Relationship Officer (Gozo)

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  "source_hash": "b6e6dea3090a0818f1dc81f7f3ff08172c6c9d72426c11ec9af0d6d66d2ca3b0",
  "last_changed_at": "2026-05-30T05:47:05.114Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Tas-Sliema, Malta, TPO 0001, Malta",
    "city": "Tas-Sliema",
    "region": "Malta",
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:29:54.294Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Tas-Sliema, Malta, TPO 0001, Malta",
      "city": "Tas-Sliema",
      "region": "Malta",
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
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  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
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{}

{
  "list_job": {
    "id": "196",
    "isRemote": null,
    "location": {
      "city": "Tas-Sliema",
      "state": "Malta"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "19839",
    "locationType": "2",
    "jobOpeningName": "Relationship Officer (Gozo)",
    "departmentLabel": "Corporate Retail Banking  - Malta",
    "employmentStatusLabel": "Full-Time 40 (MT)"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Tas-Sliema",
      "state": "Malta",
      "postalCode": "TPO 0001",
      "addressCountry": "Malta"
    },
    "datePosted": "2026-02-06",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">MeDirect</span> is a Maltese digital bank, founded in 2004, with over 160,000 clients and operations in Malta and Belgium. We offer a wide range of financial services to both <span style=\"font-weight: bold\">retail </span>and <span style=\"font-weight: bold\">corporate </span>clients, including <span style=\"font-weight: bold\">daily banking, savings, and corporate services</span>.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">We are always on the lookout for determined and hard-working individuals who are eager to take the next step in their career. At MeDirect, we strive to provide an exceptional employment experience, fostering growth, collaboration, and innovation.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Role Overview:</span></p>\n<p><span><span>Thi</span><span>s</span><span> role is ideal for individuals looking to build a career in banking and financial services while delivering excellent customer experience. The successful candidate will act as a first point of contact for customers, support day-to-day branch operations, generate new business opportunities, and collaborate closely with colleagues to ensure high service standards.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Key Responsibilities</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Serve as the first point of contact for</span><span> existing</span><span> customers </span><span>and prospects </span><span>visiting the </span><span>Gozo </span><span>branch.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Assist</span><span> and respond to customer queries related to e-banking </span><span>and retail services</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Generate leads and actively contribute to new business development.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Promote and cross-sell the bank’s products and services in line with customer needs.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Work closely with team members to ensure </span><span>a high level</span><span> of customer satisfaction.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Perform administrative and operational duties as required by the role.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Stay up to date with financial news, industry best practices, and relevant legislation to effectively support customers.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Carry out any other duties as may be assigned from time to time by the Head of </span><span>Personal Banking</span><span>.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Requirements &amp; Qualifications</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Able to work independently and as part of a team.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Be able to work under pressure and prioritise.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>A diploma or degree qualification in Banking &amp; Finance would be an asset.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Proficiency</span><span> in Microsoft Excel, Word, and PowerPoint.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Excellent written and verbal communication skills in both Maltese and English.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Candidates with knowledge of the investment market will be given preference and or are willing to </span><span>undertake a Diploma in Financial Advice (</span><span>DipFA</span><span>).</span></span><span> </span></li>\n</ul>",
    "compensation": null,
    "departmentId": "19839",
    "locationType": "2",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Relationship Officer (Gozo)",
    "departmentLabel": "Corporate Retail Banking  - Malta",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://medirect.bamboohr.com/careers/196",
    "employmentStatusLabel": "Full-Time 40 (MT)"
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}