SUPERVISOR FOR FAMILY MEDICINE

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    "jobTitle": "SUPERVISOR FOR FAMILY MEDICINE",
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    "description": "<p style=\"margin-right:24px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>ORGANIZATION</strong></span></span></span></p>\n\n<p style=\"margin-right:24px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health.</span></span></span></p>\n\n<p style=\"margin-right:24px;text-align:justify;\"> </p>\n\n<p style=\"margin-right:24px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>POSITION SUMMARY</strong>   </span></span></span></p>\n\n<p style=\"margin-right:24px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Under the general direction of the Family Medicine Assistant Manager, the Family Medicine Department Supervisor supervises the Family Medicine Department operations and patient services to ensure that the patient flow operates efficiently, effectively, and support staff delivers high quality health care.  Supervises the Family Medicine Medical Assistant Lead/Flow Coordinators, Medical Assistants, back office support staff and volunteers. Ensures appropriate staffing for department support. Arranges for orientation, training, testing and evaluation of Family Medicine Department support staff for adherence to all policies and standards<em>. </em> Responsible for Family Medicine Department support staff scheduling, meeting productivity goals, operational supervision and improvement issues.  </span></span></span></p>\n\n<p style=\"margin-right:24px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">  </span></span></span></p>\n\n<p style=\"margin-right:48px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>DUTIES AND RESPONSIBILITIES</strong></span></span></span></p>\n\n<p style=\"margin-right:48px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><em>To be performed in accordance with RFHN Policies and Procedures</em></span></span></span></p>\n\n<p style=\"margin-right:48px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Supervision (40%): </strong></span></span></span></p>\n\n<ol>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Directly supervises medical assistant lead/flow coordinators, medical assistants, back office support staff, volunteers and other support staff assigned directly to clinical programs to ensure efficient and effective delivery of patient services.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">With the support and oversight of the Family Medicine Assistant Manager, the Family Medicine Department Supervisor provides and arranges for orientation, training, supervision, and evaluation of clinical support staff to ensure their compliance with all health center policies and procedures and efficient and effective delivery of patient services.</span></span></span>\n\t<ul>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">a.  Conducts and arranges for new support staff orientation sessions and training.</span></span></span></li>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">b.  Identifies staff training needs and arranges or conducts in-service training.</span></span></span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Conducts daily huddles, weekly group and monthly individual staff meetings with clinical support and allied health staff to discuss performance, operational issues, improvement activities, policies, and procedures.  </span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Responsible for overseeing support staff work assignments and daily operations. </span></span></span>\n\t<ul>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">a.  Assigns and completes job assignments and work schedules.</span></span></span></li>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">b.  Delegates work assignments to maintain a balance of work load.  Matches the responsibility to the person, setting expectations and monitors delegated activities. </span></span></span></li>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">c.  Step into cover as well as assist staff members with assignments and duties when necessary in order to ensure patients are seen and work is completed in a timely manner.</span></span></span></li>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">d.  Provide all aspects of patient care when necessary.</span></span></span></li>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">e.  Resolves staff performance issues and complaints in accordance with the clinic's policies and procedures.  Escalates issues and complaints when necessary.</span></span></span></li>\n\t</ul>\n\t</li>\n</ol>\n\n<p style=\"margin-right:48px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Operations (40%): </strong></span></span></span></p>\n\n<ol>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintains and improves Family Medicine department operations in conjunction with the Family Medicine Assistant Manager. </span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Actively manages daily efficient Family Medicine back office patient flow, to meet cycle time goals in a culturally competent, professional and courteous manner that promotes customer satisfaction.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Promotes employee and patient safety needs, communicating these needs with recommendations, as appropriate, to the Family Medicine Assistant Manager.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Monitors and resolves patient complaints, documents, and responds in accordance with the clinic's policies and procedures.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Assists the Family Medicine Assistant Manager in monitoring patient utilization of programs and services to assure that RFHN goals are met.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Coordinates provider staff schedules for Family Medicine to assure that all changes are properly communicated and workflow is smooth.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Collaborates with Facility and Central Supply Department staff to ensure that medical and pharmaceutical supplies are ordered and that inventories are adequate and medical equipment is maintained and repaired, as needed. </span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assures that the Family Medicine Department back office services adhere to all regulations and legal requirements in consultation with the Medical Director including compliance with California Clinic Facility Licensure regulations.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Participates in the development and improvement of Family Medicine Department operational systems and the assignment of responsibility to support staff including but not limited to daily huddles, scrubbing charts, patient agenda setting, and discharge follow-up.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Monitors the translation needs of providers and patients, identifies problem areas, and make changes, as necessary.</span></span></span></li>\n</ol>\n\n<p> </p>\n\n<p style=\"margin-right:48px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Administrative Duties (10%): </strong></span></span></span></p>\n\n<ol>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Meets regularly with the Family Medicine Assistant Manager, Operations Team, and other members of Leadership as directed.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Helps establish/implement goals, objectives, policies, procedures and systems for assigned administrative areas.  </span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Participates in the planning, development and implementation of system improvements. </span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Performs other duties and projects as requested by the Family Medicine Assistant Manager</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Drafts, updates, and monitors appropriate procedures to implement clinic policies pertaining to Family Medicine Department patient flow. </span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Performs other duties as assigned and requested.</span></span></span></li>\n</ol>\n\n<p style=\"margin-right:48px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>General Agency Duties (10%): </strong></span></span></span></p>\n\n<ol>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Fosters an environment that promotes trust and cooperation among patients and staff; maintains strictest confidentiality concerning all patient and employee information.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Promotes and exemplifies in action, the mission, goals, policies, procedures and principles of RFHN to supervisees and other clinic staff.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Attends RFHN staff retreats and Board of Directors meetings, as requested by the Chief Operations Officer.</span></span></span></li>\n</ol>",
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maintains strictest confidentiality concerning all patient and employee information.\\n\\tPromotes and exemplifies in action, the mission, goals, policies, procedures and principles of RFHN to supervisees and other clinic staff.\\n\\tParticipates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.\\n\\tAttends RFHN staff retreats and Board of Directors meetings, as requested by the Chief Operations Officer.\\nQualificationsQUALIFICATIONS\\n\\n\\n\\tBachelor&#39;s degree in health or business administration with one (1) year minimum&nbsp;supervisory experience in outpatient clinics, community health centers or physician office &ndash; OR &ndash;&nbsp;&nbsp; \\n\\tTwo (2) years minimum previous supervisory and management experience in outpatient clinics, community health centers/physician office or transferable on the job training.\\n\\tRN, LVN, or Medical Assistant, or other clinical background required.\\n\\tAbility to communicate effectively both verbally and in writing in a professional manner; Spanish language competency highly preferred to facilitate communication with patients and employees.\\n\\tComputer literacy required; familiarity with the use of Microsoft Windows.&nbsp; \\n\\tExperience with the implementation and utilization of electronic practice management systems. Knowledge of the principles of practice management systems required.&nbsp; \\n\\tDemonstrated knowledge and experience in the effective and efficient delivery of outpatient clinic operations. \\n\\tAbility to take initiative and to exercise independent and sensible judgment; demonstrates decision-making and problem-solving expertise.&nbsp; \\n\\tAbility to provide proactive, positive, calm and overall effective leadership for the clinic staff in the delivery of day to day back office clinic services.\\n\\tDemonstrated ability to motivate, supervise, train and work respectfully and effectively with a culturally diverse clinic staff. \\n\\tAbility to collaborate and work effectively with the management team, patients, the public, community members and external agencies.&nbsp; \\n\\tMust adhere to standards of confidentiality.\\n\\tUp to date with COVID-19 vaccines per current CDC guidelines strongly recommended.\\n\\n\\n&nbsp;\\n\\nThe salary range for this position is $72,800 to $90,000 annually.&nbsp; However, the final base salary will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers.\\n\\n&nbsp;\\n\\nRavenswood Family Health Network is an equal opportunity employer.\\n\\n&nbsp;\\n\",\"responsibilities\":\"ORGANIZATION\\n\\nThe mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health.\\n\\n \\n\\nPOSITION SUMMARY   \\n\\nUnder the general direction of the Family Medicine Assistant Manager, the Family Medicine Department Supervisor supervises the Family Medicine Department operations and patient services to ensure that the patient flow operates efficiently, effectively, and support staff delivers high quality health care.  Supervises the Family Medicine Medical Assistant Lead/Flow Coordinators, Medical Assistants, back office support staff and volunteers. Ensures appropriate staffing for department support. Arranges for orientation, training, testing and evaluation of Family Medicine Department support staff for adherence to all policies and standards.  Responsible for Family Medicine Department support staff scheduling, meeting productivity goals, operational supervision and improvement issues.  \\n\\n  \\n\\nDUTIES AND RESPONSIBILITIES\\n\\nTo be performed in accordance with RFHN Policies and Procedures\\n\\nSupervision (40%): \\n\\n\\n\\tDirectly supervises medical assistant lead/flow coordinators, medical assistants, back office support staff, volunteers and other support staff assigned directly to clinical programs to ensure efficient and effective delivery of patient services.\\n\\tWith the support and oversight of the Family Medicine Assistant Manager, the Family Medicine Department Supervisor provides and arranges for orientation, training, supervision, and evaluation of clinical support staff to ensure their compliance with all health center policies and procedures and efficient and effective delivery of patient services.\\n\\t\\n\\t\\ta.  Conducts and arranges for new support staff orientation sessions and training.\\n\\t\\tb.  Identifies staff training needs and arranges or conducts in-service training.\\n\\t\\n\\t\\n\\tConducts daily huddles, weekly group and monthly individual staff meetings with clinical support and allied health staff to discuss performance, operational issues, improvement activities, policies, and procedures.  \\n\\tResponsible for overseeing support staff work assignments and daily operations. \\n\\t\\n\\t\\ta.  Assigns and completes job assignments and work schedules.\\n\\t\\tb.  Delegates work assignments to maintain a balance of work load.  Matches the responsibility to the person, setting expectations and monitors delegated activities. \\n\\t\\tc.  Step into cover as well as assist staff members with assignments and duties when necessary in order to ensure patients are seen and work is completed in a timely manner.\\n\\t\\td.  Provide all aspects of patient care when necessary.\\n\\t\\te.  Resolves staff performance issues and complaints in accordance with the clinic's policies and procedures.  Escalates issues and complaints when necessary.\\n\\t\\n\\t\\n\\n\\nOperations (40%): \\n\\n\\n\\tMaintains and improves Family Medicine department operations in conjunction with the Family Medicine Assistant Manager. \\n\\tActively manages daily efficient Family Medicine back office patient flow, to meet cycle time goals in a culturally competent, professional and courteous manner that promotes customer satisfaction.\\n\\tPromotes employee and patient safety needs, communicating these needs with recommendations, as appropriate, to the Family Medicine Assistant Manager.\\n\\t Monitors and resolves patient complaints, documents, and responds in accordance with the clinic's policies and procedures.\\n\\t Assists the Family Medicine Assistant Manager in monitoring patient utilization of programs and services to assure that RFHN goals are met.\\n\\tCoordinates provider staff schedules for Family Medicine to assure that all changes are properly communicated and workflow is smooth.\\n\\tCollaborates with Facility and Central Supply Department staff to ensure that medical and pharmaceutical supplies are ordered and that inventories are adequate and medical equipment is maintained and repaired, as needed. \\n\\tAssures that the Family Medicine Department back office services adhere to all regulations and legal requirements in consultation with the Medical Director including compliance with California Clinic Facility Licensure regulations.\\n\\tParticipates in the development and improvement of Family Medicine Department operational systems and the assignment of responsibility to support staff including but not limited to daily huddles, scrubbing charts, patient agenda setting, and discharge follow-up.\\n\\tMonitors the translation needs of providers and patients, identifies problem areas, and make changes, as necessary.\\n\\n\\n \\n\\nAdministrative Duties (10%): \\n\\n\\n\\tMeets regularly with the Family Medicine Assistant Manager, Operations Team, and other members of Leadership as directed.\\n\\tHelps establish/implement goals, objectives, policies, procedures and systems for assigned administrative areas.  \\n\\tParticipates in the planning, development and implementation of system improvements. \\n\\tPerforms other duties and projects as requested by the Family Medicine Assistant Manager\\n\\tDrafts, updates, and monitors appropriate procedures to implement clinic policies pertaining to Family Medicine Department patient flow. \\n\\tPerforms other duties as assigned and requested.\\n\\n\\nGeneral Agency Duties (10%): \\n\\n\\n\\tFosters an environment that promotes trust and cooperation among patients and staff; maintains strictest confidentiality concerning all patient and employee information.\\n\\tPromotes and exemplifies in action, the mission, goals, policies, procedures and principles of RFHN to supervisees and other clinic staff.\\n\\tParticipates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.\\n\\tAttends RFHN staff retreats and Board of Directors meetings, as requested by the Chief Operations Officer.\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"RAVENSWOOD FAMILY HEALTH CENTER\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=1EA72C9A5AA4BAED75CE8532F7179158\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1885 Bay Rd\",\"addressLocality\":\"East Palo Alto\",\"addressRegion\":\"CA\",\"postalCode\":94303,\"addressCountry\":\"USA\"}},\"qualifications\":\"QUALIFICATIONS\\n\\n\\n\\tBachelor&#39;s degree in health or business administration with one (1) year minimum&nbsp;supervisory experience in outpatient clinics, community health centers or physician office &ndash; OR &ndash;&nbsp;&nbsp; \\n\\tTwo (2) years minimum previous supervisory and management experience in outpatient clinics, community health centers/physician office or transferable on the job training.\\n\\tRN, LVN, or Medical Assistant, or other clinical background required.\\n\\tAbility to communicate effectively both verbally and in writing in a professional manner; Spanish language competency highly preferred to facilitate communication with patients and employees.\\n\\tComputer literacy required; familiarity with the use of Microsoft Windows.&nbsp; \\n\\tExperience with the implementation and utilization of electronic practice management systems. Knowledge of the principles of practice management systems required.&nbsp; \\n\\tDemonstrated knowledge and experience in the effective and efficient delivery of outpatient clinic operations. \\n\\tAbility to take initiative and to exercise independent and sensible judgment; demonstrates decision-making and problem-solving expertise.&nbsp; \\n\\tAbility to provide proactive, positive, calm and overall effective leadership for the clinic staff in the delivery of day to day back office clinic services.\\n\\tDemonstrated ability to motivate, supervise, train and work respectfully and effectively with a culturally diverse clinic staff. \\n\\tAbility to collaborate and work effectively with the management team, patients, the public, community members and external agencies.&nbsp; \\n\\tMust adhere to standards of confidentiality.\\n\\tUp to date with COVID-19 vaccines per current CDC guidelines strongly recommended.\\n\\n\\n&nbsp;\\n\\nThe salary range for this position is $72,800 to $90,000 annually.&nbsp; However, the final base salary will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers.\\n\\n&nbsp;\\n\\nRavenswood Family Health Network is an equal opportunity employer.\\n\\n&nbsp;\\n\",\"experienceRequirements\":\"QUALIFICATIONS\\n\\n\\n\\tBachelor&#39;s degree in health or business administration with one (1) year minimum&nbsp;supervisory experience in outpatient clinics, community health centers or physician office &ndash; OR &ndash;&nbsp;&nbsp; \\n\\tTwo (2) years minimum previous supervisory and management experience in outpatient clinics, community health centers/physician office or transferable on the job training.\\n\\tRN, LVN, or Medical Assistant, or other clinical background required.\\n\\tAbility to communicate effectively both verbally and in writing in a professional manner; Spanish language competency highly preferred to facilitate communication with patients and employees.\\n\\tComputer literacy required; familiarity with the use of Microsoft Windows.&nbsp; \\n\\tExperience with the implementation and utilization of electronic practice management systems. Knowledge of the principles of practice management systems required.&nbsp; \\n\\tDemonstrated knowledge and experience in the effective and efficient delivery of outpatient clinic operations. \\n\\tAbility to take initiative and to exercise independent and sensible judgment; demonstrates decision-making and problem-solving expertise.&nbsp; \\n\\tAbility to provide proactive, positive, calm and overall effective leadership for the clinic staff in the delivery of day to day back office clinic services.\\n\\tDemonstrated ability to motivate, supervise, train and work respectfully and effectively with a culturally diverse clinic staff. \\n\\tAbility to collaborate and work effectively with the management team, patients, the public, community members and external agencies.&nbsp; \\n\\tMust adhere to standards of confidentiality.\\n\\tUp to date with COVID-19 vaccines per current CDC guidelines strongly recommended.\\n\\n\\n&nbsp;\\n\\nThe salary range for this position is $72,800 to $90,000 annually.&nbsp; However, the final base salary will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers.\\n\\n&nbsp;\\n\\nRavenswood Family Health Network is an equal opportunity employer.\\n\\n&nbsp;\\n\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p style=\"margin-right:48px; text-align:justify\"><span style=\"color:#000000\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>QUALIFICATIONS</strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"color:#000000\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Bachelor&#39;s degree in health or business administration with <strong>one (1) year minimum</strong>&nbsp;supervisory experience in outpatient clinics, community health centers or physician office <strong>&ndash; OR &ndash;</strong>&nbsp;&nbsp; </span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Two (2) years minimum</strong> previous supervisory and management experience in outpatient clinics, community health centers/physician office or transferable on the job training.</span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">RN, LVN, or Medical Assistant, or other clinical background required.</span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to communicate effectively both verbally and in writing in a professional manner; Spanish language competency highly preferred to facilitate communication with patients and employees.</span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Computer literacy required; familiarity with the use of Microsoft Windows.&nbsp; </span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Experience with the implementation and utilization of electronic practice management systems. Knowledge of the principles of practice management systems required.&nbsp; </span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Demonstrated knowledge and experience in the effective and efficient delivery of outpatient clinic operations. </span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to take initiative and to exercise independent and sensible judgment; demonstrates decision-making and problem-solving expertise.&nbsp; </span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to provide proactive, positive, calm and overall effective leadership for the clinic staff in the delivery of day to day back office clinic services.</span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Demonstrated ability to motivate, supervise, train and work respectfully and effectively with a culturally diverse clinic staff. </span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to collaborate and work effectively with the management team, patients, the public, community members and external agencies.&nbsp; </span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must adhere to standards of confidentiality.</span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Up to date with COVID-19 vaccines per current CDC guidelines strongly recommended.</span></span></span></li>\n</ul>\n\n<p style=\"margin-right:24px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:24px; text-align:justify\"><span style=\"color:#000000\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The salary range for this position is $72,800 to $90,000 annually.&nbsp; However, the final base salary will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers.</span></span></span></p>\n\n<p style=\"margin-right:48px\">&nbsp;</p>\n\n<p style=\"margin-right:48px\"><span style=\"color:#000000\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ravenswood Family Health Network is an equal opportunity employer.</span></span></span></p>\n\n<p>&nbsp;</p>\n",
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