Home › Companies › Bosch Homecomfort › Customer Service / Warehouse
Customer Service / Warehouse
Bosch Homecomfort · Fort Myers, FL, United States · Active · SmartRecruiters
Job facts
| Field | Value |
|---|---|
| Company | Bosch Homecomfort |
| Title | Customer Service / Warehouse |
| Normalized title | - |
| Department / team | Customer Service |
| Location | Fort Myers, FL, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | SmartRecruiters |
| Posted / first seen | 2026-04-28 / 2026-05-31 |
| Changed / last seen | 2026-06-03 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Bosch Homecomfort. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through SmartRecruiters. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Fort Myers. | Open |
| Department jobs | Active postings in Customer Service. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Bosch Homecomfort |
| Source | da257225-721b-4b09-bf2d-d4c2bb4b53a8 |
| ATS provider | SmartRecruiters |
Description
The counter sales agent deals directly with our customers on a daily basis to ensure they have a positive experience. As a member of the branch team, this will primarily be accomplished through the selling of the breadth of our products, taking customer orders, following up on existing orders, looking up and ordering parts while providing excellent customer service. This position will regularly be asked to support other branch activities to ensure its success. This may include, but not limited to, helping with warehouse duties such as loading/unloading deliveries, picking materials for next day orders, assist in the receiving and restocking of parts/ products, may include using a forklift, inventory management, safety, and other duties as required.
As the daily face of the company to our customers, it is imperative to ensure they have a positive experience, while maintain our safety, quality, and other policies and standards.
As a part of the branch team positively engage in our Zero Harm culture. Zero Harm is our vision that aims to eliminate all incidents, accidents, injuries, and harm in the workplace and to the environment. It is a commitment to ensure the safety and well-being of employees, contractors, and all individuals involved in our operations. Ensure incidents, near-misses, and unsafe conditions are properly reported, and eliminated in a timely manner. Ensure your PPE compliance and as a member of a team, help other do the same. As a part of branch team delight our customers by providing quality products and services which meet or exceed their requirements and evolving expectations. This is achieved through a commitment to continuous improvement and the pursuit of a zero-defect culture. Manage customer relationships and enhance the customer experience. Engage in supporting and maintaining the efficient operation of the branch in accordance with current guidelines, policies, practices, and procedures. Communicate daily with customers via phone, fax, e-mail, or in person. Enter customer orders, look up parts, parts research, and warranties. Promote and support sales promotions. Collaborate with regional sales force and other field staff to deliver premier customer service. Work closely with other vital departments such as credit, billing, shipping, purchasing, technical service, marketing, etc. Research and resolve customer issues ad complaints. Provide regular communication with our customers to scheduled dates and backorder status of product. Research and processes credit and return requests. Perform daily maintenance to customer orders to ensure timely delivery based on customer demand. Assist in shipping and receiving activities as required to assure that products are handled and stored in a safe and efficient manner. Oversee pricing and margins on orders and make appropriate adjustments when warranted. Other duties as directed.
2-4 years of customer service experience. High School diploma or equivalent combined education and experience. Strong interpersonal, customer relationship and decision-making skills. Effective and professional communication and organization skills. Ability to work effectively as a member of a team in a high-volume fast-paced environment. Strong analytical skills. Proficiency in Windows and Microsoft Office software is a plus. HVAC industry experience preferred including warehouse and forklift operations.
All your information will be kept confidential according to EEO guidelines.
Must speak English, Spanish is a bonus!
Full job record
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| Board ID | da257225-721b-4b09-bf2d-d4c2bb4b53a8 |
| Provider | smartrecruiters |
| Provider Job Key | 744000123483119 |
| Title | Customer Service / Warehouse |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Fort Myers, FL, United States |
| Department | Customer Service |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Fort Myers |
| Salary Raw | The counter sales agent deals directly with our customers on a daily basis to ensure they have a positive experience. As a member of the branch team, this will primarily be accomplished through the selling of the breadth of our products, taking customer orders, following up on existing orders, looking up and ordering parts while providing excellent customer service. This position will regularly be asked to support other branch activities to ensure its success. This may include, but not limited to, helping with warehouse duties such as loading/unloading deliveries, picking materials for next day orders, assist in the receiving and restocking of parts/ products, may include using a forklift, inventory management, safety, and other duties as required. As the daily face of the company to our customers, it is imperative to ensure they have a positive experience, while maintain our safety, quality, and other policies and standards. As a part of the branch team positively engage in our Zero Harm culture. Zero Harm is our vision that aims to eliminate all incidents, accidents, injuries, and harm in the workplace and to the environment. It is a commitment to ensure the safety and well-being of employees, contractors, and all individuals involved in our operations. Ensure incidents, near-misses, and unsafe conditions are properly reported, and eliminated in a timely manner. Ensure your PPE compliance and as a member of a team, help other do the same. As a part of branch team delight our customers by providing quality products and services which meet or exceed their requirements and evolving expectations. This is achieved through a commitment to continuous improvement and the pursuit of a zero-defect culture. Manage customer relationships and enhance the customer experience. Engage in supporting and maintaining the efficient operation of the branch in accordance with current guidelines, policies, practices, and procedures. Communicate daily with customers via phone, fax, e-mail, or in person. Enter customer orders, look up parts, parts research, and warranties. Promote and support sales promotions. Collaborate with regional sales force and other field staff to deliver premier customer service. Work closely with other vital departments such as credit, billing, shipping, purchasing, technical service, marketing, etc. Research and resolve customer issues ad complaints. Provide regular communication with our customers to scheduled dates and backorder status of product. Research and processes credit and return requests. Perform daily maintenance to customer orders to ensure timely delivery based on customer demand. Assist in shipping and receiving activities as required to assure that products are handled and stored in a safe and efficient manner. Oversee pricing and margins on orders and make appropriate adjustments when warranted. Other duties as directed. 2-4 years of customer service experience. High School diploma or equivalent combined education and experience. Strong interpersonal, customer relationship and decision-making skills. Effective and professional communication and organization skills. Ability to work effectively as a member of a team in a high-volume fast-paced environment. Strong analytical skills. Proficiency in Windows and Microsoft Office software is a plus. HVAC industry experience preferred including warehouse and forklift operations. All your information will be kept confidential according to EEO guidelines. Must speak English, Spanish is a bonus! |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://jobs.smartrecruiters.com/Bosch-HomeComfort/744000123483119-customer-service-warehouse |
| Apply URL | https://jobs.smartrecruiters.com/Bosch-HomeComfort/744000123483119-customer-service-warehouse?oga=true |
| First Seen At | 2026-05-31 17:44:59Z |
| Last Seen At | 2026-06-06 11:05:01Z |
| Last Checked At | 2026-06-06 11:05:01Z |
| Last Changed At | 2026-06-03 11:35:41Z |
| Inactive At | — |
| Source Posted At | 2026-04-28 15:04:13Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=bosch-homecomfort/date=2026-06-06/2026-06-06T11-04-48-229Z-f3178c47102e172eefad45ec3736aa3bdb653c9e7d7064494b9288618e08e4e1.json |
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