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IT Field Support Specialist

6c0f07f7 5d5e 40a8 8e01 433d1c743d19 19000101 000001 · Ft Meade, MD, Odenton, MD, US, Odenton, MD · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company6c0f07f7 5d5e 40a8 8e01 433d1c743d19 19000101 000001
TitleIT Field Support Specialist
Normalized title-
Department / team-
LocationFt Meade, MD, United States
Work modelRemote / Remote
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-01-28 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from 6c0f07f7 5d5e 40a8 8e01 433d1c743d19 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Ft Meade.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company6c0f07f7 5d5e 40a8 8e01 433d1c743d19 19000101 000001
Source08ad9031-051f-485a-9dd2-2c69aa7b0a29
ATS providerADP Workforce Now Recruiting

Description

# Job Description: Quevera is seeking an IT Field Support Specialist to join our team. At Quevera, we don’t just offer jobs—we provide opportunities to be part of a dynamic, forward-thinking community that fosters innovation, collaboration, and personal growth. You’ll work with industry experts, take on exciting challenges, and have the creative freedom to build cutting-edge solutions, all while advancing your career in a space that truly values your skills and ideas. HIGHLIGHT'S OF WORKING FOR QUEVERA: Quevera employees voted Quevera as a TOP EMPLOYER in the Baltimore /DC area by the Washington for 2024 for the 4th consecutive year! Excellent Quevera's Benefits: Medical/Dental/Vision (100% Employer Paid Medical Plan) Short/Long Term Disability (Employer Paid) Life Insurance (Employer Paid) Yearly $5,000 towards education/training/certification. Employees are in control of their career path through our Career Pathway Program . Employer paid Company Vacation Package for you and a guest ! Retirement: Quevera will match up to 6% towards your 401K and an additional 4% profit sharing! REQUIRED - MUST have a current TS/SCI Polygraph clearance to apply for role. Only those with a current TS/SCI with Poly clearance will be considered. Duties and Responsibilities: The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables. Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment  Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling  Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems  Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation Support network upgrade projects or initiatives Support end-user connectivity needs Required Experience: Experience, and Education: Minimum education and experience level: High school/GED and two (2) to four (4) years of experience and Security + Certification. Equivalent education and experience: Associate’s degree in a technical field and two (2) years of experience or a Bachelors’ degree in a technical field. Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches Demonstrated ability to read and understand technical manuals and schematics Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access) Able to manage time and priorities effectively Able to work efficiently with minimal supervision Proficient in working with end-users remotely Demonstrated expertise in Microsoft Windows 7 and 10 Familiar with Active Directory security and policies Excellent analytical and problem solving skills Must be able to drive company vehicle. Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management. MUST be CWIP Compliant - A+, Net+ or Sec+ Must be able to lift up to 50 pounds. The usual and customary methods of performing the job's functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas. Quevera is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law. #LI-AA1

Full job record

Job IDc81f3b92b22b6bf671d5c47feee7c911f7ad4a9d
Org ID94c0a210-72b0-4934-a576-eaeec981c518
Source ID08ad9031-051f-485a-9dd2-2c69aa7b0a29
Board ID08ad9031-051f-485a-9dd2-2c69aa7b0a29
Provideradp_workforcenow
Provider Job Key517467
TitleIT Field Support Specialist
Normalized Title—
Statusactive
Activeyes
Location TextFt Meade, MD, Odenton, MD, US, Odenton, MD
Department—
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Employment Type—
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionMD
CityFt Meade
Salary Raw—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6c0f07f7-5d5e-40a8-8e01-433d1c743d19&ccId=19000101_000001&lang=en_US&type=JS&jobId=517467&jwId=9200731991694_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6c0f07f7-5d5e-40a8-8e01-433d1c743d19&ccId=19000101_000001&lang=en_US&type=JS&jobId=517467&jwId=9200731991694_1
First Seen At2026-05-31 18:12:34Z
Last Seen At2026-06-06 12:38:18Z
Last Checked At2026-06-06 12:38:18Z
Last Changed At2026-06-06 12:38:18Z
Inactive At—
Source Posted At2026-01-28 17:35:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><p id=\"isPasted\">#<strong><u>Job Description:</u></strong></p><p><span style=\"font-size: 16px;\">Quevera is seeking an <strong>IT</strong> <strong>Field Support Specialist</strong> to join our team. At Quevera, we don&rsquo;t just offer jobs&mdash;we provide opportunities to be part of a dynamic, forward-thinking community that fosters innovation, collaboration, and personal growth. You&rsquo;ll work with industry experts, take on exciting challenges, and have the creative freedom to build cutting-edge solutions, all while advancing your career in a space that truly values your skills and ideas.</span></p><p><span style=\"font-size: 16px;\"><strong><u>HIGHLIGHT&#39;S OF WORKING FOR QUEVERA:</u></strong></span></p><p><span style=\"font-size: 16px;\"><strong>Quevera employees voted Quevera as a TOP EMPLOYER in the Baltimore /DC area by the Washington for 2024 for the 4th consecutive year!</strong></span></p><p><span style=\"font-size: 16px;\"><strong><u>Excellent Quevera&#39;s Benefits:</u></strong></span></p><p><span style=\"font-size: 16px;\"><strong>Medical/Dental/Vision&nbsp;(100% Employer Paid Medical Plan)</strong></span></p><p><span style=\"font-size: 16px;\"><strong>Short/Long Term Disability&nbsp;(Employer Paid)</strong></span></p><p><span style=\"font-size: 16px;\"><strong>Life Insurance&nbsp;(Employer Paid)</strong></span></p><p><span style=\"font-size: 16px;\"><strong>Yearly&nbsp;$5,000&nbsp;towards education/training/certification.</strong></span></p><p><span style=\"font-size: 16px;\"><strong>Employees are in control of their career path through our <em>Career Pathway Program</em>.</strong></span></p><p><span style=\"font-size: 16px;\"><strong>Employer paid <em>Company Vacation Package for you and a guest</em>! &nbsp; &nbsp;&nbsp;</strong></span></p><p><span style=\"font-size: 16px;\"><strong><u>Retirement:</u></strong></span></p><p><span style=\"font-size: 16px;\"><strong>Quevera will match up to 6% towards your 401K and an additional 4% profit sharing!</strong></span></p><p><span style=\"font-size: 16px;\"><strong>REQUIRED - MUST have a current TS/SCI Polygraph clearance&nbsp;to apply for role. Only those with a current TS/SCI with Poly clearance will be considered.</strong></span></p><p><span style=\"font-size: 16px;\"><strong>&nbsp;</strong></span></p><p><span style=\"font-size: 16px;\"><strong>Duties and Responsibilities:&nbsp;</strong></span></p><p><span style=\"font-size: 16px;\"><strong>&nbsp;</strong></span></p><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(51, 51, 51); font-family: Roboto, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\" id=\"isPasted\"><span style=\"font-size: 16px;\">The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables.&nbsp;</span></p><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(51, 51, 51); font-family: Roboto, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-size: 16px;\">Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment&nbsp;</span></p><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(51, 51, 51); font-family: Roboto, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-size: 16px;\"> Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling&nbsp;</span></p><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(51, 51, 51); font-family: Roboto, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-size: 16px;\"> Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables &amp; telephone systems&nbsp;</span></p><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(51, 51, 51); font-family: Roboto, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-size: 16px;\"> Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation&nbsp;</span></p><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(51, 51, 51); font-family: Roboto, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-size: 16px;\">Support network upgrade projects or initiatives&nbsp;</span></p><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(51, 51, 51); font-family: Roboto, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-size: 16px;\">Support end-user connectivity needs&nbsp;</span></p><p><span style=\"font-size: 16px;\"><br></span></p><p><span style=\"font-size: 16px;\"><strong>Required Experience:</strong></span></p><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(51, 51, 51); font-family: Roboto, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\" id=\"isPasted\"><span style=\"font-size: 16px;\">Experience, and Education: Minimum education and experience level: High school/GED and two (2) to four (4) years of experience and Security + Certification. Equivalent education and experience: Associate&rsquo;s degree in a technical field and two (2) years of experience or a Bachelors&rsquo; degree in a technical field.&nbsp;</span></p><ol style=\"box-sizing: border-box; padding-left: 2rem; margin-top: 0px; margin-bottom: 1rem; color: rgb(51, 51, 51); font-family: Roboto, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><li style=\"box-sizing: border-box; font-size: 16px;\"><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem;\">Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches&nbsp;</p></li><li style=\"box-sizing: border-box; font-size: 16px;\"><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem;\">Demonstrated ability to read and understand technical manuals and schematics&nbsp;</p></li><li style=\"box-sizing: border-box; font-size: 16px;\"><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem;\">Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)&nbsp;</p></li><li style=\"box-sizing: border-box; font-size: 16px;\"><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem;\">Able to manage time and priorities effectively&nbsp;</p></li><li style=\"box-sizing: border-box; font-size: 16px;\"><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem;\">Able to work efficiently with minimal supervision&nbsp;</p></li><li style=\"box-sizing: border-box; font-size: 16px;\"><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem;\">Proficient in working with end-users remotely&nbsp;</p></li><li style=\"box-sizing: border-box; font-size: 16px;\"><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem;\">Demonstrated expertise in Microsoft Windows 7 and 10&nbsp;</p></li><li style=\"box-sizing: border-box; font-size: 16px;\"><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem;\">Familiar with Active Directory security and policies&nbsp;</p></li><li style=\"box-sizing: border-box; font-size: 16px;\"><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem;\">Excellent analytical and problem solving skills&nbsp;</p></li><li style=\"box-sizing: border-box; font-size: 16px;\"><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem;\">Must be able to drive company vehicle.&nbsp;</p></li><li style=\"box-sizing: border-box; font-size: 16px;\"><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem;\">Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management.&nbsp;</p></li></ol><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(51, 51, 51); font-family: Roboto, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-size: 16px;\"><strong style=\"box-sizing: border-box; font-weight: bolder;\">MUST be CWIP Compliant - A+, Net+ or Sec+</strong></span></p><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(51, 51, 51); font-family: Roboto, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-size: 16px;\">Must be able to lift up to 50 pounds. The usual and customary methods of performing the job&#39;s functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.&nbsp;</span></p><p><span style=\"font-size: 16px;\">&nbsp;</span></p><p><span style=\"font-size: 16px;\">Quevera is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law. #LI-AA1&nbsp;</span></p></div></div></div></div>\n",
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