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IT Manager

Shugulika · Zanzibar, Zanzibar, Tanzania · Active · Zoho Recruit

Job facts

FieldValue
CompanyShugulika
TitleIT Manager
Normalized title-
Department / teamHospitality
LocationZanzibar, Zanzibar, Tanzania
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerZoho Recruit
Posted / first seen2025-10-09 / 2026-06-05
Changed / last seen2026-06-05 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Shugulika.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Zoho Recruit.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Zanzibar.Open
Department jobsActive postings in Hospitality.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyShugulika
Source489a5000-6237-4f8e-b765-845493bbcb8c
ATS providerZoho Recruit

Description

Job Summary: The IT Manager will be responsible for managing and maintaining the hotel’s information technology systems to ensure seamless operations across all departments. This role includes overseeing the hotel’s Property Management System (PMS), Point of Sale (POS), network infrastructure, data security, and all IT-related support functions. The IT Manager will ensure technology is aligned with the hotel’s operational and guest service goals, while safeguarding data integrity and supporting efficiency. Key Responsibilities: Oversee and manage Oracle Hospitality Systems, including OPERA PMS, MICROS POS, and related applications. Provide technical support to staff and resolve system-related issues promptly. Ensure optimal performance of hotel-specific applications and software. Manage integration between various hospitality systems (e.g., PMS, POS, CRM, Finance). Maintain and support hotel’s network infrastructure (LAN, WAN, Wi-Fi, VPN). Ensure secure, high-speed internet access for both guests and staff. Monitor system performance and implement upgrades where necessary. Oversee installation and maintenance of servers, hardware, and security systems. Develop and enforce IT policies, SOPs, and best practices. Ensure compliance with data protection regulations (GDPR, PCI DSS). Conduct regular backups, disaster recovery, and business continuity planning. Implement cybersecurity measures to protect sensitive guest and business data. Liaise with IT vendors, service providers, and contractors for system maintenance and upgrades. Negotiate contracts and manage IT budgets effectively. Recommend new technology solutions to improve efficiency and guest satisfaction. Provide training to hotel staff on IT systems and software use. Support various hotel departments (Front Office, F&B, Finance, HR, Sales & Marketing) with IT-related solutions. Lead and mentor junior IT staff or external support teams. Requirements Bachelor’s degree in information technology, Computer Science, or related field. Minimum 5 years of IT management experience in the hotel/hospitality industry (100+ rooms). Strong working knowledge of Oracle Hospitality Systems (OPERA PMS, MICROS POS, etc.). Proven expertise in networking, servers, database management, and IT security. Experience with Windows Server, Active Directory, and Microsoft Office 365. Strong troubleshooting, problem-solving, and project management skills. Excellent communication and interpersonal skills to support cross-departmental functions. Ability to work under pressure and adapt to a fast-paced hospitality environment Strategic IT planning and innovation in hospitality systems. Guest-oriented service approach with a focus on operational excellence. Strong leadership and vendor management skills. High level of integrity, confidentiality, and professionalism.

Full job record

Job IDc6a01c2de5e9fb113359ccd20b24ae5cbf00218f
Org ID7deac28f-fbed-4260-8f94-df747a6dabd3
Source ID489a5000-6237-4f8e-b765-845493bbcb8c
Board ID489a5000-6237-4f8e-b765-845493bbcb8c
Providerzoho_recruit
Provider Job Key497983000052074107
TitleIT Manager
Normalized Title
Statusactive
Activeyes
Location TextZanzibar, Zanzibar, Tanzania
DepartmentHospitality
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryTanzania
RegionZanzibar
CityZanzibar
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://shugulika.zohorecruit.com/jobs/Careers/497983000052074107
Apply URLhttps://shugulika.zohorecruit.com/jobs/Careers/497983000052074107
First Seen At2026-06-05 03:14:47Z
Last Seen At2026-06-06 20:09:02Z
Last Checked At2026-06-06 20:09:02Z
Last Changed At2026-06-05 03:14:47Z
Inactive At
Source Posted At2025-10-09 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=zoho_recruit/board=shugulika.zohorecruit.com/date=2026-06-06/2026-06-06T20-09-00-655Z-2bd68f1231a86958ff86f03b437f2f703f657fe77ff10b3b08e41476ae50557a.json
Event Fields
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  "source_hash": "cb36ef76e0ab8baceafa5fefa206cac58493c842b87040deb7ee39ea6aa94e6f",
  "last_changed_at": "2026-06-05T03:14:47.559Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Zanzibar, Zanzibar, Tanzania",
    "city": "Zanzibar",
    "region": "Zanzibar",
    "country": "Tanzania",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T20:09:02.593Z",
  "launch_scope": {
    "reason": "zoho_recruit_production_catalog",
    "included": true,
    "location": {
      "raw": "Zanzibar, Zanzibar, Tanzania",
      "city": "Zanzibar",
      "region": "Zanzibar",
      "country": "Tanzania",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "Tanzania"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "id": "497983000052074107",
  "City": "Zanzibar",
  "State": "Zanzibar",
  "Country": "Tanzania",
  "Publish": true,
  "Currency": "TZS",
  "Industry": "Hospitality",
  "Job_Type": "Full time",
  "Is_Locked": false,
  "Remote_Job": false,
  "Date_Opened": "2025-10-09",
  "Posting_Title": "IT Manager",
  "Job_Description": "Job Summary: The IT Manager will be responsible for managing and maintaining the hotel’s information technology systems to ensure seamless operations across all departments. This role includes overseeing the hotel’s Property Management System (PMS), Point of Sale (POS), network infrastructure, data security, and all IT-related support functions. The IT Manager will ensure technology is aligned with the hotel’s operational and guest service goals, while safeguarding data integrity and supporting efficiency. Key Responsibilities: Oversee and manage Oracle Hospitality Systems, including OPERA PMS, MICROS POS, and related applications. Provide technical support to staff and resolve system-related issues promptly. Ensure optimal performance of hotel-specific applications and software. Manage integration between various hospitality systems (e.g., PMS, POS, CRM, Finance). Maintain and support hotel’s network infrastructure (LAN, WAN, Wi-Fi, VPN). Ensure secure, high-speed internet access for both guests and staff. Monitor system performance and implement upgrades where necessary. Oversee installation and maintenance of servers, hardware, and security systems. Develop and enforce IT policies, SOPs, and best practices. Ensure compliance with data protection regulations (GDPR, PCI DSS). Conduct regular backups, disaster recovery, and business continuity planning. Implement cybersecurity measures to protect sensitive guest and business data. Liaise with IT vendors, service providers, and contractors for system maintenance and upgrades. Negotiate contracts and manage IT budgets effectively. Recommend new technology solutions to improve efficiency and guest satisfaction. Provide training to hotel staff on IT systems and software use. Support various hotel departments (Front Office, F&B, Finance, HR, Sales & Marketing) with IT-related solutions. Lead and mentor junior IT staff or external support teams. Requirements Bachelor’s degree in information technology, Computer Science, or related field. Minimum 5 years of IT management experience in the hotel/hospitality industry (100+ rooms). Strong working knowledge of Oracle Hospitality Systems (OPERA PMS, MICROS POS, etc.). Proven expertise in networking, servers, database management, and IT security. Experience with Windows Server, Active Directory, and Microsoft Office 365. Strong troubleshooting, problem-solving, and project management skills. Excellent communication and interpersonal skills to support cross-departmental functions. Ability to work under pressure and adapt to a fast-paced hospitality environment Strategic IT planning and innovation in hospitality systems. Guest-oriented service approach with a focus on operational excellence. Strong leadership and vendor management skills. High level of integrity, confidentiality, and professionalism.",
  "Work_Experience": "5-8  years",
  "Job_Opening_Name": "IT Manager",
  "Keep_on_Career_Site": false
}
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