bluedoor data·Job Postings API·bluedoor.sh ↗

Home › Companies › 1f105a41 8181 469e A1f3 0cab68782922 19000101 000001 › Call Center Agent

Call Center Agent

1f105a41 8181 469e A1f3 0cab68782922 19000101 000001 · Humble, Humble, TX, US, Humble, TX · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company1f105a41 8181 469e A1f3 0cab68782922 19000101 000001
TitleCall Center Agent
Normalized title-
Department / team-
LocationHumble, TX, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2023-05-16 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 1f105a41 8181 469e A1f3 0cab68782922 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Humble.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company1f105a41 8181 469e A1f3 0cab68782922 19000101 000001
Sourceec81794a-a0e4-4ef0-9756-4fdb45f83a75
ATS providerADP Workforce Now Recruiting

Description

Call Center Representative interacts with callers/patients by phone and other means of communication, to schedule appts, provide information, and provide an amazing contact experience. Essential Functions Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Self-motivated learner, with positive attitude, sense of optimism, ownership and commitment. Properly greet callers, collect and or provide information based on purpose of call and script requirements. Conduct outreach calls, and general outbound calling. Assist callers/patients as needed, find solutions to questions, and provide amazing contract experience. Willingness to come in and help people every day, and get up and do it again tomorrow. Handle all aspects of patient appointment scheduling and referrals. Ability to use proper language, grammar and style, in verbal and written communications. Ability to understand basic health care industry terms (e.g. primary care, provider, benefits, HIPAA). Ability to research information using available resources, reference FAQ’s, and other information resources. Quick and accurate keyboard typing and navigation with mouse. Respond to customer emails and other non-phone inquiries/communications. Complete any required data entry, call logging and or reporting. Working knowledge in a MS Windows environment, Email, Online/Electronic Forms, Websites. Education & Training Requirements High school graduate or equivalent required. Bilingual – English/Spanish strongly preferred, with the ability to read, write, interpret and disseminate information. Medical Assistant experience or clinical office support experience highly preferred. Customer service oriented. Work Experience Requirements Pleasant, professional, and articulate phone voice. Ability to handle multiple incoming callers/patients, tasks and responsibilities. Strong verbal and written grammar skills. Accurate keyboard typing, data-entry and mouse navigation skills. Working computer knowledge of MS Windows, Email, Online/Electronic forms, and websites. Basic knowledge such as math, alphabetical or numerical filing may also be required. Patient scheduling experience. Strong knowledge in Medical Terminology.

Full job record

Job IDc7d53800ca457b4be9805db43988d535b0e9859c
Org ID26d4cc34-4d9d-4efd-b592-f90cf8e40cd0
Source IDec81794a-a0e4-4ef0-9756-4fdb45f83a75
Board IDec81794a-a0e4-4ef0-9756-4fdb45f83a75
Provideradp_workforcenow
Provider Job Key475198
TitleCall Center Agent
Normalized Title—
Statusactive
Activeyes
Location TextHumble, Humble, TX, US, Humble, TX
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionTX
CityHumble
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1f105a41-8181-469e-a1f3-0cab68782922&ccId=19000101_000001&lang=en_US&type=JS&jobId=475198&jwId=9200728532225_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1f105a41-8181-469e-a1f3-0cab68782922&ccId=19000101_000001&lang=en_US&type=JS&jobId=475198&jwId=9200728532225_1
First Seen At2026-05-31 19:00:01Z
Last Seen At2026-06-06 12:25:50Z
Last Checked At2026-06-06 12:25:50Z
Last Changed At2026-06-06 12:25:50Z
Inactive At—
Source Posted At2023-05-16 14:50:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=1f105a41-8181-469e-a1f3-0cab68782922|19000101_000001/date=2026-06-06/2026-06-06T12-25-28-296Z-7701226758b5553fac35da56b25fce6752e81104eb8ff018d88c9474a67045c6.json
Event Fields
{
  "content_hash": "42e293c6ec62b12eb003a294fe63b581194fb1cea99ef2f44dee3f29d574e11b",
  "source_hash": "10eae64d160b08d29fb939af9d6c51314d28ff29f2fe7ceef54c51aadc8c78fa",
  "last_changed_at": "2026-06-06T12:25:50.779Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Humble, Humble, TX, US, Humble, TX",
    "city": "Humble",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T12:25:50.588Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Humble, Humble, TX, US, Humble, TX",
      "city": "Humble",
      "region": "TX",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "detail": {
    "links": [],
    "itemID": "9200728532225_1",
    "postDate": "2023-05-16T10:50:00.000-04:00",
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2023-05-16T10:50Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:25Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "475198"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Call Center Agent",
    "clientRequisitionID": "1472",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Humble",
          "postalCode": "77338",
          "countrySubdivisionLevel1": {
            "codeValue": "TX"
          }
        },
        "nameCode": {
          "shortName": "Humble, Humble, TX, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;color:#333333;'>Call Center Representative interacts with callers/patients by phone and other means of communication, to schedule appts, provide information, and provide an amazing contact experience.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;color:#333333;'>Essential Functions</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;color:#333333;'>Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job&rsquo;s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable.</span></p><ul style=\"margin-bottom:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Self-motivated learner, with positive attitude, sense of optimism, ownership and commitment.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Properly greet callers, collect and or provide information based on purpose of call and script requirements.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Conduct outreach calls, and general outbound calling.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Assist callers/patients as needed, find solutions to questions, and provide amazing contract experience.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Willingness to come in and help people every day, and get up and do it again tomorrow.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Handle all aspects of patient appointment scheduling and referrals.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Ability to use proper language, grammar and style, in verbal and written communications.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Ability to understand basic health care industry terms (e.g. primary care, provider, benefits, HIPAA).</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Ability to research information using available resources, reference FAQ&rsquo;s, &nbsp;and other information resources.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Quick and accurate keyboard typing and navigation with mouse.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Respond to customer emails and other non-phone inquiries/communications.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Complete any required data entry, call logging and or reporting.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Working knowledge in a MS Windows environment, Email, Online/Electronic Forms, Websites.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;color:#333333;'>&nbsp;<br> <strong>Education &amp; Training Requirements</strong></span></p><ul style=\"margin-bottom:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>High school graduate or equivalent required.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Bilingual &ndash; English/Spanish strongly preferred, with the ability to read, write, interpret and disseminate information.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Medical Assistant experience or clinical office support experience highly preferred.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Customer service oriented.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;color:#333333;'>&nbsp;<br> <strong>Work Experience Requirements</strong></span></p><ul style=\"margin-bottom:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Pleasant, professional, and articulate phone voice.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Ability to handle multiple incoming callers/patients, tasks and responsibilities.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Strong verbal and written grammar skills.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Accurate keyboard typing, data-entry and mouse navigation skills.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Working computer knowledge of MS Windows, Email, Online/Electronic forms, and websites.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Basic knowledge such as math, alphabetical or numerical filing may also be required.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Patient scheduling experience.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#333333;'><span style='font-size:12px;font-family:\"Helvetica\",sans-serif;'>Strong knowledge in Medical Terminology.</span></li></ul></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9200728532225_1",
    "postDate": "2023-05-16T10:50:00.000-04:00",
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2023-05-16T10:50Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:25Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "475198"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Call Center Agent",
    "clientRequisitionID": "1472",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Humble",
          "postalCode": "77338",
          "countrySubdivisionLevel1": {
            "codeValue": "TX"
          }
        },
        "nameCode": {
          "shortName": "Humble, Humble, TX, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/475198?cid=1f105a41-8181-469e-a1f3-0cab68782922&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 14063
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/c7d53800ca457b4be9805db43988d535b0e9859c?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/26d4cc34-4d9d-4efd-b592-f90cf8e40cd0JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/ec81794a-a0e4-4ef0-9756-4fdb45f83a75JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/c7d53800ca457b4be9805db43988d535b0e9859c/eventsJSON

Docs · Get an API key