Home › Companies › Fa Ewqy Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 › Patient Access Rep - Float Pool - Full Time
Patient Access Rep - Float Pool - Full Time
Fa Ewqy Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Kingman, AZ, United States; KRMC Location, Kingman, AZ, US · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Ewqy Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Title | Patient Access Rep - Float Pool - Full Time |
| Normalized title | - |
| Department / team | - |
| Location | Kingman, AZ, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-01 / 2026-06-02 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Ewqy Saasfaprod1 Fa Ocs Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Kingman. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Ewqy Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Source | b913f13f-ffc0-42e2-ab57-b60427298295 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Position Title: Patient Access Representative Position Code: PtAccessRp-____
Department: Patient Access Safety Sensitive: ☒ Yes ☐ No
Reports to: Patient Access Manager Exempt Status: ☐ Yes ☒ No
Position Purpose:
All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.
.
At the direction of management, completes the registration process for patients. This includes verification of benefits, discharge of patients, collection of copays or payments, balancing of accounts, and general data entry.
Key Responsibilities
□ PAR :
Customer Service and Patient Satisfaction
• Provides excellent customer service, contributes to the overall satisfaction of the patient experience, and adheres to the Behavioral Expectations Agreement.
• Promptly fields and/or directs incoming calls; responds to patient and/or staff inquiries.
• Refers patient accounts to financial counselors when further explanation/education is needed (denied authorizations, out-of-pocket liabilities, coverage options, payment plans, etc.).
• Consistently demonstrates a willingness to assist co-workers to support department efficiency and to support positive customer feedback goals.
• Participates in on-going process improvement activities for the team.
• Floats to other work areas, as requested, and regularly works nights, weekends, holidays, and extended hours when needed.
Registration/Admitting/Discharge of Patients
• Demonstrates ability to preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines.
o Enters new patient data and/or verifies patient records are up to date, confirms the completeness of the electronic health record (EHR) and makes changes as necessary.
o Verifies insurance eligibility and benefits within a timeframe determined by KHI.
o Obtains pre-authorizations from third-party payers in accordance with payer requirements, when needed.
o Ensures identified information are complete and scanned into patients’ electronic health record (EHR) (insurance cards, photo ID’s, physician orders, and other admission documents.
o Obtains signatures on all required forms.
o Demonstrates ability to manage co-payments, deductibles, allowances, etc. as instructed.
Patient Processing
• Accurately balances daily cash to include completion of daily cash log, bank deposit slip, and daily reports to Patient Financial Services.
• Accurately utilizes insurance eligibility/audit tools and report/correct variances within the EMR.
• Quality performance scores must meet defined goals.
• Verifies insurance eligibility and benefits within a timeframe determined by KHI and obtains pre-authorizations from third-party payers in accordance with payer requirements.
• Collects upfront co-pays, deductible and coins securing deposits on self-pay and high accounts.
• Regularly works nights, weekends, holidays, and extended hours when needed.
Qualifications
• Demonstrates ability to multitask, prioritize appropriately, and management time efficiently.
• Effective oral and interpersonal communication skills.
• Demonstrates ability to utilize a variety of technological resources (phone, computer hardware, various software programs, fax, scanner)
Required Education: High School Diploma or equivalent
Required Experience: Minimum of 1 year of experience working in a customer service position and/or office setting
Required Certification: American Heart Association BLS and DPS Level 1 Fingerprint Clearance Card
Preferences
Previous experience in healthcare registration, scheduling, and/or authorizations
Special Position Requirements
Exposure Category II: Expected duties have possible, but not routine, potential for exposure to blood, body fluids or tissues.
Work Requirements
Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift.
Able to use telephone and computer software and hardware for most of the shift (90% of the day).
Full job record
| Job ID | c727d668cbf84195598160fd09d7bf16b49bcf5f |
| Org ID | 3a6c2223-f507-4a62-a8ff-b9459f3f6fea |
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| Board ID | b913f13f-ffc0-42e2-ab57-b60427298295 |
| Provider | oracle_hcm |
| Provider Job Key | 3034 |
| Title | Patient Access Rep - Float Pool - Full Time |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Kingman, AZ, United States; KRMC Location, Kingman, AZ, US |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | AZ |
| City | Kingman |
| Salary Raw | Description Position Title: Patient Access Representative Position Code: PtAccessRp-____ Department: Patient Access Safety Sensitive: ☒ Yes ☐ No Reports to: Patient Access Manager Exempt Status: ☐ Yes ☒ No Position Purpose: All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country. . At the direction of management, completes the registration process for patients. This includes verification of benefits, discharge of patients, collection of copays or payments, balancing of accounts, and general data entry. Key Responsibilities □ PAR : Customer Service and Patient Satisfaction • Provides excellent customer service, contributes to the overall satisfaction of the patient experience, and adheres to the Behavioral Expectations Agreement. • Promptly fields and/or directs incoming calls; responds to patient and/or staff inquiries. • Refers patient accounts to financial counselors when further explanation/education is needed (denied authorizations, out-of-pocket liabilities, coverage options, payment plans, etc.). • Consistently demonstrates a willingness to assist co-workers to support department efficiency and to support positive customer feedback goals. • Participates in on-going process improvement activities for the team. • Floats to other work areas, as requested, and regularly works nights, weekends, holidays, and extended hours when needed. Registration/Admitting/Discharge of Patients • Demonstrates ability to preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines. o Enters new patient data and/or verifies patient records are up to date, confirms the completeness of the electronic health record (EHR) and makes changes as necessary. o Verifies insurance eligibility and benefits within a timeframe determined by KHI. o Obtains pre-authorizations from third-party payers in accordance with payer requirements, when needed. o Ensures identified information are complete and scanned into patients’ electronic health record (EHR) (insurance cards, photo ID’s, physician orders, and other admission documents. o Obtains signatures on all required forms. o Demonstrates ability to manage co-payments, deductibles, allowances, etc. as instructed. Patient Processing • Accurately balances daily cash to include completion of daily cash log, bank deposit slip, and daily reports to Patient Financial Services. • Accurately utilizes insurance eligibility/audit tools and report/correct variances within the EMR. • Quality performance scores must meet defined goals. • Verifies insurance eligibility and benefits within a timeframe determined by KHI and obtains pre-authorizations from third-party payers in accordance with payer requirements. • Collects upfront co-pays, deductible and coins securing deposits on self-pay and high accounts. • Regularly works nights, weekends, holidays, and extended hours when needed. Qualifications • Demonstrates ability to multitask, prioritize appropriately, and management time efficiently. • Effective oral and interpersonal communication skills. • Demonstrates ability to utilize a variety of technological resources (phone, computer hardware, various software programs, fax, scanner) Required Education: High School Diploma or equivalent Required Experience: Minimum of 1 year of experience working in a customer service position and/or office setting Required Certification: American Heart Association BLS and DPS Level 1 Fingerprint Clearance Card Preferences Previous experience in healthcare registration, scheduling, and/or authorizations Special Position Requirements Exposure Category II: Expected duties have possible, but not routine, potential for exposure to blood, body fluids or tissues. Work Requirements Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift. Able to use telephone and computer software and hardware for most of the shift (90% of the day). |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://fa-ewqy-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/3034 |
| Apply URL | https://fa-ewqy-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/3034 |
| First Seen At | 2026-06-02 11:36:55Z |
| Last Seen At | 2026-06-06 11:15:43Z |
| Last Checked At | 2026-06-06 11:15:43Z |
| Last Changed At | 2026-06-06 11:15:43Z |
| Inactive At | — |
| Source Posted At | 2026-06-01 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-ewqy-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-15-29-980Z-7d269aae58f740ac212b566373347cdc65c64ad331b29831d00b99da52180415.json |
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