Operational Risk Manager - Cybersecurity

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    "ExternalDescriptionStr": "<p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\"><strong>Operational Risk Manager - Cybersecurity</strong></span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Work Arrangement</span></span><br><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Hybrid work arrangement required with 4 days on site and 1 remote in one of our organizational hubs in Johnston, RI - Westwood OR Boston, MA. Remote is not an option.</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Citizens currently has an opening for a Manager on our Operational Risk Management Oversight team focused on Cybersecurity risk. The role will provide independent oversight, review, and challenge of information security and technology related risks.&nbsp; The colleague works with key stakeholders across the enterprise ensuring material risks within these groups are well defined and managed appropriately. It is expected that this colleague has strong domain knowledge of emerging technology risks, information security standards, best practices, US regulatory requirements, and the external environment.</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\"><strong>Responsibilities:</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 30px;\"><li><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">This colleague will be focused on the information security and technology space.&nbsp; Primary responsibilities include independent oversight, review, and challenge of risk management activities within the first line of defense, including the effectiveness of the formal risk program activities. Activities include Risk and Control Self-Assessments, Issues Management, Material Risk Identification, Change Management, new business initiative risk assessments, and other formal programs.&nbsp;</span></span></p></li><li><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Advise first line risk partners on complex risk issues and challenges, while identifying and assessing aggregate enterprise-wide risks.&nbsp; Working with key stakeholders, including all three lines of defense, escalate emerging risk issues that require remediation and work directly with stakeholders while driving accountability.&nbsp; Maintain strong relationships with all three lines of defense, as well as the regulatory agencies.</span></span></p></li><li><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Understand the external environment, including emerging risks within the industry and the priorities of the regulatory agencies. Determine how these changes affect the risk profile of the enterprise and work with appropriate stakeholders to ensure mitigation strategies are underway.</span></span></p></li><li><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Participate in the cybersecurity incident response activities to ensure risks are properly assessed in real time and mitigating actions are appropriate.&nbsp;Post incident, lead or participate in root cause analysis and opine on next steps.</span></span></p></li><li><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Lead targeted risk assessments on emerging issues to provide an independent opinion on the impact to the enterprise.</span></span></p></li><li><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Operate within existing governance structures with an eye towards making these processes more efficient and effective.&nbsp; Manage applicable policy and program governance, while performing assurance activities to assess corporate wide compliance.</span></span></p></li><li><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">The role may be co-located as needed with the relevant business and must be actively engaged to support the business with providing domain-relevant advice, monitoring, and credible expert challenge to ensure the independent Non-Financial Risk Program is effectively implemented.</span></span></p></li></ul><p style=\"background-color: white; line-height: normal; margin-bottom: 9pt;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Required Experience</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"background-color: white; color: black; line-height: normal;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">4+ years risk management experience from working in financial services industry</span></span></li><li style=\"background-color: white; color: black; line-height: normal;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">4+ years demonstrated domain expertise and experience within the relevant product or services</span></span></li><li style=\"background-color: white; color: black; line-height: normal;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Experience in an organization that is under strong regulatory oversight and scrutiny</span></span></li><li style=\"background-color: white; color: black; line-height: normal;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Proven ability to develop and maintain high impact relationships with senior executives</span></span></li><li style=\"background-color: white; color: black; line-height: normal;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Expert knowledge of internal controls and risk assessment</span></span></li><li style=\"background-color: white; color: black; line-height: normal;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Deep understanding of banking products and operations; regulatory requirements; and key processes, controls, and exposure areas</span></span></li><li style=\"background-color: white; color: black; line-height: normal;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Decisiveness and sound judgment on a consistent basis</span></span></li><li style=\"background-color: white; color: black; line-height: normal;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Capacity to challenge status quo</span></span></li><li style=\"background-color: white; color: black; line-height: normal;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Influencing and conflict resolution skills</span></span></li><li style=\"background-color: white; color: black; line-height: normal;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Excellent business writing skills</span></span></li><li style=\"background-color: white; color: black; line-height: normal;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Proven leadership and management skills in a professional environment</span></span></li><li style=\"background-color: white; color: black; line-height: normal;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Proficient use of MS Word, MS Excel and PowerPoint and Visio</span></span></li></ul><p style=\"background-color: white; line-height: normal; margin-bottom: 9pt;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Education</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"background-color: white; color: black; line-height: normal;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Bachelor’s degree Required</span></span></li><li style=\"background-color: white; color: black; line-height: normal;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Certifications Preferred: Certified Internal Auditor, Certified Regulatory Compliance Manager, Certified Fraud Examiner, Certified Public Accountant, Certified Investments Derivative Auditor, Project Management Professional, Certified in Risk and Information System Controls, or other relevant risk certifications</span></span></li></ul><p style=\"background-color: white; line-height: normal; margin-bottom: 9pt;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Hours and Work Schedule</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"background-color: white; line-height: normal; margin-bottom: 9pt;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Hours per Week: 40</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 9pt;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Location: Johnston RI or Boston MA</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 9pt;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Work Schedule: Monday-Friday</span></span></p></li></ul><div style=\"font-family: &quot;Segoe UI&quot;; font-size: 14px; font-style: normal; font-weight: 400; line-height: 20px;\"><p>&nbsp;</p><p><strong>Pay Transparency</strong></p><p>The salary range for this position is $100,000 to $135,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay will be determined based on several factors including, but not limited to, work location, relevant skills, and experience.</p><p>Citizens offers competitive compensation and comprehensive benefits including medical, dental, and vision coverage, retirement benefits, maternity and paternity leave, flexible work arrangements, education reimbursement, wellness programs, and more. Citizens’ paid time off policy exceeds the mandatory paid sick or paid time away requirements of all local and state jurisdictions in the United States.</p><p>For an overview of our benefits, visit <a href=\"https://jobs.citizensbank.com/benefits\">https://jobs.citizensbank.com/benefits</a>.</p><p>#LI-Citizens1</p><p>&nbsp;</p></div><p>&nbsp;</p>",
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