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    "requisitionDescription": "<div><p><br></p><p data-pasted=\"true\">Service Advisor &ndash; Automotive Dealership</p><p><br><span style=\"color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\" data-pasted=\"true\">Williams Toyota of Binghamton&nbsp;</span></p><p><span style=\"color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Location - 393 Court St, Binghamton, NY 13904&nbsp;</span></p><p><br>Competitive Pay Based on Experience + Bonus Opportunities</p><p>Benefits Include:<br>✔ 401(k) &amp; 401(k) Matching<br>✔ Health Insurance<br>✔ Dental &amp; Vision Insurance<br>✔ Paid Time Off<br>✔ Employee Discounts<br>✔ Flexible Spending Account<br>✔ Life Insurance<br>✔ Professional Development Assistance<br>✔ Retirement Plan</p><p>Williams Auto Group is looking for an energetic, customer-focused individual to join our TEAM as a Service Advisor. This Automotive position plays an important leadership role within our Dealership and serves as a key connection between customers and our Service Department.</p><p>If you have strong communication skills, enjoy helping customers, and thrive in a fast-paced Automotive environment, this could be the perfect opportunity for you. Our Dealership is committed to delivering an exceptional customer experience while supporting both our employees and community.</p><p>Responsibilities:<br>&bull; Greet customers and assist with Automotive service needs<br>&bull; Listen to customer concerns and accurately document vehicle issues<br>&bull; Prepare repair orders, estimates, and service recommendations<br>&bull; Communicate with customers throughout the repair process through phone, text, and email<br>&bull; Coordinate with technicians and Service Department staff regarding vehicle repairs and timelines<br>&bull; Schedule service appointments and maintain customer follow-up<br>&bull; Recommend additional maintenance and Automotive services when appropriate<br>&bull; Explain completed repairs, charges, and maintenance recommendations to customers<br>&bull; Utilize Dealership software and mobile technology for customer communication and repair tracking<br>&bull; Maintain accurate records while following federal and state regulations<br>&bull; Ensure a high level of customer satisfaction throughout the service experience<br>&bull; Support Dealership operations and complete additional tasks as assigned</p><p>Qualifications:<br>&bull; Previous customer service or Automotive experience preferred<br>&bull; Strong communication and organizational skills<br>&bull; Comfortable using computers, smartphones, and Dealership software systems<br>&bull; Ability to multitask in a busy Automotive environment<br>&bull; Professional attitude and strong problem-solving abilities<br>&bull; ASE Certifications or Manufacturer Training preferred<br>&bull; Valid Driver&rsquo;s License required</p><p>Join Williams Auto Group and become part of a hardworking TEAM that values professionalism, customer service, and success in the Automotive industry.</p><p>#TEAMWilliams #JoinTEAMWilliams #Automotive #Dealership #ServiceAdvisor #CarSales</p><p><br></p></div>\n",
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