Office & Customer Service Assistant

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  "last_changed_at": "2026-05-30T05:38:46.043Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Richmond, Virginia, 23219, United States",
    "city": "Richmond",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
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  "inferred_at": "2026-06-06T09:26:43.104Z",
  "launch_scope": {
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    "included": true,
    "location": {
      "raw": "Richmond, Virginia, 23219, United States",
      "city": "Richmond",
      "region": null,
      "country": "United States",
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      "confidence": 0.95
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    "countries": [
      "United States"
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  "workplace_type": null,
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{}

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  "list_job": {
    "id": "125",
    "isRemote": null,
    "location": {
      "city": "Richmond",
      "state": "Virginia"
    },
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    "departmentId": "17896",
    "locationType": "0",
    "jobOpeningName": "Office & Customer Service Assistant",
    "departmentLabel": "Administration",
    "employmentStatusLabel": "Part-time"
  },
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  "detail_job_opening": {
    "location": {
      "city": "Richmond",
      "state": "Virginia",
      "postalCode": "23219",
      "addressCountry": "United States"
    },
    "datePosted": "2026-01-17",
    "atsLocation": {
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    "description": "<p><span style=\"font-weight: bold\">Office &amp; Customer Service Assistant — Part-Time</span></p>\n<p><span style=\"font-weight: bold\">CityParking Inc.</span>  |  Downtown Richmond, VA  |  Up to 25 hrs/week  |  Up to $21 / hour</p>\n<p> </p>\n<p>CityParking Inc., a locally owned parking management company, is hiring a friendly, detail-oriented Office &amp; Customer Service Assistant to join our downtown Richmond office. You’ll be the first point of contact for our customers — in person, on the phone, and by email — while supporting the office team with light administrative and bookkeeping tasks.</p>\n<p><br></p>\n<p><span style=\"font-size: 14pt; font-weight: bold\">What You’ll Do</span></p>\n<ul>\n<li>Greet walk-in customers and respond to phone and email inquiries with a professional, service-first attitude.</li>\n<li>Answer questions and resolve concerns about parking accounts, payments, permits, and citations.<br></li>\n<li>Post transactions into the bookkeeping system and maintain accurate records.</li>\n<li>Handle general office tasks: filing, mailing, scanning, and data entry.</li>\n<li>Support sales and operations staff as needed.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 14pt; font-weight: bold\">What We’re Looking For</span></p>\n<ul>\n<li>Previous customer service experience required; office/admin experience a plus.</li>\n<li>Strong communication skills and a patient, problem-solving approach to tough conversations.</li>\n<li>Comfortable with cash handling; bookkeeping or deposit prep experience a plus.</li>\n<li>Proficient in MacOS and/or Microsoft Office (Word, Excel, Outlook); CRM or POS experience a plus.</li>\n<li>Reliable, discreet, and able to juggle multiple priorities.</li>\n<li>Flexible schedule, up to 25 hours per week.</li>\n</ul>",
    "compensation": "$18-21 / Hour DOE",
    "departmentId": "17896",
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    "jobOpeningName": "Office & Customer Service Assistant",
    "departmentLabel": "Administration",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://cityparking.bamboohr.com/careers/125",
    "employmentStatusLabel": "Part-time"
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