ED & Admitting - Patient Access Associate I - 32hrs

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    "CorporateDescriptionStr": "<div>\n Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.\n</div>\n<div>\n <br/>\n</div>\n<div>\n At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.&nbsp;\n</div>",
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Documents concise and understandable comments regarding patient or guarantor interaction, efforts to collect co-payments and referrals to Financial Counseling.</li>\n <li>Follows-up on open items to resolve outstanding issues and complete the file.</li>\n <li>Reviews and works assigned work queues for registration information to ensure that accounts are accurate at time of visit and or billing.</li>\n</ul>\n<p><strong>Scheduling:</strong></p>\n<ul>\n <li>Schedule routine appointments either in person or via telephone.</li>\n <li>Creates/inputs routine department provider appointments.</li>\n <li>May schedule/coordinate appointments with other areas of the hospital.</li>\n <li>Works directly with DCF to obtain appropriate signatures/legal guardian information.</li>\n <li>As a first line representative of CT Children’s, this person must have the ability to deal compassionately and professionally with patients and families.<br>\n  Front Office (Check-In):</li>\n <li>Arrives patients for their appointment in the ADT system.</li>\n <li>Verifies demographic and insurance information at time of arrival (including securing patient financial liability at time of service).</li>\n <li>Check out process including scheduling or rescheduling future appointments.</li>\n <li>Answers telephone and triage calls for the department.</li>\n <li>Ensure all consent and privacy forms are signed.</li>\n <li>Works directly with DCF to obtain appropriate signatures/legal guardian information.</li>\n <li>Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.</li>\n <li>Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.</li>\n <li>Other front office duties as required.</li>\n</ul>\n<p><strong>Front Office (Check-In):</strong></p>\n<ul>\n <li>Arrives patients for their appointment in the ADT system.</li>\n <li>Verifies demographic and insurance information at time of arrival (including securing patient financial liability at time of service).</li>\n <li>Check out process including scheduling or rescheduling future appointments.</li>\n <li>Answers telephone and triage calls for the department.</li>\n <li>Ensure all consent and privacy forms are signed.</li>\n <li>Works directly with DCF to obtain appropriate signatures/legal guardian information.</li>\n <li>Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.</li>\n <li>Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.</li>\n <li>Other front office duties as required.</li>\n</ul>\n<p><strong>Financial:</strong></p>\n<ul>\n <li>Verifies insurance plans using the various methods available such as, RTE, web-based, &amp; telecommunications.&nbsp;</li>\n <li>Investigates patient insurance coverage, obtains referrals, and manages process to maximize payment from both commercial and managed care plans.&nbsp;</li>\n <li>Refers patients/ families to DSS and/or Financial Counselor for assistance.</li>\n <li>Post payments in ADT system, provide receipts.&nbsp;</li>\n <li>Identifies those patients without adequate insurance coverage.</li>\n <li>Demonstrates knowledge of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice.&nbsp;</li>\n <li>Demonstrates cultural sensitivity in all interactions with patients/families. &nbsp;</li>\n <li>Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the CT Children’s standards.<br>\n  &nbsp;</li>\n</ul>",
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