Group Manager – North America

{
  "content_hash": "01387f3c914032df3640f99fe3ff6c40ddc1dcdabf77ed956bcec33487116e76",
  "source_hash": "28675911f4afbfc288c989749b4b1269d8a38ba1c31f073d5ac865e7b72024f0",
  "last_changed_at": "2026-05-30T06:10:31.348Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Atlanta, Georgia, 30041, United States",
    "city": "Atlanta",
    "region": null,
    "country": "United States",
    "is_remote": true,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:27:56.035Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Atlanta, Georgia, 30041, United States",
      "city": "Atlanta",
      "region": null,
      "country": "United States",
      "is_remote": true,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "105",
    "isRemote": null,
    "location": {
      "city": "Atlanta",
      "state": "Georgia"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18534",
    "locationType": "2",
    "jobOpeningName": "Group Manager – North America    ",
    "departmentLabel": "Operations",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Atlanta",
      "state": "Georgia",
      "postalCode": "30041",
      "addressCountry": "United States"
    },
    "datePosted": "2025-05-20",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold\">Primary Responsibilities  </span></p>\n<ul>\n<li><span><span>Ensure client satisfaction by </span><span>establishing</span><span> and adhering to policies and procedures related to Operations and the company, with a focus on enhancing client experience and service delivery.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Foster effective communication among all staff levels to promote a collaborative environment and a culture of engagement and teamwork.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Address and resolve client needs promptly and comprehensively, proactively </span><span>identifying</span><span> opportunities for service improvement and </span><span>initiating</span><span> corrective action when necessary.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Represent Operations with external stakeholders, including client auditors, </span><span>maintaining</span><span> positive relationships and open dialogue to ensure alignment with client expectations.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Manage the implementation process of new clients, collaborating with cross-functional teams to ensure a smooth transition and efficient </span><span>set-up</span><span> within Operations</span><span> while also fostering </span><span>positive</span><span> client experience</span><span>s</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Assist senior management in policy development and the implementation of internal controls, with </span><span>particular</span><span> emphasis on promoting staff engagement and empowerment.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Review financial reporting/NAV packages for accuracy, adherence to controls, and timeliness, providing insights and recommendations for improvement as needed.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Research and resolve accounting and tax issues, providing expert guidance and support to internal stakeholders and clients as </span><span>required</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Stay informed of regulatory requirements and liaise with the local regulator as necessary to ensure compliance, </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Assist</span><span> and drive</span><span> staff engagement initiatives.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Conduct employee appraisals in line with the company's performance management tools, providing constructive feedback and support for professional development while fostering a culture of employee engagement and growth.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ensure adherence to and actively </span><span>participate</span><span> in the annual SOC Type II audit</span><span> process but gathering evidence, working with the </span><span>auditors</span><span> and </span><span>participating</span><span> in the internal audit function.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Represent the company </span><span>at</span><span> networking events</span><span>, as needed,</span><span> an</span><span>d be able to </span><span>represent</span><span> the Operations process </span><span>articulately with prospective clients.</span></span><span> </span></li>\n</ul>\n<p><span><br></span><span> </span></p>\n<p><span style=\"font-weight: bold\">Qualifications Required: </span></p>\n<ul>\n<li><span><span>A professional accounting qualification</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Minimum </span><span>1</span><span>5</span><span> years of experience working in fund administration, specifically with exposure to financial markets/institutions, debt funds, hedge funds or private equity vehicles</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Minimum of five (5) years of experience</span><span> managing a team of 10 or more</span><span>, both in-person and remote.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Strong knowledge of investment accounting and technical knowledge of alternative investments, fund accounting and the preparation of financial statements</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Paxus</span><span> and</span><span>/</span><span>or Investran</span><span> experience preferred</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Detailed knowledge and understanding of regulatory matters including Anti-Mo</span><span>ney</span><br><span>Laundering/Anti-Terrorist Financing and other regulatory reporting</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Strong computer skills and effective communication skills, both verbal and written</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>The willingness to work overtime and public holidays when </span><span>required</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Based in Atlanta,</span><span> GA</span><span> or</span><span> Kitchener, Ontario</span><span> </span></span><span> </span></li>\n</ul>\n<p><span><br></span><span> </span></p>",
    "compensation": null,
    "departmentId": "18534",
    "locationType": "2",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Group Manager – North America    ",
    "departmentLabel": "Operations",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Senior Manager/Supervisor",
    "jobOpeningShareUrl": "https://kryptonfs.bamboohr.com/careers/105",
    "employmentStatusLabel": "Full-Time"
  }
}