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    "requisitionDescription": "<div><div data-pasted=\"true\"><p data-pasted=\"true\"><strong>Automotive Service Advisor &ndash; Join the Car Pros Team!</strong></p><p>Are you passionate about cars and delivering outstanding customer service? <strong>Car Pros</strong> is seeking a dedicated <strong>Automotive Service Advisor</strong> to join our team! In this role, you&rsquo;ll be the first point of contact for our customers, ensuring their experience is smooth, professional, and efficient.</p><p><strong>Key Responsibilities:</strong></p><ul type=\"disc\"><li>Greet customers warmly as they enter the service area.</li><li>Assess vehicle repair needs through customer interviews and visual inspections.</li><li>Prepare accurate estimates and itemized work orders, detailing parts and labor costs.</li><li>Answer customer inquiries in person or via phone promptly; return all missed calls the same day.</li><li>Communicate daily with customers via phone, text, or in person regarding vehicle updates.</li><li>Perform minor adjustments or repairs as needed.</li><li>Close repair orders efficiently and notify customers upon completion.</li><li>Collaborate positively with all team members to ensure a cooperative work environment.</li><li>Maintain customer satisfaction (CSI) and meet company standards for labor and parts gross.</li><li>Uphold company policies on non-discrimination and harassment.</li><li>Maintain professional demeanor and courtesy with all members of the public.</li><li>Operate computers, phones, calculators, and other office tools effectively.</li><li>Drive and move vehicles safely as required, including test drives, customer deliveries, and lot repositioning.</li></ul><p><strong>Equipment &amp; Tools Used:</strong></p><ul type=\"disc\"><li>Computers, calculators, phones, adding machines, and staplers</li><li>Hand tools, measuring tools (micrometers, calipers, gauges), and office supplies</li></ul><p><strong>Personal Protective Equipment:</strong></p><ul type=\"disc\"><li>Leather-topped rubber-soled shoes</li><li>Other required safety equipment as needed</li></ul><p><strong>Physical Demands:</strong></p><ul type=\"disc\"><li>Intermittent standing (up to 60% of the day), walking (20%), and sitting (10%)</li><li>Occasional bending, kneeling, crouching, lifting (up to 20 lbs), and carrying (up to 10 lbs)</li><li>Occasional pushing/pulling, climbing, crawling, twisting, and reaching</li><li>Exposure to dust, fumes, gases, odors, noise, vibration, extreme weather, and automotive machinery</li></ul><p><strong>Work Environment:</strong></p><ul type=\"disc\"><li>Combination of indoor office and service area environments</li><li>Reasonable accommodations provided for individuals with disabilities</li></ul><p><strong>Why Work at Car Pros?</strong></p><ul type=\"disc\"><li>Participate in maintaining a clean, organized, and professional dealership environment</li><li>Protect and care for dealership property, tools, and vehicles</li></ul><p><strong>Benefits:</strong></p><ul type=\"disc\"><li>Medical, dental, vision, short/long-term disability, and life/AD&amp;D insurance for employees and families (eligible after 60 days) &ndash; Car Pros sponsors 80% of basic medical coverage</li><li>401(k) plan eligibility after one year of service</li><li>Accrual of one hour of personal time off for every 30 hours worked</li></ul><p style=\"margin-left:.5in;\"><br></p><p><strong>Pay:</strong>&nbsp;$71,656.00-$86,147.66 Annual Average</p><p>If you&rsquo;re ready to provide exceptional service and grow your career in the automotive industry, <strong>apply to join the Car Pros team today!</strong></p></div></div>\n",
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