></span></span></span></p>",
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