Native Structured
{
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"id": "457",
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"atsLocation": {
"city": null,
"state": null,
"country": "Turkey",
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"departmentId": "19275",
"locationType": "1",
"jobOpeningName": "Client Services Officer (Turkish)",
"departmentLabel": "Client Services",
"employmentStatusLabel": "Contractor"
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"location": {
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"datePosted": "2026-06-04",
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"description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! </span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Tickmill is looking to hire an English and Turkish Speaking Client Services Officer to join our Client Services team!</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">About Tickmill. </span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures & Options). </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth. <span style=\"font-weight: bold\">Join the Tigers!</span> </span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">What the job looks like?</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">The Client Services Officer will have the opportunity to:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Resolve issues related to execution delays and account management.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Assist clients to understand the market trends, tools and resources available.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Proactively engage with clients to prevent churn, addressing their concerns, offering personalized solutions and providing ongoing support to ensure long-term retention.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Troubleshoot issues related to trading platforms such us login problems, platform navigation and other technical difficulties.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Attend live events and Expos.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Present the company’s value proposition to potential partners, negotiate terms, and close partnership deals.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Support existing clients over the phone, covering new leads, retention of existing clients, and prospecting new clients on SM platforms.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">What will you need to be able to do the job?</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">At least 1 year of experience in a Customer Support or Sales role within a regulated financial services company.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Fluent in English and Turkish, both written and spoken.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">College or University degree.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strong attention to detail, organizational, and communication skills.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Good knowledge of Microsoft Office applications.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">High level of professionalism, strong work ethic, self-motivation, and team spirit.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Positive, can-do attitude.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Flexibility to work on public holidays.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Availability to work the morning shift (09:00–18:00).</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Will be considered as an advantage:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Any additional language will be considered as an advantage.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Deep understanding and experience with financial products and ETDs such as Futures & Options.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">By joining us, you can expect:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">A Unique Opportunity for a career in a global, fast-growing company. </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Attractive remuneration package based on qualifications and experience. </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Opportunities to learn and grow through our “Employee Training & Development program”. </span><br></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Birthday and Loyalty benefits.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">What to expect from our recruitment process:</span> </span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">First interview with hiring managers or an HR call </span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Task Assessment</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Final interview with top management </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Make your next Career step and apply NOW!</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">*<em>Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis</em></span></p>",
"compensation": null,
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"jobOpeningName": "Client Services Officer (Turkish)",
"departmentLabel": "Client Services",
"jobOpeningStatus": "Open",
"minimumExperience": "Experienced",
"jobOpeningShareUrl": "https://tickmill.bamboohr.com/careers/457",
"employmentStatusLabel": "Contractor"
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